Guest User
January 26, 2024
My wife and I checked into this hotel in late Sept of 2023 around midnight after having driven for hours. The room we were given had a terrible stench of cigarettes despite it being a non-smoking room. We went back to the front desk and asked for a different room and we're told they basically had one non-smoking room left. That room was dirty and infested with bugs - dead and alive. The bathroom walls and ceiling had stains on them. It was disgusting. Despite our desire to leave (we were exhausted) we stayed until morning. We collected all the bugs we found and placed them in a coffee cup and took them to the front desk. The clerk informed me that we would have to speak to the GM about any sort of refund. After weeks of being unable to reach the GM, he finally answered the phone, but was very un-caring and unsympathetic. I tried to explain politely about our experience, but he chose to hang up on me. Ladies and gentlemen, the place is a dump! It's exterior is filthy and the paint on the walls and ceiling are chipping away and peeling. Some of the door frames looked rotten. I would NOT recommend that anyone stay here.