Huidong Shuangyuewan Blue Golden Bank Hotel Reviews
Huidong Shuangyuewan Blue Golden Bank Hotel
Room 101, unit 2, building 13, Hongwan garden, 213 County Road, Dongshan Haiti section, Huidong, Guangdong, ChinaView Hotel Details
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Huidong Shuangyuewan Blue Golden Bank Hotel Guest Reviews
4.4/5
215 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.5
Cleanliness4.3
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All reviews(215)
Positive reviews(194)
Reviews with photos/video(64)
Classy environment(34)
Nice sea view(26)
Elevator was OK(15)
Close to beach(15)
Friendly front desk staff(12)
Well designed(6)
Many amenities(6)
Perfect for families(5)
Negative reviews(21)
Guest User
Cloud Sea Radiance Theme Sea-View Sunrise Double Bed Room
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 20, 2024
Staff over WeChat was extremely helpful.
Maratttik
Dreamy Seacorner Scenic View Theme Room
Stayed in Oct 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on Nov 23, 2023
Location is nice! Room is tidy. Staff is understanding. Looking forward to get back here again
Guest User
Guestroom - Garden-View (2 beds)
Stayed in Oct 2023
Family
3 review
1.0/5
Posted on Oct 5, 2023
The room was okay and the housekeeper was very patient. The only elevators in the 5th building are too strong. Wait until you curse. There is also an elevator for cleaning, and a cart is big and dirty and takes up the entire ladder! Imagine what that smell would be like? The bleach was squeezed into my pants until they turned white. At first I thought it could be washed off, but later in the hotel I couldn't wash it off. Bad review!
Original TextTranslated by Google
Response from Property: Hello, there are many people during the National Day, and the property management company has no time to take care of it. The reason for the negative review you gave is indeed something that we cannot control. We are sorry that it affected your mood during the trip. I wish you a happy life.
Shelly_Leung
Themed Room - 2-Room, Sea-View (3 Beds) (1 Living Room)
Stayed in Oct 2023
Family
3 review
2.0/5
Posted on Oct 3, 2023
You can see the sea, but the air conditioner leaks and there are small spiders in the room. The hygiene is a bit poor.
Original TextTranslated by Google
Response from Property: We are very sorry for the unpleasantness caused to you. We will actively improve it and wish you a happy life.
Anonymous User
Starry Isle Sea Theme Sea-View Sunrise Twin Room
Stayed in Oct 2023
Family
9 review
2.0/5
Posted on Oct 6, 2023
The room was okay, but the beach was really dirty! There is no one to manage it, the ground is full of garbage, and the sand on the beach is not sand, but stones! The swimming pool has a pay-per-use fee, which is too expensive! The seafood nearby is not delicious and not fresh either.
Original TextTranslated by Google
Response from Property: Hello, there are many people during the National Day, and the property management company has no time to take care of it. The reason for the negative review you gave is indeed something that we cannot control. We are sorry that it affected your mood during the trip. I wish you a happy life.
Guest User
Dawn Seaspeak Theme Sea-View Sunrise Twin Room
Stayed in Feb 2024
Family
3 review
1.0/5
Posted on Feb 20, 2024
The room type I booked is "Sakura. High-rise Sunrise Sea View Twin Room (with outdoor balcony) 1 room for 1 night"
I originally booked this room because I could watch the sunrise from the room, but when I got to the room, I found that the balcony faced south and I couldn't see the sunrise at all. The customer service said that they booked the sunrise room because the beach can be seen to the east. Watching the sunrise, I was speechless for this explanation. They said they would give me a refund or move me to the 3rd floor. When I arrived at the room after 11 o'clock in the evening, would they give me a refund and sleep on the beach? Since we have a lot of luggage with a child, my wife said we’d just make do with it and was too lazy to bother with it, so I just let her go.
Original TextTranslated by Google
Response from Property: Hello, you have booked a sunrise sea view room in our building. In different time periods, the length of time for sunrise is different. If it comes to summer, it starts coming out here, and if it comes to winter, it starts coming out over there, it comes at the right time. We didn’t say you were asked to leave. Our chat history said it was okay to change your room, because during the Spring Festival There are indeed not many rooms. We give priority to guests on high floors, and the rest are on low floors. The next day, you said you wanted to extend your stay for one more night. I also asked you, do you need to change your room? You said no, it would be troublesome to pack things up, so our front desk staff explained the reason for this (sunrise) to you.
Dadajiu
Dreamy Seacorner Scenic View Theme Room
Stayed in Aug 2023
Family
3 review
5.0/5
Outstanding
Posted on Aug 5, 2023
It was the first time I went to Shuangyue Bay, and I read a lot of hotel recommendations. In the end, I chose the Blue Golden Coast Hotel. This time we booked two twin rooms and the hotel housekeeper arranged two adjoining rooms for us. After entering, I found that the room was big enough, and the sanitation work was done well. Open the balcony and see the beach scenery is very good. The children were also very satisfied. Thanks to the hotel housekeeper for his thoughtful work, answering every question, and handling it very well. Next time I go to Shuangyue Bay, I will continue to book the Azure Gold Coast Hotel.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your trust in our hotel! Thank you for your generous praise and strong recommendation! We are also more persistent and hope that we will be the warmest and unique one in your memories. I wish you a happy life and happy every day.
