Go Hotels Iligan

Go Hotels Iligan Reviews

Go Hotels Iligan

Robinsons Place Iligan Complex, Iligan, Lanao del Norte, 9200, PhilippinesView Hotel Details
Go Hotels Iligan
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Go Hotels Iligan Guest Reviews

3.8/5
Good
28 review
Verified reviews
Location4.3
Amenities3.4
Service3.8
Cleanliness3.8
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All reviews(28)
Positive reviews(26)
Reviews with photos/video(6)
Awesome stay(6)
Negative reviews(2)
noela galleca
Twin Room
Stayed in сент. 2024 г.
Family
2 review
4.5/5
Great
Posted on 30 сент. 2024 г.
My second time to stay ,over all I always like to come and have a relaxing stay at this hotel even if our house is just walking distance from the place.One thing I feel bad is the wifi connection,very very slow or shall I say it says "connected" but we were never connected with their wifi.Hope this will be better next time.
My Beautiful Gaia
Twin Room
Stayed in мар. 2024 г.
Family
25 review
3.0/5
Posted on 15 июня 2024 г.
The first time I stayed in this hotel was fine but the last time was awful we had a leaky flooded sink yes clean crisp bedding But this hotel is too pricey just for that just a room - it is the only okay hotel in Iligan City which you have no choice
azukisan
Twin Room
Stayed in апр. 2024 г.
Solo travelers
5 review
4.5/5
Great
Posted on 17 апр. 2024 г.
My experience was great. The location is very convenient to access the mall and taxi stops.
Anonymous User
King Room
Stayed in авг. 2023 г.
Family
2 review
5.0/5
Outstanding
Posted on 25 сент. 2023 г.
We got to check in immediately and whenever we have requests, they would see to it that it will be catered right away. The breakfast was also good and the personnel were approachable 🫶🏻 we had a great stay overall.
Anonymous User
King Room
Stayed in нояб. 2023 г.
Family
7 review
4.0/5
Very Good
Posted on 4 нояб. 2023 г.
Very nice location will surely come visut again
Joan
Twin Room
Stayed in июня 2024 г.
Business travelers
4 review
4.2/5
Very Good
Posted on 1 июля 2024 г.
Good location, clean rooms and the hotel is good.
Argie Gomez
King Room
Stayed in авг. 2024 г.
Couples
12 review
4.0/5
Very Good
Posted on 4 авг. 2024 г.
The air conditioning was leaking. 😞
August Blaze
Twin Room
Stayed in июля 2024 г.
Family
8 review
3.2/5
Posted on 13 сент. 2024 г.
It was OK...but, it was not bad tho.
BrockH
King Room
Stayed in апр. 2023 г.
Business travelers
6 review
4.2/5
Very Good
Posted on 17 апр. 2023 г.
positives - great location, clean rooms, friendly & efficient staff negatives - no kettle or coffee facility in our room, no central table area for practical use.
Alovin
Twin Room
Stayed in февр. 2023 г.
Couples
1 review
4.0/5
Very Good
Posted on 24 февр. 2023 г.
The hotel staff are polite and accommodating. The security personnel is really doing their job for safety. Supermarket and department stores are just part of the hotel building for easy access.
Alban Rey
Twin Room
Stayed in мая 2023 г.
Other
4 review
3.5/5
Posted on 17 июня 2023 г.
Need to improve their customer service.
Xiaomaoyuganen
Twin Room
Stayed in мая 2024 г.
Business travelers
28 review
5.0/5
Outstanding
Posted on 2 авг. 2024 г.
Very good! I recommend everyone to stay here. It is very cost-effective. It is very good overall. The service is also very good and the transportation is very convenient! Everyone is very good at choosing the same hotel!
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Anonymous User
Twin Room
Stayed in окт. 2023 г.
Solo travelers
12 review
3.7/5
Posted on 28 окт. 2023 г.
Adequate hotel for a good location and unsbò 2 nights. Boutique type
Original TextTranslated by Google
Matt-Nia2023
Stayed in мая 2024 г.
Family
4.0/5
Very Good
Posted on 19 мая 2024 г.
I stayed in this hotel for 3 days. Walked in and got my room, People are very friendly and accommodating. As you enter the lobby, It is comfortable but the only problem I had was, I always wake up early in the morning with people's voices. One morning I have to open my door and shout at the group of people to shut up. Also when it comes to towel they are limited. you cannot have a 3 or 4 towels. My suggestion; they need to put a sign in every lobby floor that said "Observe Silence" Over all experienced; I had a good time staying here.
Response from Property: Hi Matt-Nia, Mabuhay from Go Hotel Iligan! Thank you for taking the time to share your feedback regarding your recent stay with us. We truly appreciate your detailed insights and are delighted to hear that you found our team friendly and accommodating. We sincerely apologize for the inconvenience you experienced due to the noise disturbances during your stay.Please know that we take guest comfort very seriously, and we will address this matter with our team to ensure that appropriate measures are taken to maintain a peaceful environment for all our guests. Your suggestion regarding adding signage to remind guests to observe silence is valuable, and we will certainly explore implementing such measures to enhance the overall experience for our guests. Regarding the towel issue, we are sorry to hear that you found them limited. We will review our towel policy to better meet the needs of our guests. In the meantime, please know that additional towels are always available upon request at the front desk but with additional fee. Once again, thank you for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.
751simonn
Stayed in янв. 2024 г.
Couples
3.0/5
Posted on 7 янв. 2024 г.
Bear in mind there aren't many modern hotels in Iligan City, so this is still a good choice. The overall hotel is pretty good, it's literally at the door step of Robinsons Mall with loads of good places to eat and drink. We stayed 2 nights, went to a family event across town and returned for another night, and the porters were great about letting us leave our bags for the night we were away. They are friendly at the front desk and very helpful, everyone speaks English there. The hotel is showing it's age, and the carpets are all worn out in the reception area and need replacing. The rooms are not huge but are good enough, but the toilet/shower area is really tiny, and you will bash your knees and elbows whenever you try to use them. The beds are comfortable and clean. However, the floors of the room are tiled and are very dirty indeed - we had to ask the front desk to send a cleaner up, which they did promptly, and he swept up large amounts of hair, dirt and food wrappers from previous guests. This happened in both rooms we stayed in, so it wasn't just bad luck with one room. The bath area was unclean and the faucet was hanging loose on the sink - again, in both rooms. Hot water was hit and miss, sometimes it worked, sometimes not. Hanging space in the closet is limited, so we had to live out of our suitcases. No restaurant here, but you get a food voucher for a nearby eatery to get a good basic hot Filipino breakfast. Plenty of free parking, and the porters will watch your car overnight. With a few improvements it could be a really great hotel. Hopefully it will all be fixed next time we visit Iligan City.
Response from Property: Dear Sir. Simonn, Mabuhay! We would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Iligan City! We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies. Being known for our great customer service it came as a surprise, and we would like to make things right. We understand your disappointment with cleanliness and agree that this is not acceptable. It is important to us that our guests are more than satisfied and we would like to resolve this issue immediately. We really appreciate you taking the time to share your experience with us. Rest assured this matter will be discussed with the team and an appropriate action will be given. We wish you safe travels and look forward to seeing you again soon!