Vienna Hotel Reviews
Vienna Hotel
No. 63 Maidi Road, Huicheng District, Huizhou, Guangdong, 516008, ChinaView Hotel Details
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1 night
Vienna Hotel Guest Reviews
4.7/5
Outstanding
437 review
Verified reviewsLocation4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(437)
Positive reviews(429)
Reviews with photos/video(46)
Delicious breakfast(34)
Classy environment(33)
Friendly front desk staff(29)
Easy to get around(25)
Convenient parking(22)
Large rooms(20)
Excellent room layout(4)
Poor air conditioning(4)
Negative reviews(8)
Guest User
Standard Double Room
Stayed in May 2024
Business travelers
1 review
Outstanding
Posted on May 5, 2024
This Vienna experience is very good. The room is relatively clean.
Hygiene: Cleaned in a timely manner
Service: The front desk service attitude is very good
Environment: The environment is basically at the same level as other stores in the chain
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your praise for the hotel. The hotel has a self-service tea service. You can have a cup of warm tea during your break, which is really great. The hotel is located in the city center, opposite to Liri Plaza, with many shopping malls nearby and convenient transportation. It is very convenient for traveling or shopping. I look forward to your experience next time. Thank you!
Guest User
Guestroom (2 beds)
Stayed in May 2024
Family
3 review
Outstanding
Posted on May 7, 2024
The room is bright, clean, and well-equipped. The hot water in the bathroom is especially good. The water is plentiful and the shower is very refreshing. My points earned me breakfast for one room, and the hotel lobby service manager gave us another breakfast for each of the other two rooms. The breakfast has many varieties and the food is fresh and delicious. The hotel is located in the city center, and it is very convenient to eat, drink and have fun around.
Original TextTranslated by Google
Response from Property: Thank you for choosing our Vienna hotel. We are honored to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. The hotel is located in the city center, opposite Liri Plaza, with many shopping malls nearby and convenient transportation. It is very convenient for traveling or shopping. We look forward to your next visit! We hope that our sincere service can bring you a more comfortable experience. All the staff of Vienna Hotel sincerely look forward to your visit again~ Thank you!
Anonymous User
Deluxe Double Room
Stayed in Feb 2024
Other
2 review
Great
Posted on Feb 13, 2024
The facilities are very rigid. In winter, you can only use the heating, and you can't turn on the cooling. In the weather in Huizhou these two days, it's too hot to turn on the heating, and it's stuffy if you don't turn it on. The cooling can't be turned on either. It was so hot that I couldn't sleep all night.
Original TextTranslated by Google
Response from Property: Dear guest, we are sorry for the unpleasant stay. We will report the heating and cooling problem you mentioned to our superiors and make relevant improvements. We attach great importance to your feedback! Thank you for your feedback. Thank you!
Guest User
Guestroom (2 beds)
Stayed in Feb 2024
Family
2 review
Outstanding
Posted on Feb 8, 2024
Very clean, the bedding is very comfortable, and it is at the standard level in Vienna. As it is close to the Spring Festival, there are not many people staying, and the buffet breakfast can be eaten leisurely and full.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your affirmation of the hotel. The breakfast in the hotel is good, with many varieties and delicious taste. The hotel is located in the city center, opposite to Liri Plaza, with many shopping malls nearby and convenient transportation. It is very convenient for traveling or shopping. I look forward to your experience next time. Thank you!
Renzheleshan
Deluxe 2-bed Room
Stayed in Jan 2024
Family
16 review
Very Good
Posted on Jan 31, 2024
The twin room is bigger, with more furniture, wardrobe, small bar, desk, luggage stool, double sofa, all of which are of good quality, not old, and the sound of the central air conditioner is OK. The twin room we stayed in is not along the road, the bathroom is not separated into dry and wet areas, and the shower water is very large.
Parking is in the ground parking lot of the building next to it, 10 meters away. The surrounding area is prosperous
The breakfast is quite satisfactory, and there is quite a lot.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our Vienna Hotel Huabianling Branch. We are really sorry for giving you a bad stay experience. We will definitely pay attention to your valuable suggestions. Our hotel looks forward to your next visit and hopes to bring you a different stay experience!
Bryan HO travel round the world
Standard Double Room
Stayed in Jan 2024
Couples
10 review
Very Good
Posted on Jan 24, 2024
We stayed at this Vienna Hotel for two nights in mid-January 2024. It is located in downtown Huizhou and is convenient for travel. We booked a double bed room on a higher floor, facing the driveway, but with a view of the city. The room is clean and self-service. Breakfast is located on the 3rd floor and the food quality is good.
Although I booked a non-smoking room, there were other people smoking in 2 rooms on the same floor and opened the door, filling the corridor with the smell of smoke!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your support of the hotel. The hotel staff are full of smiles and warm hospitality, giving you a home-like feeling. The hotel is located in the city center, opposite Liri Plaza, with many shopping malls nearby and convenient transportation. It is very convenient for traveling or shopping. I look forward to your next visit! Thank you
Anonymous User
Double Room
Stayed in Jan 2024
Other
8 review
Outstanding
Posted on Jan 7, 2024
The transportation is convenient, the environment is quiet and quiet, and it is suitable for travel and accommodation. The room is clean and tidy, with no noise, which is conducive to rest. The hotel is very cost-effective and highly recommended.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable review of the hotel. The hotel's beddings are all Vienna chain standard products, which are comfortable and warm. The hotel is located in the center of the city, opposite Liri Square, with many shopping malls nearby and convenient transportation. It is very convenient for traveling or shopping. I look forward to your next experience. Thank you for your review!
