To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(875)
Positive reviews(851)
Reviews with photos/video(126)
Classy environment(62)
Delicious breakfast(47)
Friendly front desk staff(45)
Large rooms(35)
Perfect for business trips(24)
Delicious buffet(21)
Well decorated(20)
Great swimming pool(11)
Negative reviews(24)
Kwai Ping Jefferson
Deluxe Room (2 beds)
Stayed in Mar 2024
Family
1 review
4.5/5
Great
Posted on Apr 1, 2024
A very nicely located hotel with front desk staff was helpful and friendly. Room was spacious, clean & tidy. Wide selection of buffet breakfast.
Response from Property: Dear guest: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent and look forward to your coming again!
Philipp
Deluxe Double Room
Stayed in Apr 2024
Business travelers
29 review
4.7/5
Amazing
Posted on Apr 10, 2024
Good price performance ratio. Friendly service with limited English skills. Breakfast was good.
Response from Property: Dear guest, thank you very much for choosing to stay at Huizhou Yuhua Platinum Hotel. We are sorry for the inconvenience caused to you in language communication and for not being able to provide you with a perfect accommodation experience. We will also immediately feedback your opinions to the relevant service department to strengthen English proficiency training. We look forward to your next visit and we will serve you wholeheartedly!
Cuneyt Tiryaki
Superior Queen Room
Stayed in Sep 2023
Business travelers
5 review
3.5/5
Posted on Oct 4, 2023
This hotel is expensive for this price! Better pay more and stay at a better place
Response from Property: Hello, thank you for staying at Huizhou Yuhua Platinum Hotel. Thank you very much for taking the time out of your busy schedule to leave us your valuable comments. We attach great importance to your valuable opinions and have communicated and provided feedback with relevant departments on relevant issues to ensure that To further provide guests with a pleasant accommodation experience, thank you again for taking time out of your busy schedule to comment. We value your comments, value your experience, and serve you wholeheartedly.
Guest User
Superior Queen Room
Stayed in Jun 2024
Solo travelers
12 review
4.0/5
Very Good
Posted on Jun 24, 2024
Room is clean
Staffs friendly and helpful
Location convenient
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different vacation and travel experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Celso M França
Garden Room - Double Occupancy (Cards)
Stayed in Feb 2023
Business travelers
64 review
4.0/5
Very Good
Posted on Mar 1, 2023
New hotel, good location, staff helpful
Response from Property: 尊敬的賓客:您好!感謝您選擇惠州裕華鉑金酒店入住並在百忙之中留下您的寶貴意見。酒店管理層非常注重每一位賓客的感受,請允許我向您表達我們最誠摯的歉意。同時也非常感謝您能中肯地指出我們工作中的不足,這對我們的提升有很好的借鑒意義,感謝您的光臨!
Guest User
Superior Queen Room
Stayed in Dec 2024
Other
3 review
5.0/5
Outstanding
Posted on Dec 10, 2024
The room is clean, the service attitude is very good, I will book here next time, the area around the hotel is also very lively
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您花費寶貴的時間給我們的反饋。非常高興知道您在酒店度過了美好的時光,我們會和相關部門的同事分享和反饋您的快樂。感謝您對我們酒店的信任和喜愛。給您帶來難忘的回憶才是我們值得驕傲的地方。我們都期待您的下一次光臨。
Guest User
Deluxe Double Room
Stayed in Dec 2024
Couples
8 review
5.0/5
Outstanding
Posted on Dec 8, 2024
We have stayed here many times. The manager Huang Xiufang in the lobby is very good and arranged a room that we are very satisfied with. We will definitely stay here every time we come to Tamren. It is luxurious and comfortable inside and outside.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您對鉑金酒店 的信賴!更感謝您的不吝誇獎與強烈推薦!鉑金酒店是您在惠陽這個地方最美、最温暖的家,期望我們再次相見!
Guest User
Superior Queen Room
Stayed in Dec 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Dec 5, 2024
Facilities: high-end atmosphere and classy
Hygiene: clean and tidy
Environment: city center, very convenient transportation
Service: very good
Welcome fruits: oranges and bananas
Welcome milk: yes
VIP exclusive-laundry service: very convenient
Buffet breakfast and dinner, many categories, very affordable prices.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您 5 分的點評哦!城市的每一個角落總會有讓人惦念的理由,每個季節都有我們難捨的風景,每個酒店都有讓您覺得甜美而有温馨的回憶,希望惠州裕華鉑金酒店會是您回憶裏最温馨最惦念的!祝:安好!
