To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(754)
Positive reviews(731)
Reviews with photos/video(124)
Delicious breakfast(72)
Friendly front desk staff(55)
Large rooms(52)
Perfect for business trips(30)
Near shopping area(27)
Convenient for shopping(25)
Secluded lake view(22)
Great swimming pool(21)
Negative reviews(23)
Charles Kwong
Business City-view Twin Room
Stayed in May 2023
Travel with friends
9 review
3.5/5
Posted on Jun 14, 2023
Good Location, shopping mall and restaurants surrounded.
Response from Property: 尊敬的賓客:您好!非常感謝您對酒店的支持,沒有得到您全5分好評,我們心裏還是有點點的失落,我們會用心服務,讓每位賓客都能感受到家一般的温暖,希望我們的服務能給您帶來更多的驚喜和感動,期待您的下一次光臨!
OpenHappy
Deluxe Duplex Room - City-View (2 beds)
Stayed in Mar 2024
Travel with friends
17 review
5.0/5
Outstanding
Posted on May 13, 2024
Book Loft First Time, very good lcoation
Response from Property: 尊敬的賓客:您好!非常感謝您對我們酒店如此的青睞和喜愛!前進的腳步永不停歇,為了您的信賴,我們將更加堅持不懈!方直亞汀酒店永遠屹立於這個城市,等候您的來臨,不見不散哦!祝您生活旅途愉快!
Guest User
Business City-view Double Room
Stayed in Oct 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Oct 7, 2024
Facilities: Good, the swimming pool is comfortable, the washing machine is OK, but it is not convenient to dry clothes, the room is 🆗, and the breakfast is so-so.
Hygiene: 🆗, the air on the 8th floor is a little better.
Environment: 🆗
Service: Good, the front desk is very enthusiastic, ps the auntie who makes steamed food for breakfast is a bit fierce 🤧, and the food in the steamer is not delicious.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your review. We are sorry that we could not give you a perfect stay experience. Your valuable opinions are very important to us. We have a special clothes drying rack for drying clothes, but we did not provide it to you in time. Xiao Yating is very sorry! We have shared your feedback on breakfast with the person in charge of catering. Recently, the catering department has been asked to make overall improvements and improvements to breakfast products and services. Next time, if you have any needs, you can dial "0" from the room phone at any time to contact the front desk to solve it for you. I look forward to your stay again to experience our better service. Xiao Yating wishes you a happy life and journey!
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Anonymous User
Business City-view Twin Room
Stayed in Aug 2024
Other
4 review
5.0/5
Outstanding
Posted on Aug 23, 2024
The location of the hotel is very good! If it doesn't rain at night, go out for a walk. Downstairs is a huge wetland park with a view of YYDS. The service is good and the room is large enough. I will come back to experience it if I have the chance! ! ! !
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you! I wish you a happy life!
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Guest User
Business City-view Double Room
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 22, 2024
Service: Very friendly, free breakfast
Environment: Comfortable, next to the apartment, it's nice to run after dinner
Sanitation: Clean and tidy
Facilities: Very good, swimming pool, small gym
Original TextTranslated by Google
Response from Property: Thank you for your recognition of the hotel and our partners. Xiao Yating has always paid attention to customer experience and given users a sense of home. We have always been committed to making guests feel at home, and we look forward to your next stay. We can provide you with more services. Xiao Yating finally wishes you good health and smooth work! Looking forward to seeing you again,
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Guest User
Business City-view Twin Room
Stayed in Aug 2024
Other
2 review
5.0/5
Outstanding
Posted on Aug 10, 2024
A real lake view room! The view is wide, the room is large, clean and tidy, there is a shopping mall downstairs, the buffet breakfast is also rich in variety, and the service of the little sister at the front desk is warm and thoughtful! A very good experience👍
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for choosing to stay and share. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue to work hard and make progress. We will continue to improve and do better, and look forward to serving you next time! Xiao Yating wishes you a happy life! Happy every day!
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Cherwen
Business City-view Double Room
Stayed in Aug 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Aug 8, 2024
The room space is large, and the furniture and decoration are very new. Some rooms also have washing machines, which is very convenient. The hotel has a swimming pool and a gym, which is very suitable for business trips. The location is also very good. Opposite is Jinshan Lake Park, there is a shopping mall downstairs, and there are many restaurants nearby. Every time I go to Huizhou for business, this is my first choice hotel.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for choosing to stay and share. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue to work hard and make progress. We will continue to improve and do better, and look forward to serving you next time! Xiao Yating wishes you a happy life! Happy every day!
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Anonymous User
Deluxe Lake-view Queen Room
Stayed in Jul 2024
Other
11 review
4.7/5
Amazing
Posted on Jul 25, 2024
The location is easy to find, the view is wide, the lake view is nice, there is an outdoor swimming pool downstairs, there are many breakfast styles, it would be better if the taste can be improved a little! The only flaw in the room is that I saw a little cutie on the ground, looking forward to a more comfortable experience!
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your review. I regret that I failed to give you a perfect stay experience. Xiao Yating has made rectifications to the issues you raised. The breakfast issues you reported have been shared with the person in charge of catering. Recently, the catering department has been asked to make overall improvements and improvements to the quality of breakfast. The hotel regularly contacts the pest control company to disinfect mosquitoes in the hotel. The hot weather is the high-incidence season for mosquitoes. Xiao Yating feels deeply guilty for the impact on your stay. If you have any services or needs during your stay, you can call the front desk at any time. Xiao Yating hopes to help you solve the problem as soon as possible when you encounter difficulties. I hope you can have a more comfortable stay next time you visit. Xiao Yating wishes you a happy life and journey!
