The Mountain Courtyard Thekkady

A Lot to comment in positive and negative. Negative points to be improved easily with good management decisions. Note: we are foreigner family speaking 4 languages but not Malayalam nor Hindi…this is very important to mention here (some communication issues). First thing first: we spent 5 nights in the premise, which is enough to elaborate an equilibrated review, and we rent during this occasion 2 rooms. 1) Reaching the hotel, a picture conform to our expectation with a location nested into the forest (cloudy mornings filled with birds songs and silhouette rain forest trees ..lovely). 2) Access : road is narrow and prudence is required if you come with your own vehicle of unexperienced taxi. Given the slope rate and some sleepy sections, avoid to come with Tuktuk after your excursion if you are family with kids ..reception proposed us for excursion start toward city a tuktuk..does not make sense for family of 4..very heavy for tuktuk and unsafe. 3) Checking in is smooth and personal helped with luggages. A very quick introduction is delivered and a sheet of papers summarizing some trips for the near protected park managed by government rangers. 4) Excursions (TRIPS): we were told for booking go to the city and get to the ranger government location..we did or we tried …but as foreigner some tuktuk never understood what we asked for and had to go back to the hotel: To avoid this conversation “ where is the government entity ?” response “In the city”, where ? “in the city”, where in the city ? “Thekadi” , Q: “where Tekadi ??” ..no response..since there is no address on the sheet of paper.. after insisting..”ah it s at the junction..” Q “which junction which street ???”… finally they called a car driver and explained him we wanted to get to the ranger office. We noticed that 95% of guests were from India, some come with their own vehicle, for them all easy since there is no language barrier, we can feel this proportion as the staff sometime forget that we do not have local phone number or data plan… luckily some ladies at front desk do their best to help such as miss Jody. Among hotel activity you can enjoy cooking demo…interesting as we are foodies but..the cook is a bit too silent and just add ingredients without explanation..that was an occasion to laugh and share with other local guests. Traditional dancing: nice but a bit sad since there was a single dancer in murky underground. Kids toy area: outdated stuff mostly broken ..can feel aging things Tea/coffee time 4-5 very pleasant in the park, as well as fire at night. 5) Rooms are large and in good shape. However for a “resort” fridge totally empty no snack no drinks.. If you fancy a fresh beer like I do that’s not the place..no license in this establishment. WIFI totally lagging and several power outages experienced 6) Food : Dinner We love Indian food, but the dinner was terrible the first day, low quality not well cooked and soggy poppas, chapati etc..all the buffet was the same. Breakf

The hotel has great views and the staff tries their best. The food is good, the location is a bit awkward, but that is expected. But the property is cheaply built with inadequate facilities and amenities, not commensurate with the price they charged

Staff were excellent!! Customer service was really good!!

"i recently had the pleasure of staying at the mountain courtyard, and it was an unforgettable experience! the moment i arrived, i was struck by the breathtaking views of the surrounding mountains. The courtyard itself was beautifully landscaped, with lush greenery and vibrant flowers. The room was cozy and comfortable, with all the amenities i needed. The staff were warm and welcoming, always eager to help with any requests. What truly made my stay special, however, was the peaceful atmosphere. Waking up each morning to the sound of birds chirping and the sun rising over the mountains was pure bliss. I felt completely rejuvenated and refreshed after my stay. I would highly recommend the mountain courtyard to anyone looking for a relaxing getaway. It's the perfect place to unwind and connect with nature"

It's a great place to stay, very quiet and calm. The way up to the hotel is a bit tricky but otherwise it's a great hotel. The staff is so good and helpful, they helped us plan our day itinerary and helped with arranging safari and auto.

Very neat and tidy. Friendly . Lovely rooms. Beautiful surroundings. Special thanks to Maya,Elana,Greetie and Jose who were so friendly and informative. Thanks guys . I really enjoyed our stay and definitely recommend this hotel. Keep up the great service