Guest User
Business Suite
Stayed in Nov 2024
Business travelers
4 review
4.7/5
Amazing
Posted on Nov 23, 2024
The room is the same as what I saw online. It has a comfortable design, a small bar, and an extra bathroom. It's overall good. The only drawback is that the windows cannot be closed tightly, and there are loud noises from vehicles on the street early in the morning. The screams of people woke me up, and I could hear them very clearly even on the tenth floor.
Original TextTranslated by Google
Response from Property: 感謝您抽出寶貴的時間給我們點評,您提出的建議我將會轉達給相關部門,並盡最大努力做出改善,期待與您的下一次見面。
wowcigar
Deluxe Double Room
Stayed in Sep 2024
Business travelers
28 review
5.0/5
Outstanding
Posted on Sep 27, 2024
The room was upgraded and very big. It was very comfortable to stay in. It was a pity that it was only for one night. I will stay here again next time I come to Dongguan. The transportation nearby is also very convenient, and there are many choices for food.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent and look forward to your visit again!
Guest User
Themed Suite (2 Beds)
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 18, 2024
The overall environment of the hotel is very comfortable. Adults and children like it very much. The service is also very thoughtful and considerate. I will continue to stay next time [Rose]
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your 5-point review! There are always reasons for people to miss you in every corner of the city. Every season has scenery that we can’t leave behind. Every hotel has sweet and warm memories that make you feel. I hope Huizhou Yuhua Platinum Hotel will be your memory. The most warm and missing one! Wish you: be well!
dring
Superior Queen Room
Stayed in Aug 2024
Business travelers
96 review
4.7/5
Amazing
Posted on Aug 31, 2024
The hotel is located in the central area of Huiyang, surrounded by prosperous business and it is very convenient to eat. The hotel facilities are complete, the room has a large bathtub, the hotel has a gym and an outdoor swimming pool. There is free laundry service, and the hotel's breakfast is very rich. The only downside is that takeaways can only be left at the hotel entrance, and the hotel does not deliver to the room, so you need to pick it up yourself, which is very troublesome.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at Huizhou Yuhua Platinum Hotel. We are deeply sorry for the inconvenience caused to you during your stay. We are unable to provide you with a perfect accommodation experience. We will send your comments to you as soon as possible. Feedback to the relevant departments for improvement, and we look forward to your next visit, we will serve you wholeheartedly!
Guest User
Superior Queen Room
Stayed in Jul 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Aug 4, 2024
The room was nice and new, with a big bathtub for a bath, and a swimming pool. It was just that there were too many groups and it was a bit noisy.
Original TextTranslated by Google
6/12
Response from Property: Thank you very much for your thoughtful review. We have always been committed to providing every guest with a home away from home service so that you can feel relaxed and happy while staying. Your recognition of us is the greatest encouragement for our continuous progress. Yuhua Platinum The hotel looks forward to seeing you again.
Guest User
Superior Queen Room
Stayed in Jul 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on Jul 18, 2024
For business trips, the hotel is located in a very convenient location with KFC and Luckin Coffee nearby. It is very pleasant to sit and drink coffee. The surrounding environment is OK, the room is quite comfortable, and the toilet is relatively clean.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for spending your precious time giving us your feedback. We are very happy to know that you had a wonderful time at the hotel. We will share and feedback your happiness with colleagues in relevant departments. Thank you for your trust and love for our hotel. Bringing you unforgettable memories is what we are proud of. We all look forward to your next visit.
Guest User
Deluxe Room (2 beds)
Stayed in Dec 2024
Other
8 review
5.0/5
Outstanding
Posted on Dec 11, 2024
The hotel is in a prime location, surrounded by lively people. The room is spacious enough, the hygiene is very detailed, the waiter will greet you warmly and proactively, I will come again if I have the chance, and I will recommend it to my friends.
Original TextTranslated by Google
Response from Property: 尊敬的賓客: 您好!非常感謝您對酒店的支持和認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假及差旅體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。