H9XR+3MJ, Manila N Rd, Ilocos Sur, Ilocos, 2727, PhilippinesView Hotel Details
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Fiesta Garden Hotel by SMS Hospitality Guest Reviews
3.7/5
20 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.6
Amenities3.7
Service3.6
Cleanliness3.8
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All reviews(20)
Positive reviews(11)
Reviews with photos/video(3)
Negative reviews(7)
Honey Fernandez
Superior Room
Stayed in May 2024
Business travelers
18 review
1.0/5
Posted on May 26, 2024
Not recommended for a family trip Motel ito hndi hotel
Guest User
Superior Room
Stayed in Aug 2024
Family
2 review
4.5/5
Great
Posted on Sep 1, 2024
The hotel is clean and we like the amenities and also the free breakfast, the staff's are a bit slow.
Defla
Superior Room
Stayed in Jun 2024
Family
1 review
4.7/5
Amazing
Posted on Jun 6, 2024
We had a great stay. The staff are very accommodating especially the handsome guys in the reception.
Siege
Deluxe Room
Stayed in Jan 2024
Couples
2 review
4.7/5
Amazing
Posted on Jan 11, 2024
The place was good, easy access location the entry and exit of vigan.
Anonymous User
Superior Room
Stayed in Jul 2023
Business travelers
13 review
1.0/5
Posted on Jul 27, 2023
Please do not book this hotel. I was angry.There is a old lady wearing a blue striped shirt who has a poor service attitude. If she is not the owner of the hotel, it is recommended that the hotel dismiss her, otherwise it will affect the development of the hotel. Firstly, when I booked a room, I saw that there were four vacant rooms and there was no WiFi request for a room change. Other staff were preparing to change rooms for me, but she refused my request. May I ask who gave her so much power? Secondly, we should have received free mineral water after renewing our house, but when I asked her for it, she charged us. Thirdly, my room card was placed in the room and asked the staff to open the door, but she was not happy to give me a bad look. Would you really feel comfortable staying in such a hotel? The service attitude was particularly poor, so I quickly closed down. I never give negative reviews when staying at a hotel, this is my first time giving negative reviews.
fishybloop
Superior Room
Stayed in Dec 2023
Couples
2 review
3.5/5
Posted on Jan 13, 2024
Room n place was clean but amenities was not complete, said they couldnt bring hairdryer from other rooms? There was no hot water until we asked receptionist about it for help. Telephone not working, wifi was worse than my data. Receptionist n team was really nice and sorry about the inconveniences tho. Room aircon was cold and the bed was comfy but the blanket kept coming off the blanket cover. Overall its okay to stay in but take note to bring your own hair dryer and if need help, have to walk to the receptionist for help.
Guest User
Superior Standard Room
Stayed in Aug 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 1, 2024
Friendly and accomodating staff
Nomad Escape
Superior Room
Stayed in Sep 2023
Couples
131 review
4.2/5
Very Good
Posted on Sep 19, 2023
The hotel was very quiet and nice big room with comfy beds. We loved our short stay here. The staff was also friendly. The internet is a bit slow.
P.Michelle
Family Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 12, 2024
Recommended!!❤️❤️❤️
Abet
Deluxe Standard Room
Stayed in Apr 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Apr 18, 2024
Nice hotel
prudencio riodil
Dormitory
Stayed in Dec 2023
Family
2 review
5.0/5
Outstanding
Posted on Jan 1, 2024
All goods
Guest User
Stayed in Sep 2023
Business travelers
3.0/5
Posted on Sep 6, 2023
it was raining hard when we reached this place and the parking area was starting to get flooded. there was no staff to welcome the guests or offer umbrellas to shield us from the downpour. the hotel is not within the city of vigan. we were ushered to our room by one hotel helper who assisted us with our luggages. courteous and jolly guy. food was typically done the ilocano way. i'm used to the taste and the way it was presented. what i'm very particular about was the repetitive banana being offered for dessert, either boiled, caramelised or served very ripe. our towels were never replaced for the 4D/3N we stayed. they just assumed we didn't care since we didn't bother to request for a new set. the telephone in our room has no dial tone. the bathroom exudes an unpleasant smell at a particular hour at night. but overall, we felt welcomed as we stayed longer. we were allowed beyond the time to continue with our socials. the staff just let us be while singing our hearts out. they were very kind and understanding when we ask for small favors from time to time. might stay here again next time.