Ethnic International Garden Hotel Reviews

Response from Property: Dear guest,We sincerely apologize for the unpleasant experiences you had during your stay. The issue with the dirty floors in the room you occupied is unacceptable, and we will take immediate measures to improve our housekeeping standards. Regarding the unfriendly attitude and the language problem of our reception staff, we will conduct comprehensive training to enhance their service awareness and language skills, especially in English, to ensure better communication and service for international guests. We understand that our current service level has disappointed you, and we are committed to making significant improvements. We hope you will give us another chance in the future to show you our enhanced service quality.

Response from Property: Thank you so much for your glowing review! We're thrilled to hear that you had such a fantastic experience at our hotel. It's wonderful to know that you enjoyed the luxurious facilities, five-star service, and the grand exterior of the hotel. We take great pride in providing a comfortable and culturally immersive experience for our guests, and we're delighted that you felt at home.It's fantastic to hear that you appreciated the opportunity to take photos both during the day and at night, and that you enjoyed the live piano performance in the lobby. We're also glad to know that you found our reception staff efficient and multilingual, and that you were able to enjoy the variety of options at breakfast in a comfortable setting.We're thrilled that you found the room spacious and luxurious, and that it contributed to your overall enjoyment of your stay. Your satisfaction is our top priority, and we're grateful for your recommendation. We look forward to welcoming you back to our hotel in the future for another wonderful stay!

Response from Property: Thank you for your favorable comments. Thank you very much for choosing the Garden International Hotel. Your favorable comments are our driving force. We will continue to work hard to create a more comfortable living environment and a worthwhile experience. We also hope that Hunchun a beautiful city, can leave you a good memory. We look forward to your next visit to get your five-star praise next time.I'm sorry for the epidemic reasons, the swimming pool is not open, and the inconvenience brought by you, we apologize，Due to the epidemic, Fangchuan was not open, and there was a notice on the Internet，We wish your a smooth work and a happy life.

Response from Property: Thank you for your favorable comments. Thank you very much for choosing the Garden International Hotel. Your favorable comments are our driving force. We will continue to work hard to create a more comfortable living environment and a worthwhile experience. We also hope that Hunchun a beautiful city, can leave you a good memory. We look forward to your next visit to get your five-star praise next time.We wish your a smooth work and a happy life.

Response from Property: 非常感謝您的熱情支持和極高評價！您的 "AAAAA" 評價讓我們感到非常驕傲和高興。客人的滿意度是我們酒店的最大動力和目標，而您的肯定是我們努力的最好證明。我們將繼續致力於提供卓越的服務、周到的款待和舒適的住宿體驗，以確保您的每次光臨都能超出期望。如果您有未來的旅行計劃，無論何時再次光臨，都希望您度過愉快的時光。感謝您的支持，祝您旅途愉快！

Response from Property: 尊敬的客人：非常感謝您如此細緻且熱情洋溢的評價！我們很高興接站服務與酒店員工的熱情能讓您有賓至如歸之感，您對環境與設施的認可也讓我們倍感自豪。我們會繼續保持，期待您的再次光臨，為您創造更多美好回憶！

Response from Property: 尊敬的客人：由衷感謝您選擇我們酒店，並對我們的接站服務和朝鮮服飾體驗給予肯定。但我們也注意到了您提到的睡眠問題，對於放水聲和窗簾遮光的情況，我們深感歉意。我們會安排人員着手改進，後續定會為您提供更優質的住宿體驗，期待您再次光臨。

Response from Property: 尊敬的客人：您好！非常感激您對本酒店的高度讚譽。酒店環境優雅靜謐，巧妙避開市區的喧囂，為您締造寧靜的休憩之所。房間設施完備，各類用品一應俱全，竭力滿足您的多樣需求。衞生狀況極佳，始終保持乾淨整潔，讓您盡享舒適。服務品質亦屬上乘，全體員工用心服務，熱忱周到。初臨酒店，其宏大的古建築羣落與精妙的燈光佈局交相輝映，定能給您帶來強烈的視覺震撼。在此，誠摯向您推薦，若您或親友前來遊玩，本酒店定是理想之選。期待您的再次蒞臨，我們將竭誠為您服務。

Response from Property: Dear guests: Thank you for your affirmation of the hotel room, bedding and breakfast. We are happy to provide you with a comfortable stay. However, we apologize for the indifferent attitude of the front desk staff. We will immediately strengthen the training and management of the front desk team to enhance their service awareness and enthusiasm to ensure that every guest can feel our enthusiasm and care. We look forward to your visit again and seeing the significant improvements in our service.

Response from Property: 尊敬的客人：非常感謝您的高度評價！我們致力於為客人打造寬敞、整潔且富有民族特色的居住環境，很高興您能滿意。豐富美味的早餐也是我們用心的成果。雖然位置離市區有段距離，但能得到您的認可真是太好了。期待您的再次光臨，我們會繼續努力，為您提供更優質的服務。

Response from Property: Dear guest: Thank you very much for your high evaluation of our hotel! We are honored to be the most Korean hotel in Hunchun. We are glad that you are satisfied with the size and facilities of the room. We have been committed to providing guests with a comfortable accommodation environment. The rich breakfast dishes are also one of our efforts, hoping to inject full vitality into your day. Our Korean girls will be very happy to know that you have praised their service attitude. They will continue to welcome every guest with warm and professional service. We are also very pleased that the free Korean clothing rental and photo taking service provided by the hotel can add more fun to your accommodation experience. We will continue to maintain our characteristics and service quality as always, and look forward to your visit again to bring you more good memories.

Response from Property: Dear guest: We are very happy to hear your praise for the National Garden and our hotel! We are also very proud that the beautiful scenery at night can leave a deep impression on you. We have always been committed to providing guests with impeccable facilities and environment. Seeing your recognition, our efforts have been rewarded in the best way. Free ethnic costume photography is provided in the hope of adding more fun and memories to the guests' journey. One of our goals is to be suitable for family travel, and we will continue to work hard to create a more warm and comfortable atmosphere. The enthusiastic service and food recommendations of the pick-up master are also part of our all-round experience for guests. Thank you again for your good comments, and look forward to your visit again with your family, so that we can continue to create beautiful memories for you.

Response from Property: Dear guest, Thank you for taking the time to share your stay experience! We are glad to know that you appreciate the spacious room, complete facilities and service, especially the service of the Korean lady. It is our commitment to every guest to provide you with free pick-up and drop-off service and considerate snacks. We look forward to your visit again and let us continue to provide you with a quality experience!

Response from Property: Dear guest, Thank you for sharing your stay experience in detail! We are glad to know that you are satisfied with the hotel environment, room facilities and free pick-up service. Regarding the Korean clothing style you mentioned, we will continue to improve and provide more choices. We are sorry for the inconvenience caused to you due to the large number of conference participants. Thank you for your understanding. We look forward to your visit again, and we will do our best to provide you with a more pleasant experience! I wish you all the best,