Guest User
October 2, 2024
Kacheguda between 27 th and 29th of september 2024. The positive points are definitely higher than the negative marks. The hotel being situated close to the railway station and easily connecting to work spots and sight seeing places is the biggest advantage. The hotel is maintained neat and clean, very cosy and amid the hustle bustle of the area, once you get in is very peaceful. No disturbance of noise of the surrounding or the passing of trains closeby. Added is the nice restaurant servimg clean, fresh and tasty food buffet as complementary to the stay. Kudos. But we had a very discomforting experience regarding the matter of check in and checkout timings. Their checkin and checkout time is simply senseless. We checked in at late night on 27th at 11. 20 pm and wanted to checkout at 6. 00 pm of 29th thus paying for 2 night halts. The management simply did not agree for payment of 2 days rent and will be charged full 3. Days and asked to vacate if not ready to pay for the third day. By god this is simply ridiculous. I raised a point suppose we checkin at 7 am in the morning and want to vacate at 8 am next day, is it charged for two days. There is no answer. We vacated and after completion of our scheduled program we had to sheepish y spend time in their lounge before proceeding to the railway station. This is the greatest drawback here and i strongly urge the management to adopt to the 24 hour check in check out policy which will be more customer friendly and avoids inconvenience. Hope someone is caring. Dr. S. P. Venkata dasu. Formerly director, geological survey of india.