Walston International Hotel Reviews
Walston International Hotel
No. 31 Huabian South Road, Huicheng District, Huizhou, Guangdong, 516008, ChinaView Hotel Details
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Walston International Hotel Guest Reviews
4.6/5
Very Good
438 review
Verified reviewsLocation4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(438)
Positive reviews(423)
Reviews with photos/video(46)
Great location(33)
Classy environment(23)
Friendly front desk staff(15)
Quiet & comfortable(14)
Convenient parking(12)
Stayed multiple times(9)
Perfect for business trips(8)
Convenient for shopping(7)
Negative reviews(15)
QuekRichard
Deluxe Family Room
Stayed in Oct 2024
Family
1 review
Outstanding
Posted on Oct 23, 2024
Nice, clean, spacious room and nice receptionist.
Response from Property: You're kind words are much appreciated! It's great to hear that you enjoyed your stay and found the room to be nice, clean, and spacious. I'm also glad to know that our receptionist made a good impression. We strive to provide the best experience for our guests, and your feedback is invaluable to us. Thank you for choosing us, and we hope to see you again soon!
Guest User
Business Single Room
Stayed in Apr 2024
Business travelers
1 review
Posted on Apr 24, 2024
It's like there were bugs on the bed in the hotel. The child was bitten and his skin was even more swollen when he came back. Picture 1. It's been 2 days since I went home. After a nap in the hotel, the child woke up because of the itch. There were bites on many places on his feet and face. The worst one was on his feet. The bed was really not clean😡😡😡
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Response from Property: Dear guest: Thank you for taking the time out of your busy schedule to complete your recent stay at Huizhou Huaston International Hotel. We are deeply sorry that we failed to give you a satisfactory stay experience. Since the hotel opened, we have never encountered such a situation. All bedding is disinfected at high temperature and changed for each guest. After receiving your comments, we will promptly reflect your feedback to the hotel management. The hotel is also very concerned about the baby's feet now. If it is convenient for you, please contact us.
Lvyouwenke- Nundey
Business Single Room
Stayed in Mar 2024
Business travelers
65 review
Outstanding
Posted on Mar 27, 2024
Transportation: convenient, located in the city center;
Service: The customer service staff is polite and enthusiastic, and they help upgrade the room for free;
Facilities: The hotel facilities are relatively new and well maintained;
Sanitation: Clean, the room is cleaned;
Breakfast: Rich in variety and delicious
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your support and affirmation of our hotel. Your satisfaction is our driving force for progress. We look forward to your visit again.
Guest User
Family Suite
Stayed in Mar 2024
Business travelers
1 review
Outstanding
Posted on Mar 16, 2024
The whole experience was impeccable. The front desk lady responded promptly. The check-in instructions were clear and easy to understand. The room was not only beautiful and comfortable, but also very tasteful. Overall, it was a very pleasant stay. Thank you! I will stay here again next time. It was very attentive and a great trip!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your support and affirmation of our hotel. Your satisfaction is our driving force for progress. We look forward to your visit again.
畢凡
Deluxe Family Room
Stayed in Feb 2024
Family
4 review
Outstanding
Posted on Feb 19, 2024
This is my second time staying at this hotel. After a while, the hotel is still in good condition. The hotel rooms are large and very comfortable. The location is also very good. There are many restaurants and pharmacies nearby. There is also a mall for shopping just one street away. It is worth recommending.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your support and affirmation of our hotel. Your satisfaction is the driving force for our progress. We look forward to your visit again!
Xinmao
Deluxe Double Room
Stayed in Feb 2024
Family
13 review
Outstanding
Posted on Feb 13, 2024
The room is big, the bed is big, the equipment is new, especially the water pressure is great, very comfortable. The service attitude of the front desk is very good, and it feels like home. Worth recommending
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your support and affirmation of our hotel. Your satisfaction is the driving force for our progress. We look forward to your visit again!
Guest User
Business Twin Room
Stayed in Dec 2023
Business travelers
1 review
Outstanding
Posted on Dec 29, 2023
The hotel is very good and clean. The front desk service is super good. The front desk is warm and thoughtful. Highly recommended
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your support and affirmation of our hotel. Your satisfaction is the driving force for our progress. We look forward to your visit again!
Guest User
Business Twin Room
Stayed in Jan 2024
Business travelers
1 review
Outstanding
Posted on Jan 16, 2024
The room is clean and sanitary, the service attitude is very good, good reviews
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing and supporting Huaston International Hotel and for your affirmation of our services and products. We attach great importance to your feedback and will continue to use your valuable suggestions to create a perfect customer experience. We sincerely hope to provide you with more excellent services in the future and look forward to your visit again!
markzhang1206
Business Single Room
Stayed in Nov 2023
Business travelers
48 review
Outstanding
Posted on Nov 30, 2023
Thanks to the hotel staff for notifying me in time when I forgot the charging cable plug in the room. Very good accommodation experience. Newly renovated and clean. There are many distinctive Cantonese restaurants around, and the hotel's breakfast is also good.
