Room 2402, Building 22, Phase 6, Guanhaitang, Xiaojingwan, Huiyang District, Huizhou, Guangdong, ChinaView Hotel Details
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Hailanlan Holiday Hotel Guest Reviews
4.6/5
Very Good
267 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(267)
Positive reviews(263)
Reviews with photos/video(146)
Nice sea view(69)
Convenient location(45)
Close to beach(38)
Classy environment(36)
Perfect for families(17)
Many amenities(12)
Has facilities for children(6)
Awesome kitchen(5)
Negative reviews(4)
Anonymous User
Guanhaixuan First-Line Sea-View Two-Bedroom With One-Living Room A (Cooking Allowed)
Stayed in авг. 2024 г.
Couples
32 review
2.5/5
Posted on 16 авг. 2024 г.
The accommodation has unparalleled sea view, the room is large, and it is convenient for driving. Unfortunately, the parking fee is not included. I will not stay here again next time. It would be better if the parking lot is included for tourists driving. I am very disappointed this time
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Guest User
Simple Garden-View Four-Bedroom Deluxe Suite With Two Bathrooms + Large Screen Projection + Mahjong Machine + Cooking Allowed (near Sea)
Stayed in июля 2024 г.
Family
5 review
2.5/5
Posted on 28 июля 2024 г.
To be honest, I didn’t mean to leave a bad review, I’m really speechless. First of all, there are facilities. There is only one charging port in the room, and it is at the end of the bed. How can people charge? Secondly, the mattress was really not suitable for sleeping, it completely collapsed and I didn't sleep all night. Finally, we were asked to issue our license plate number as soon as we checked in. However, we were not entered into it until we checked out. The parking fee was extremely expensive and the parking fee was astronomical. They asked us to send a screenshot to us, but nothing was done at all. This is my first time giving a negative review, and I don’t recommend it at all.
Original TextTranslated by Google
Response from Property: Dear guest: We are very sorry that we could not satisfy you during your stay. Regarding the charging issue you mentioned, we have turned the bedside around so that it is more convenient to use. Thank you for your comments and suggestions. We have also replaced the mattresses with new ones. Regarding parking charges, we have also stated on the platform that the underground parking lot belongs to the property rights. When the property charges separate fees for check-in, we will also inform you of the charging standards of nearby parking lots and where you can park for free. This does not allow you to have a good experience. We apologize again for your holiday experience. Thank you for your recognition of our health and environment services. We will do our best to serve every guest.
Guest User
Guanhaixuan First-Line Sea-View Two-Bedroom With One-Living Room C (Cooking Allowed)
Stayed in янв. 2024 г.
Family
1 review
5.0/5
Outstanding
Posted on 22 янв. 2024 г.
It must be praised and recommended. I have been to Xiaoxiaowan at least 5 times, and this is the most satisfactory hotel. The room was well decorated and very clean. The boss' service was also very good. He personally received and guided us and delivered it to the room. Also apply for parking discounts with us. I will definitely recommend it to my friends. The pictures displayed on the platform are based on personal testing of actual scenes. Watching the sunset from the balcony is great
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! Thank you for choosing [Hailanlan] among many B&Bs and taking your precious time to review. All our rooms are high-floor rooms with unobstructed frontal sea views in the first row of the beach. The spacious floor-to-ceiling balconies face the sea and have a great view. Lying down there You can watch the sea from the bed. Our rooms can also be used for cooking. We provide guests with free kitchens and kitchenware, so that you can play outside and show off your cooking skills. There is a beach just outside the community. There are many marine entertainment projects, including motor boats, paragliders, and yacht sightseeing. In order to meet different needs According to the needs of customers, we also provide tools for catching the sea, just to serve every VIP well. The day we met is very short, but the memories you leave to [Hailanlan] are very sweet. I look forward to meeting you next time and wish you a happy life!
zjl650421
Guanhaixuan First-Line Sea-View Two-Bedroom With One-Living Room E (Cooking Allowed)
Stayed in июля 2024 г.
Travel with friends
11 review
2.7/5
Posted on 6 июля 2024 г.
The room was very small and the room was only cleaned once for 3 nights. The parking fee was charged 3 times for the accommodation. On the first day, I was charged 60 yuan/day. On the second and third days, I was charged 15 yuan/day. Bad review
Original TextTranslated by Google
Response from Property: Dear guest: We are very sorry that we could not satisfy you during your stay. Thank you for your recognition of the sanitary environment and facilities of our room. We also indicate the area of the room on the platform. Regarding the problems you encountered during your stay, you did not report it to the housekeeper during the whole process. When you checked in, you added our WeChat and phone number. If you find any problems or doubts, you can contact our room housekeeper in time. If you need to clean the room, we will arrange for an aunt to handle it for you as soon as possible. Regarding parking lot charges, we have also made it clear on the platform. The underground parking lot belongs to the property and is charged separately by the property. When checking in, we will also inform you about the charging standards of nearby parking lots and where you can park for free. On the 2nd and 3rd day, our housekeeper also helped you apply for the owner's license plate through personal relationships. I have applied for a parking discount of 15 yuan per day for you. Apartments have the advantages of apartments, but also have their disadvantages. The comparison is cost-effectiveness and flexibility. Choosing the one that suits you is the most important. Of course, we must continue to improve and strengthen our services. We accept criticism and make improvements so that we can do better. Serving every guest with heart is our biggest direction.
