Michael D
June 24, 2024
Upon arrival all looked lovely. We had a deluxe room, nice, but simple things like no headboard on the bed so the pillows slid down the back of the bed, no hand soap in bathroom, plug sockets in odd places, doesn’t really match up to being a deluxe room or certainly match up for the price you are paying. Nice evening meal in the pub, prices on drinks quite high. £6 for a non alcoholic bottled IPA. As for breakfast- Blonde lady with glasses doing breakfast service was extremely rude to my partner on Sunday morning. Both mornings we came for breakfast (Sat/Sun) she had a really miserable face, not what you should have when working in hospitality, which straight away makes you feel uncomfortable. No one spoke to us either morning, not even a good morning. Sunday morning we came down the same time as Saturday to be rudely told that breakfast finished at 10, when we queried this compared to Saturday she snapped Sundays are different. No one told us this on check in, and consequently we had to ask for some cutlery, cups for coffee and glasses. There was minimum left for breakfast in terms of hot food whereas on Saturday hot food was still being brought at 10.45. Ate our breakfast feeling like scolded school children and actually ruined our last morning.Disappointing end to the trip.