Hotels near East Idaho Aquarium, Idaho Falls

Hilton you should be ashamed! I called in advance of my daughter traveling alone cross country to come home. She is 20 years old. I called the number listed on HILTON GARDEN INN - IDAHO FALLS website. Pressed 1 for new reservations and apparently got transferred to a call center. I explained the situation that my daughter was 20 and traveling without me (however, she had my credit card) and made sure that there would not be a problem for her to check in. I was told it absolutely was not a problem as long as she had the credit card I was using to pay with the reservation and that they would add her name to the notes in the reservation. Paid in advance. Was reassured from Hilton that it was NOT AN ISSUE and they booked her room under my Honors number. When she arrived at HGI that evening, the front desk would not give her the room. The front desk was rude to her and treated her awful. I called the same number I originally called to resolve the situation and was put on hold for 28 minutes before being disconnected. I then called back and got the front desk staff who said they spoke with their manager and they would not allow her to stay. They told me the call center does not work at their hotel and doesn't represent them. If I call your phone number and I am greeted by an automated system then whoever picks up that call ABSOLUTLEY DOES represent you! If they made an error that's on you and them, not my innocent 20 year old daughter. Ultimately, they sent my 20 year old daughter away in a city she has never been in without a place to stay! Cancelling my HONORS plan! After not having any issues at any of her previous stops, the IDAHO FALLS HILTON GARDEN INN refused to check her into her room and told them to leave the facility because she wasn’t old enough to be there. They have left my 20 year old daughter stranded mid-trip!

Excellent stay in a newly renovated and sparkling clean room. We had every amenity you could think of including a lovely view and grassy pet park. The only downside for us was how large the inn was. It was a little intimidating getting around at first. Definitely want to stay there again next time we visit.

This hotel is well thought out and is definitely worth what it costs. Smaller rooms but everything is useful, and up to date. Comfy beds, great bathroom, large tv, and lots of extras by the lobby (24/7 coffee, pool table, games, fitness room, pool, and hot tub). I’d stay here again.

Pictures look great. Hate to say it but true the building was dirty. The room was dirty as in the floors were not vacuumed. Either in the hallway or in the rooms. A terrible noise coming out of the bathroom next door to us sounded like the water was leaking so the toilet was always trying to fill itself up. Was a high-pitched noise as well not sure if that was a refrigerator compressor or not. Walls will not too thick we easily heard the people who are above us. Breakfast don't even bother not worth the effort.

The town environment is not bad, suitable for living on the way to Yellowstone. The price of the hotel is not cheap, the service is average, but the location is good, go out to the river to walk to the waterfall, walk less than 5 minutes.

The price/performance ratio is quite high in the United States in the peak season! During the trip to the United States, a total of six hotels were changed. Three of them were selected by Marriott's hotels and they were very satisfied. After deciding to travel, the whole family will choose Marriott. Marriott's five-star hotel has no obvious advantages compared with other international big names, but these three-four-star budget hotels have obvious advantages. The room is large in size and sanitary conditions are good! There is a kitchen in the room, which can be boiled, etc. It is very practical for Chinese people. My family has a higher level of cleanliness. A family of four, an adult with a baby sleeping on a bed, still very comfortable! The location is also very easy to find, just follow the GOOGLE navigation.

We had a lovely stay a couple weeks ago with our grandkids. They loved the pool. The bedrooms were very comfortable and the bathroom was really nice. It even had extra hooks in the bathroom so the kids could hang and reuse their towels. The hotel does have lunch/dinner options and there is a pizza restaurant next to the hotel and a Mexican restaurant in walking distance. There is a grocery store about a mile away, so we bought sandwich stuff to make lunch for the day trips to Yellowstone which was about 30 min away. If you are planning to visit Yellowstone, I highly recommend staying here. Breakfast was just ok, but got us out the door early. Be sure to stop by the West Yellowstone Visitor Center before heading into the park and talk to a ranger with your kids so they can get junior ranger activity books to earn their junior ranger badge.

Clean. Extremely quiet. Very friendly staff. Rooms are quite large. Breakfast a little different than most breakfast bars Had several breakfast sandwich choices. Located in an up and coming area with lots of construction surrounding. Will be nice when gave more close restaurant choices. Efficient free airport shuttle. Nice fire pit area to enjoy.

Great location on the water. Very pleasant check in. Room was clean plenty of towels. We got a suite and loved the extra room and balcony. Outside area was very comfortable with great outside bar , comfortable furniture & fireplace. Would stay there again

What an amazing find!! We got a great deal on Priceline. The hotel is immaculate and beautiful. From the minute you walk in, you feel at home. I cannot express how welcoming the staff was as we checked in. The room was newly decorated and the beds WOW, so comfortable. The added accessories (shampoo, soap etc) was a great touch. The spa was heated perfect and a great size. It's outside, but good wind cover. There is a firepit outside adjacent to the spa with really nice comfy seating. The pool is inside and was warm and super clean. There is a burger restaurant inside the hotel. I give it three stars for taste. One star for service. We sat at the bar several minutes while the one bar tender spoke to a friend. Then she grilled me over my id (I'm 60 yrs old lol). She finally said she just had not seen the new California licenses. So may just a Cali hater. But drink was good. We ordered food from our room later from the restaurant. They said it would be 15-20 minutes.We had to call to check on it 50 min later. They said should be on its way. About 15 later it arrived. Order was completely wrong but we were done and hungry so we kept it. They need customer service lessons from the hotel staff haha. All said and done. This will be our hotel stay every time.