Guest User
June 13, 2024
Very good (smiling staff, good quality of food) except the Portofino restaurant.
During our 3rd visit to this à la carte restaurant, we ordered additional lobsters.
Reservation at 9:15. The lobsters arrived at the table 1 hour later at 10:15 (service much too long).
At the end of the lobsters the waiter asked to pay the bill, saying that the deserts would follow.
5 minutes later I ask the head waiter for desserts and she replies sorry: “the kitchen closed at 10 a.m.”.
I point out to him that if the kitchen closed at 10 a.m. why the lobsters arrived at 10:15 a.m. and especially why no one informed us of this closure.
So we paid for a DESERST FREE meal.
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