Original TextTranslated by Google
Response from Property: Hotel reply:
Dear guests, thank you for your support and affirmation of our hotel. Your satisfaction is our driving force for progress. We look forward to your visit again!
Guest User
Business Single Room
Stayed in Apr 2024
Business travelers
4 review
Outstanding
Posted on May 2, 2024
Everything here makes people feel comfortable and relaxed. The thoughtful service of the front desk lady, employee number 6051, or the convenient location, the hotel's attention to detail exceeded my expectations and made the entire stay experience unforgettable.
Original TextTranslated by Google
Response from Property: 尊敬的賓客，感謝您選擇和支持華斯頓國際酒店，並對我們的服務及產品給予肯定。我們非常重視您的反饋意見，並將利用您所提供的寶貴意見繼續致力於打造至臻完美的顧客體驗。我們衷心希望能在今後為您提供更加賓至如歸的卓越服務，衷心熱切地期盼您的再次光臨！
Anonymous User
Business Single Room
Stayed in Apr 2024
Booked for others
3 review
Posted on Apr 28, 2024
The decoration of this hotel is very old. The room equipment is old. The bedding is clean. The corners of the bathroom are all black. I checked in late in the early morning and went out to do some work in the morning. I wanted to sleep a little longer when I went back. The front desk asked me to check out at 2 o'clock. Or is that their rule, check out at 2 o'clock, and finally reluctantly agreed to delay for half an hour. I called to urge check out at 2:26. The service of this hotel is really bad, really super bad. I quickly packed up and checked out and moved to another hotel. Other hotels normally check in at 4 o'clock, but the chain hotel delayed it to 6 o'clock. I can only say that the boss is not short of money, and he doesn't care whether you stay or not.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry that you did not get a satisfactory experience when you stayed in our hotel for the first time because the hotel did not meet your request for free delay to 16:00 check-out. Here we also respond to the issues reflected in your comments. First, our hotel fully renovated all the rooms in the first half of 2023, which was displayed after confirmation by Ctrip.com; second, the check-in and check-out time of our hotel is 14:00 in the afternoon and 12:00 noon according to industry practice. The hotel will arrange early check-in for guests according to the actual room status, and at the same time, check-out will be extended to 14:00 for free for guests in need. As for the fact that some hotels you mentioned can be extended to 16:00 or 18:00 for free, the situation of each hotel is different. Some seaside resort hotels require guests to check in after 15:00 and check out before 12:00. We warmly welcome every guest to stay, and look forward to your stay again!
Guest User
Deluxe Family Room
Stayed in Sep 2023
Family
8 review
Amazing
Posted on Oct 4, 2023
Basically, I am very satisfied with all aspects of the hotel. The bed is very comfortable, the hygiene is very good, clean and tidy, and other aspects are also great👍. I would be satisfied if they could add more hooks for customers to hang their own towels.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing and supporting Huaston International Hotel and for your affirmation of our services and products. We attach great importance to your feedback and will continue to use your valuable suggestions to create a perfect customer experience. We sincerely hope to provide you with more excellent services in the future and look forward to your visit again!
Guest User
Business Twin Room
Stayed in Sep 2023
Travel with friends
10 review
Outstanding
Posted on Oct 2, 2023
The hotel is located in a quiet area, the rooms are spacious and quiet, there is a parking lot, and it is convenient for travel. I have stayed here many times. I like to walk along the Jinsha River behind the hotel. I like the unique Panlongzhu Fengyu Gallery Bridge. It's a pity that the bridge is full of electric chicken cars, which is a bit of a spoiler.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing and supporting Huaston International Hotel and for your affirmation of our services and products. We attach great importance to your feedback and will continue to use your valuable suggestions to create a perfect customer experience. We sincerely hope to provide you with more excellent services in the future and look forward to your visit again!
Anonymous User
Deluxe Family Room
Stayed in Feb 2024
Family
2 review
Very Good
Posted on Feb 17, 2024
Clean and hygienic.
Original TextTranslated by Google
Response from Property: Hotel reply:
Dear guests, thank you for your support and affirmation of our hotel. Your satisfaction is our driving force for progress. We look forward to your visit again!
Yuki
Business Single Room
Stayed in Dec 2023
Family
1 review
Very Good
Posted on Dec 26, 2023
High CP value, good breakfast
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your support and affirmation of our hotel. Your satisfaction is the driving force for our progress. We look forward to your visit again!