Guest User
Guanhaixuan First-Line Sea-View Two-Bedroom With One-Living Room E (Cooking Allowed)
Stayed in дек. 2023 г.
Family
5 review
5.0/5
Outstanding
Posted on 25 дек. 2023 г.
The high-rise apartment has a wide view, and the sea view is great. The room is very warm, clean and comfortable. The kitchen can be turned on for cooking, and there are kitchen utensils for washing. The balcony has a great sea view. Parking is very convenient. There is a row of parking spaces on the roadside downstairs. At this time of the community I enjoy sunbathing downstairs. You can go to the beach right after you go downstairs. It’s super convenient.
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6/8
Response from Property: Hello, distinguished guests! Thank you for choosing [Hailanlan] among many B&Bs and taking your precious time to review. All our rooms are high-floor rooms with unobstructed frontal sea views in the first row of the beach. The spacious floor-to-ceiling balconies face the sea and have a great view. Lying down there You can watch the sea from the bed. Our rooms can also be used for cooking. We provide guests with free kitchens and kitchenware, so that you can play outside and show off your cooking skills. There is a beach just outside the community. There are many marine entertainment projects, including motor boats, paragliders, and yacht sightseeing. In order to meet different needs According to the needs of customers, we also provide tools for catching the sea, just to serve every VIP well. The day we met is very short, but the memories you leave to [Hailanlan] are very sweet. I look forward to meeting you next time and wish you a happy life!
Qianer5.17
Guanhaixuan First-Line Sea-View Two-Bedroom With One-Living Room 1105 (Cooking Allowed)
Stayed in сент. 2023 г.
Family
14 review
4.0/5
Very Good
Posted on 11 сент. 2023 г.
The room looks quite new, but the hygiene is average! There is a market near the apartment, where you can buy groceries and cook your own meals. The service attitude is very good. If there are any shortcomings, ask the housekeeper to help solve them! Facing the sea, spring flowers are blooming, and the balcony faces the beach. It is very comfortable and it only takes a few minutes to go to the beach!
Original TextTranslated by Google
6/7
Response from Property: Hello, distinguished guests! Thank you for choosing [Hailanlan] among many B&Bs and taking your precious time to review. All our rooms are high-floor rooms with unobstructed frontal sea views in the first row of the beach. The spacious floor-to-ceiling balconies face the sea and have a great view. Lying down there You can watch the sea from the bed. Our rooms can also be used for cooking. We provide free kitchens and kitchenware for guests, so that you can play outside and show off your cooking skills. There is a beach just outside the community, which takes about 3 minutes to walk. There are many marine entertainment projects, including motor boats, paragliders and yacht tours. In order to meet the needs of different customers, we also provide tools for catching the sea. Just to serve every VIP well, after receiving your feedback, we will immediately make investigations and rectifications, and arrange The cleaning staff cleans the room more carefully. We hope that every guest can have a good stay experience, and we will solve any problems through active improvements. Finally, thank you for your feedback and wish you a happy life!
The boss was warm and thoughtful. I didn't know how to park my car when I came here for the first time. He came downstairs to greet me and help me find a parking space. The room was very clean and there was no noise. I slept well. The bath water also heated up quickly and there was a lot of water. , and also prepared disposable bath towels, which are clean and hygienic ~ the price is well worth ~
Next to the community is the seaside. It’s super beautiful to take a walk.
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! Thank you for choosing [Hailanlan] among many B&Bs and taking your precious time to review. All our rooms are high-floor rooms with unobstructed frontal sea views in the first row of the beach. The large floor-to-ceiling balconies face the sea and have a great view. Lying down there You can watch the sea from the bed. Our rooms can also be used for cooking. We provide guests with free kitchens and kitchenware, so that you can play outside and show off your cooking skills. There is a beach just outside the community. There are many marine entertainment projects, including motor boats, paragliders, and yacht sightseeing. In order to meet different needs According to the needs of customers, we also provide tools for catching the sea, just to serve every VIP well. The day we met is very short, but the memories you leave to [Hailanlan] are very sweet. I look forward to meeting you next time and wish you a happy life!
Guest User
Guanhaixuan First-Line Sea-View Two-Bedroom With One-Living Room A (Cooking Allowed)