Anonymous User
Guestroom (2 beds)
Stayed in Jan 2024
Travel with friends
123 review
Outstanding
Posted on Jan 2, 2024
The room is clean and hygienic, with a night light, convenient parking, security guards on duty, and a serious receptionist. The location is very good, not far from anywhere, very convenient. The hotel staff and cleaning lady are polite and courteous.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your support of the hotel. The hotel's waiters have full smiles, are hospitable and give you a homely feeling. The hotel is located in the center of the city, opposite Liri Plaza, with many shopping malls nearby and convenient transportation. It is very convenient whether traveling or shopping. We look forward to your next experience! grateful
Yanliuhuaqiao
Guestroom (2 beds)
Stayed in Dec 2023
Travel with friends
2 review
Outstanding
Posted on Jan 2, 2024
The room is fully equipped and hygienic. There are many tables and chairs and they are comfortable. It is clean and air-conditioned. Most importantly, it is not expensive. It is much cheaper than in Guangzhou and Shenzhen.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your affirmation of the hotel. The hotel's bedding is chain standard, with four-star consumption and five-star experience, giving you the most comfortable experience; and the hotel is located in the center of the city, opposite Liri Plaza, with many shopping malls nearby and convenient transportation, making it very convenient for traveling or shopping. It’s so convenient and I look forward to your next experience! grateful!
Guest User
Double Room
Stayed in Jan 2024
Travel with friends
6 review
Outstanding
Posted on Feb 27, 2024
Convenient transportation, overall good, I will stay here next time
Original TextTranslated by Google
Response from Property: Thank you for choosing our Vienna Hotel. We are honored to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. The hotel is located in the city center, opposite Liri Plaza, with many shopping malls nearby and convenient transportation. It is very convenient for traveling or shopping. We look forward to your next visit! We hope that our sincere service can bring you a more comfortable experience. All the staff of Vienna Hotel sincerely look forward to your visit again~ Thank you!
Guest User
Guestroom (2 beds)
Stayed in Oct 2023
Family
3 review
Outstanding
Posted on Oct 30, 2023
The room is large, clean and hygienic, the network is good, the transportation is convenient, parking is free, and the front desk service attitude is very good. The decoration is grand and the customer service is also very good, always responsive to all requests.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review! The boys and girls at the hotel front desk are very enthusiastic and try their best to help guests solve their problems and make every guest happy and comfortable to stay at Vienna Huizhou Huabianling Plaza Store. ; And the hotel is located in the center of the city, opposite Liri Plaza. There are many shopping malls nearby and the transportation is convenient. It is very convenient for traveling and shopping. We look forward to your next experience! grateful!
Anonymous User
Deluxe Double Room
Stayed in Feb 2024
Other
11 review
Outstanding
Posted on Feb 27, 2024
Hygiene: The room is clean and tidy
Environment: The environment is good and there are many places to eat around, and it is also convenient to order takeout
Service: The front desk staff has a good service attitude and speaks gently
Equipment: The weather has been cold these days and the hotel's heating is powerful
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your affirmation of Vienna Hotel. The breakfast in the hotel is good, with many varieties and delicious taste. The hotel is located in the city center, opposite to Liri Plaza, with many shopping malls nearby and convenient transportation. It is very convenient for traveling or shopping. I look forward to your experience next time. Thank you!
Guest User
Double Room
Stayed in Aug 2023
Couples
3 review
Outstanding
Posted on Aug 26, 2023
It's my first time to visit this hotel. I have a good impression. It's very cost-effective and very affordable. The front desk is enthusiastic. I will choose here next time. The location is good and the transportation is convenient. The room is comfortable. The breakfast is also good and there are many varieties.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your affirmation of the hotel. The hotel's bedding is chain standard, with four-star consumption and five-star experience, giving you the most comfortable experience; and the hotel is located in the center of the city, opposite Liri Plaza, with many shopping malls nearby and convenient transportation, making it very convenient for traveling or shopping. It’s so convenient and I look forward to your next experience! grateful!
Zuiaichideyulw
Guestroom (2 beds)
Stayed in Aug 2023
Family
11 review
Very Good
Posted on Aug 24, 2023
The location is good, the room facilities and hygiene are good (no refrigerator), the area is large, and the bed is very comfortable. I don't know if it is the air conditioning problem, it is a bit noisy. Self-driving trip with children, parking is convenient, we went to the botanical garden, and we agreed to check out at 15:00. There is a clothes dryer and a sundeck, although they are not in use. Breakfast is great value for money.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your praise for the hotel. The hotel has a self-service tea service. You can have a cup of warm tea during your break, which is really great. The hotel is located in the city center, opposite to Liri Plaza, with many shopping malls nearby and convenient transportation. It is very convenient for traveling or shopping. I look forward to your experience next time. Thank you!
Guest User
Deluxe Double Room
Stayed in Feb 2024
Family
11 review
Posted on Feb 22, 2024
The hardware is not worth mentioning, it is standard in Vienna. I just want to emphasize that the king-size rooms are all on the side facing the road, and the traffic noise is very loud at night, so those who want quiet should not choose it. In addition, the service at the front desk is poor, and they seem to be indifferent. Overall, I don't recommend it.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our Vienna Hotel Huabianling Branch. We are really sorry for giving you a bad stay experience. We will pay attention to your valuable suggestions and we will definitely provide further training on service issues. All our staff are looking forward to your next visit and hope to bring you a different stay experience!