Guest User
December 3, 2024
Dear Zibe Team, I had a great experience, and much of that was due to the exceptional service provided by your staff. Positive Aspects: Friendly and Welcoming Staff: From the moment I arrived, the front desk staff greeted me with warmth and professionalism. They made the check-in process quick and smooth (Provided Early Check-in). Housekeeping: The housekeeping team did an excellent job keeping my room tidy throughout my stay. I appreciated the attention to detail, and it was clear they took great pride in their work. Maintenance/Concierge: I had a minor issue with the Body Wash/Soap in my room, and the maintenance team took care of it promptly. I found that the selection of items( Breakfast) was somewhat limited. I was hoping for a wider variety of choices to cater to different tastes and dietary preferences. Could have included more variety or alternative options. I look forward to seeing some improvements in future stays. Overall, I was extremely pleased with the professionalism and courtesy of the staff. It's clear that the team at Zibe is dedicated to ensuring a positive guest experience, and I would not hesitate to stay with you again or recommend your hotel to others. Thank you for making my stay so memorable.