Guest User
Cloud Sea Radiance Theme Sea-View Sunrise Double Bed Room
Stayed in Jul 2023
Family
1 review
5.0/5
Outstanding
Posted on Jul 14, 2023
I booked three rooms, and my family is very satisfied with them. The stay is very comfortable, and it feels like home. The rooms are clean and hygienic. My skin is prone to allergies and I have strict housing requirements, so I think this place is quite good. Yes, the surrounding environment is very good. There is a swimming pool downstairs for children to play. A few steps ahead is the beach and you can swim in the sea. I like to sit on the balcony and enjoy the sea breeze and enjoy the surrounding night view. It is very comfortable! I will choose this hotel again in the future
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your trust in our hotel! Thank you even more for your generous praise and strong recommendation! We are also more persistent and hope that we will be the warmest and unique one in your memories. There are good and bad hotels in scenic spots, so you should choose carefully. You can ask us next time and we can recommend it to you. I wish you a happy life and happiness every day.
Nanianxiatianwodaoleshuangyuewanyiyou
Queen Room With Garden View
Stayed in Jul 2023
Travel with friends
10 review
3.2/5
Posted on Jul 12, 2023
It was past 3 o'clock and the cleaning was not done yet. After checking in, I waited for a while for my aunt to clean it. It was also a simple cleaning, changing the sheets and mopping the floor, but there was no disinfection. Children's playground and swimming pool! The water is dirty and one swimming pool is not open. The room is a sea view room. There are several buildings but many hotel names. It seems that the owner's room is handed over to the hotel management. There are three double beds, one of which only has two beds and nothing else. There is no clothes rack in the toilet. The decoration of the other two is okay. The customer service attitude was good. The disposable bath towels and shampoo and shower gel were not enough. They gave a lot of them, but you have to go to the customer service center to get them yourself. The only advantage is that the beach downstairs is relatively close, and this beach is cleaner than the one at Vanke. The sand is soft and comfortable. The area where you can get into the water is large and it is not deep. A child of 1.2 meters can go out quite far.
Original TextTranslated by Google
Response from Property: Hello, if you are not satisfied with it, you can directly contact our front desk staff to change your room. If so, we will definitely change it for you. Your satisfaction is the most important, and we don’t want to affect your holiday mood. We are very sorry. wish you a happy life.
Guest User
Dreamy Seacorner Scenic View Theme Room
Stayed in Jul 2023
Family
6 review
5.0/5
Outstanding
Posted on Jul 10, 2023
We booked a single room on the 6th floor on Ctrip in advance. When we arrived, the beautiful lady at the front desk helped me upgrade to a sea view room on the 16th floor. The room was very clean and tidy, and she also sent me travel guides. The service was very good. When I got to the room, I opened the door and it was very windy. The wind is very comfortable. There is a convenience store downstairs in the community. Children can play in the swimming pool for free. After dinner in the evening, you can also take a walk in the community which is also very comfortable. You can go directly to the seaside beach to swim. It was a great time taking my family these two days, and I will come again next time I have time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your trust in our hotel! Thank you even more for your generous praise and strong recommendation! We are also more persistent and hope that we will be the warmest and unique one in your memories. I wish you a happy life and happiness every day.
Guest User
Cloud Sea Radiance Theme Sea-View Sunrise Double Bed Room
Stayed in Jul 2023
Family
1 review
2.0/5
Posted on Jul 29, 2023
The hygiene is extremely poor, it smells bad, and the equipment is not complete.
Original TextTranslated by Google
Response from Property: Hello, I am very sorry to bring you a bad experience. It is all our problem. If you encounter this situation during your stay, you can contact us and we will clean or replace you with a room that you are satisfied with. We apologize to you again. I wish you a happy life and a happy family.
Guest User
Cloud Sea Radiance Theme Sea-View Sunrise Double Bed Room
Stayed in Oct 2023
Travel with friends
3 review
2.0/5
Posted on Oct 4, 2023
The room layout is okay. The elevator is very slow. I have to wait half an hour to get down. The housekeeper did not clean in time. I stayed for 2 days and no one cleaned it the next day. The price of the hotel is almost 500 per night. It is not worth the price. The customer service attitude is friendly. Breakfast was given as compensation the next day, and the taste was average. Overall, not recommended to stay
Original TextTranslated by Google
Response from Property: Hello, there are many people during the National Day, and the property management company has no time to take care of it. The reason for the negative review you gave is indeed something that we cannot control. We are sorry that it affected your mood during the trip. I wish you a happy life.