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Guest User
Business City-view Twin Room
Stayed in Jul 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Jul 11, 2024
The service, hygiene and room are all satisfactory. The river view room has an unbeatable view. I am on a business trip and looking at the scenery outside the window is healing and satisfying.
Original TextTranslated by Google
6/9
Response from Property: Dear guest: Hello! Thank you very much for choosing to stay and share. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue to work hard and make progress. We will continue to improve and do better, and look forward to serving you next time! Xiao Yating wishes you a happy life! Happy every day!
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jackykam
Business City-view Double Room
Stayed in Dec 2024
Couples
2 review
4.0/5
Very Good
Posted on Jan 3, 2025
Clean, hygienic, convenient location, large shopping malls and delicious food nearby
The transportation is convenient and extends in all directions, making it easy to travel to various attractions. The hotel also includes a free buffet breakfast.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support to the hotel. It is a pity that we did not get your 5-point praise. We are still a little disappointed. We will serve with our heart and let every guest feel the warmth of home. We hope that our service can bring you more surprises and touches. We look forward to your next visit!
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Guest User
Business City-view Double Room
Stayed in Dec 2024
Travel with friends
27 review
3.0/5
Posted on Dec 19, 2024
I used to stay here often, but this time the stay was quite bad. I don't know if it was due to a downgrade in consumption. The quilt and towel were covered in dust, which gave me rhinitis. There was construction going on on the rooftop early in the morning, and the key basic equipment window couldn't be opened. When the waiter came and saw that the window was broken, he just left without even solving the problem. I won't stay here again.
Original TextTranslated by Google
Response from Property: 尊敬賓客:您好!非常感謝您的選擇入住與反饋。給您帶來的不愉悦的入住體驗,我們深表歉意!對於您反饋的問題已與工程部和客房部負責人進行分享,近期要求工程部對每一間房的窗户做整體檢查與排查,另外您對粉塵過敏的問題我們可以為您加借空氣凈化器到房間使用,以避免類似的問題再次出現。同時我們一直致力於為消費者提供温馨舒適的住宿環境。我們希望您在入住期間遇到任何問題都可隨時與我們前台聯繫為您解決,我們的宗旨是儘可能的把服務做到極致,您們的滿意才是對我們最大的肯定。小亞汀一定會加強對員工服務的培訓並及時整改問題,也希望您可以繼續監督我們,我們也需要您給予我們提高和改善的機會。真誠的希望您再次入住來檢閲我們的進步,酒店全體員工祝您生活愉快!
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THT Diana
Business City-view Twin Room
Stayed in Jun 2024
Family
21 review
4.5/5
Great
Posted on Jun 13, 2024
The hotel room is clean and simple! The necessary facilities are basically complete.
The environment is elegantly designed.
The hotel is located near scenic spots, shopping malls and restaurants, which is quite convenient.
The most satisfying thing is that all the service staff are very friendly.
Including lobby, cleaning, swimming pool.
Happy two days vacation👏🏻👏🏻👏🏻
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support to the hotel. It is a pity that we did not get your 5-point praise. We are still a little disappointed. We will serve with our heart and let every guest feel the warmth of home. We hope that our service can bring you more surprises and touches. We look forward to your next visit!
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Jiayangjidemama
Business City-view Double Room
Stayed in Nov 2024
Family
26 review
5.0/5
Outstanding
Posted on Nov 10, 2024
The room is big and clean, and there is a washing machine, although we didn't use it. Fangzhi Square is downstairs, Jinshan Lake is opposite, and there is a food street next to it at night. I recommend Huizhou cold salad, which is delicious.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for choosing to stay and share. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue to work hard and make progress. We will continue to improve and do better, and look forward to serving you next time! Xiao Yating wishes you a happy life! Happy every day!
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Kevin_cui
Business City-view Double Room
Stayed in May 2024
Family
19 review
5.0/5
Outstanding
Posted on May 5, 2024
The room is spacious, clean and tidy. The service attitude of the waiter is very good. The room type was upgraded. It is very convenient to eat and shop downstairs. Next to the hotel is Jinshan Lake Park, which has a very good scenery.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you! I wish you a happy life!
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Guest User
Deluxe Lake-view Queen Room
Stayed in May 2024
Family
7 review
3.8/5
Good
Posted on May 3, 2024
The hotel is in a very good location, overlooking the Jinshan Lake. The basic environment and facilities of the hotel room are pretty good, but it can be seen that the hotel is not well maintained. The wallpaper is damaged, the pillowcases are grainy, the shampoo and shower gel are disposable small packages that have been used countless times, and there is no hand soap in the sink. The details are not well done.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for choosing to stay and giving us feedback. We are deeply sorry for the unpleasant stay experience you have brought to us! For some of the details you mentioned, Xiao Yating will definitely strengthen training and make timely corrections. We also hope that you can continue to supervise us, and we also need you to give us opportunities to improve and improve. Sincerely hope that you will stay again to review our progress. All the hotel staff wish you a happy life!