The Central Court

Located at the center of the city

The hotel management and staff has a lackadaisical attitude towards guests, Myself, my kids and my elderly parents stayed here for 4 nights 5 days, I have had worst experience here till date,here goes the list 1) within 1st hour of checking in the staff is extremely rubbish and inefficient the counter with tea and coffee was dusty and to our horror there was a spiders nest under the kettle, when we lifted the kettle to fill it up all the spiderlings scuttled away and when we called the reception to complain about it, they sent a guy who said I will fetch some cleaning staff, who never showed up that day or any other day. 2)The bottled water was not sealed looked as if its been filled at sink . 3) the toilets stank of pee, requested them to send someone to clean, and yes the cleaning staff did not show up later on upon ringing reception they said the cleaners knocked my door but I was not there, which was not true as me and my family flew from london we were jet lagged so decided to relax in the room waiting for the staff to clean the bathroom, To add to our horror, We later found the room and the toilets were infested by the cockroaches, toilets also flooded occasionally during showers. 4) We had booked a room for 5 guests, and there were only 4 beds, They added a mattress on the floor and was given a duvet cover, instead of a duvet, I rang the reception to check if I could be given a duvet, but was refused saying they are all in the washing, next night I called again they said we have a shortage of duvets and asked me to manage somehow and was promised a duvet next night.... That promise was never kept. 5) My parents who were fasting requested a bottle of water which was never sent to their room inspite of repeated requests. 6)I complained about the toilets flooding and requested a room change, I was told the superviser will visit the room and note down my concerns, that once again never happened. 7) on one of the day the cleaning staff after cleaning the room did not refill the teabags, sugars etc. When we rang the reception to request for those they said It costs money and they cant keep topping things up for us and that the cleaning staff has said that the did their job right by refilling the teas and coffees, that seriously put me off so we went out to get some tea, however when we returned they had put some satches of tea and coffee. 8)The bedsheets a duvet covers were dirty and worn, curtains were old and unwashed, shower curtain was mouldy and yellow. I will never ever waste my money on this hotel again where the staff is so rude and inefficient, their aircons dont work properly, they dont have exhaust fans for their windowless toilets and have extremly slippery floors for a bathroom causing tripping hazzard for my elderly parents, they staff is extremely efficient at averting customer requests. I am absolutely disgusted, humiliated and apalled, staying here was a wrong choice. Would not recommend this hotel to anyone ever infact wil

Food is good service is good facilities is also good accodamtion on this property is good have enjoyed this trip very much

Hospitality is good. Pleasant room with all amenities. With good ambience and we can utilize their restaurant and lounge and room services as well

Find property on make my trip, the hotel is neat and clean with good staff and very good service. Rate are good to stay

Nice hotel and nice service, the staffs are very good, amenities wise the hotel is good. Location wise wise it's perfect

Good experience and stay...staff is very polite and room is also..good..😀😀😀👍👍👍👍 location is good... services are also.... perfect

Bad is very uncomfortable, smell of smoke in everywhere, room light are very deem and not proper, bathroom is not clean and taps are leakages.

The location is excellent, the food is also excellent, and the room service is also excellent; however, the most important thing is cleanliness and freshness, which was missing terribly. The curtains and quit in the room was stinking.