X Resort Xunliao Bay Huizhou Reviews

really cosy stay, with great facilities. The location is a bit remote and hard to get taxi, best if the hotel can arrange shuttle to town.

Highly recommended if you are seeking remote area, fresh air, super quiet, private hot spring at balcony is the best , although choices of food is quite limited so prepare for reservation with hotel catering in advance , overall is very good place .

Location is far. Need call Taxi. Breakfast is good. View is good. Price is very high

5 star resort hotel, good food and drinks

Even if it was fully booked the day before we booked, check-in time was too much delayed. How come can you make all my colleagues(more than 10 people) wait at the lobby for 1 hour and 40 mins? If check-in time was written after 3 p.m, it must be around that time, not making your guests wait for that long time due to previous guests delayed check-out or whatever. That is an international manner.

5-star hardware, the surrounding environment is very good, it is considered top-notch in Xunliao Bay, it is super convenient to play golf, the starting platform is inside the hotel, the mountain golf course and the scenery maintenance are very good, I will stay there again next time I play golf.

It's really comfortable. The staff is very attentive and the service is very thoughtful, especially Su Yu, who always answers questions. Thank you for the small gift, which is very thoughtful.

Service: Su Yu from the reservation department provided me with very meticulous service throughout the entire process from booking to check-in to check-out. He responded to various needs very promptly and handled things very well. In addition, the hotel itself has a beautiful design and a great environment, so the overall stay experience was very good!

Very good, the room is very clean, the housekeeper Alisa is also very enthusiastic, very satisfied with staying in this hotel

Food: The breakfast items are rich, the freshly cooked options are great, and the taste can be adjusted. For the dinner buffet, because of the rain, it is a very good and convenient choice to bring children to eat. However, there are more restrictions on what children can eat due to the spiciness of some items, but this is just a matter of personal taste. Accommodation: Very satisfied. The room was large and clean. Any supplies that needed to be replenished were quickly replenished. The outdoor hot spring scenery was very nice. It was very suitable for the whole family to take a bath together. The size of the bed is also on the large side, so it won't be too crowded for 2+2 people to sleep in. Even if the room has a large bed, the aisle is still very large, so it won't be too small. entertainment: Tangquan District - the water is very clean, tea and towels are provided and can be taken at any time, which is very considerate. Indoor swimming pool - there are many cute yellow ducks in the children's play area. The safety fences in the deep and shallow areas of the swimming lanes are very tight so that children will not accidentally enter. However, the water temperature may be low due to the weather, so it is not recommended when you first enter the water. too adaptable Indoor children's playground - not very big in size and fully equipped with ball pools, trampolines, and slides. The children had so much fun that they didn't want to leave. Central Park: You can arrange pick-up and drop-off. Because it is not in the hotel, it takes 2-3 minutes to drive, but you can actually walk there. I didn’t go there because of the rain on the first or second day. After checking out on the third day, because the weather was very good, I stopped by on the way down the mountain. Went for a walk, but I didn’t expect to stay for an hour and a half. It was so big and fun. During my stay at the hotel, the butler Xiaolin’s service was very good and considerate. I will come again next time❤️ This is the second time I have stayed at this hotel. Last time I didn’t have children with me and didn’t use many of the facilities. This time I spent all my time in the hotel. It was worth it and a great travel experience.

The hotel is built on the mountain. The room is very clean and disinfected without musty smell. It is the newest hotel nearby, the air is very good. The private soup is also good and the water is drained quickly. It is also very convenient to take a taxi to eat seafood stalls

There is only one word for staying in this hotel this time, positive. The front desk clerk was polite and enthusiastic. I originally booked a room without a hot spring, but the hotel gave me a free upgrade. The room was clean and comfortable. The indoor swimming pool is very good, but the only drawback is that the outdoor swimming pool is not open. In addition, the environment of the hot springs is also very good. Not all of them are open, but the overall temperature and cleanliness are very good.

There are too many complaints to complain about. 1: The hotel has a children's playground. I took my daughter there excitedly, but it was very simple and the lights were not even on. I called the service staff and told me to save electricity. They didn't really want to help turn on the lights. After I left, it was estimated that the electricity would be available ten minutes later. 2: The bed in the hotel was very noisy when I turned over, especially the quilt. It was very noisy when I turned over, like plastic. The night light was also very bright. The smoke alarm suddenly lit up halfway through my sleep, and the whole room was illuminated. Every fifteen minutes, there was a sound similar to that of an iron pipe. Since I lived on the 6th floor, I could hear it very clearly, which caused everyone to sleep poorly. The sound insulation was also very poor, and the sound of the car was very loud! ! 3: The hotel's main hot spring actually had dead bugs! Floating on the water, I understand that it is the off-season, but I can't treat guests like this. The room for 1,400 a night was not blown by the strong wind, and the attitude of the staff was also very casual!

It was supposed to be a good hot spring vacation, and it was okay to soak in the hot spring in front of the hotel. Then the power supply in the room tripped. The staff checked and turned on the power directly. I asked if you know the reason for the trip? He just looked for the reason, and after searching for a long time, he found out that the lights in the pool and balcony were not working! If I don't ask and the pool light happens to leak again, what will happen to us? Then when I was getting ready to go to bed, I found a new red patch on the quilt. I didn’t know what it was? Have you ever changed your quilt? I called the front desk and asked someone to come up and take a look. As a result, the customer service directly brought me a single quilt to replace the original double quilt. I ignored the quilt issue and asked the customer service how to give me a single quilt? As a result, through his miraculous operation, he gave me another single quilt. The couple looked at each other speechlessly and fell asleep each other💤