To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(823)
Positive reviews(798)
Reviews with photos/video(119)
Classy environment(75)
Delicious breakfast(47)
Friendly front desk staff(44)
Large rooms(37)
Delicious buffet(21)
Luxurious(15)
Perfect for business trips(10)
Great swimming pool(9)
Negative reviews(24)
Kwai Ping Jefferson
Deluxe Room (2 beds)
Stayed in Mar 2024
Family
1 review
4.5/5
Great
Posted on Apr 1, 2024
A very nicely located hotel with front desk staff was helpful and friendly. Room was spacious, clean & tidy. Wide selection of buffet breakfast.
Response from Property: Dear guest: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent and look forward to your coming again!
Guest User
Deluxe Double Room
Stayed in Apr 2024
Business travelers
26 review
4.7/5
Amazing
Posted on Apr 10, 2024
Good price performance ratio. Friendly service with limited English skills. Breakfast was good.
Response from Property: Dear guest, thank you very much for choosing to stay at Huizhou Yuhua Platinum Hotel. We are sorry for the inconvenience caused to you in language communication and for not being able to provide you with a perfect accommodation experience. We will also immediately feedback your opinions to the relevant service department to strengthen English proficiency training. We look forward to your next visit and we will serve you wholeheartedly!
Cuneyt Tiryaki
Superior Queen Room
Stayed in Sep 2023
Business travelers
5 review
3.5/5
Posted on Oct 4, 2023
This hotel is expensive for this price! Better pay more and stay at a better place
Response from Property: Hello, thank you for staying at Huizhou Yuhua Platinum Hotel. Thank you very much for taking the time out of your busy schedule to leave us your valuable comments. We attach great importance to your valuable opinions and have communicated and provided feedback with relevant departments on relevant issues to ensure that To further provide guests with a pleasant accommodation experience, thank you again for taking time out of your busy schedule to comment. We value your comments, value your experience, and serve you wholeheartedly.
Guest User
Superior Queen Room
Stayed in Jun 2024
Solo travelers
12 review
4.0/5
Very Good
Posted on Jun 24, 2024
Room is clean
Staffs friendly and helpful
Location convenient
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different vacation and travel experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Superior Queen Room
Stayed in Aug 2024
Couples
5 review
5.0/5
Outstanding
Posted on Aug 5, 2024
Well done
Martins Franca
Garden Room - Double Occupancy (Cards)
Stayed in Feb 2023
Business travelers
54 review
4.0/5
Very Good
Posted on Mar 1, 2023
New hotel, good location, staff helpful
wowcigar
Deluxe Double Room
Stayed in Sep 2024
Business travelers
24 review
5.0/5
Outstanding
Posted on Sep 27, 2024
The room was upgraded and very big. It was very comfortable to stay in. It was a pity that it was only for one night. I will stay here again next time I come to Dongguan. The transportation nearby is also very convenient, and there are many choices for food.
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Guest User
Themed Suite (2 Beds)
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 18, 2024
The overall environment of the hotel is very comfortable. Adults and children like it very much. The service is also very thoughtful and considerate. I will continue to stay next time [Rose]
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dring
Superior Queen Room
Stayed in Aug 2024
Business travelers
100 review
4.7/5
Amazing
Posted on Aug 31, 2024
The hotel is located in the central area of Huiyang, surrounded by prosperous business and it is very convenient to eat. The hotel facilities are complete, the room has a large bathtub, the hotel has a gym and an outdoor swimming pool. There is free laundry service, and the hotel's breakfast is very rich. The only downside is that takeaways can only be left at the hotel entrance, and the hotel does not deliver to the room, so you need to pick it up yourself, which is very troublesome.
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Guest User
Superior Queen Room
Stayed in Jul 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Aug 4, 2024
The room was nice and new, with a big bathtub for a bath, and a swimming pool. It was just that there were too many groups and it was a bit noisy.
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6/12
Guest User
Superior Queen Room
Stayed in Jul 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on Jul 18, 2024
For business trips, the hotel is located in a very convenient location with KFC and Luckin Coffee nearby. It is very pleasant to sit and drink coffee. The surrounding environment is OK, the room is quite comfortable, and the toilet is relatively clean.
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Guest User
Superior Queen Room
Stayed in Jun 2024
Travel with friends
6 review
4.7/5
Amazing
Posted on Jun 9, 2024
All facilities are complete and clean. It is hoped that a glass mirror will be added to the wall of the corridor in the room for the convenience of users. The flow rate of the flushing water is very low. Is it possible to increase the pressure from the north? But from an environmental point of view, it is very good and interesting! The fitness room is very good. Only one or two pieces of equipment need minor repairs. We may consider adding more equipment in the future and it will be perfect!
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Response from Property: Dear guest, thank you very much for choosing to stay at Huizhou Yuhua Platinum Hotel. We are deeply sorry for the inconvenience caused to you during your stay. We are unable to provide you with a perfect accommodation experience. We will send your comments to you as soon as possible. Feedback to relevant departments for improvement; we also look forward to your next visit, we will serve you wholeheartedly!
Xiaoniu
Superior Queen Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 6, 2024
This is my second stay. I stayed here for two nights last summer vacation. I booked the Minions Suite. My kids had a lot of fun playing in the water. So I brought my family here again today.
Let me talk about two very satisfying places!
That is, I am basically satisfied with the room. The four-piece suit is very white and not yellow. The pillows are very attentive. There are two different styles of pillows. I sleep on a latex pillow, which is not soft at all. Secondly, especially the price, I personally think it is cheap and reasonable! If I come again, I will choose here again.
If I have to say something, it is that the bathroom lights are too few and not bright enough. It is not friendly enough for girls (who need to put on makeup)! Others are basically satisfied! Okay, I have said too much!
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Response from Property: Dear guest, thank you for staying at Huizhou Yuhua Platinum Hotel. I'm glad to hear your positive comments about the hotel's location, cleanliness and service quality. The hotel is adjacent to Huiyang One Center and close to the high-speed rail Huiyang Station. The buffet Western restaurant on the first floor of the hotel provides you with a rich buffet breakfast and buffet dinner. You are welcome to experience it next time.
Linjiangyu
Business Suite
Stayed in May 2024
Travel with friends
19 review
5.0/5
Outstanding
Posted on Aug 27, 2024
Dining options: The hotel has a unique Chinese restaurant and a Western restaurant, offering a wide variety of food options. From local specialties to international culinary works of art, guests can indulge their taste buds.
Breakfast experience: The hotel's breakfast is very rich, with both Western and Chinese styles, including bread, eggs, fruits, porridge and other delicious foods, providing guests with a good start to the day.
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Guest User
Deluxe Double Room
Stayed in Jun 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Jun 21, 2024
Very satisfied. Recommend. The housekeeper Beibei is very considerate!!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your trust in Platinum Hotel! Thank you even more for your generous praise and strong recommendation! Platinum Hotel is your most beautiful and warmest home in Huiyang. We look forward to seeing you again!