Brgy, Provincial Road, Balasan - Carles Rd, Carles, Iloilo, Western Visayas, 5019, PhilippinesView Hotel Details
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Solina Beach & Nature Resort Guest Reviews
4.2/5
Very Good
58 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.2
Service4.2
Cleanliness4.3
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All reviews(58)
Positive reviews(46)
Reviews with photos/video(8)
Negative reviews(3)
Touravelholic
Superior Room With Garden View
Stayed in 2024 年 8 月
Family
182 review
4.7/5
Amazing
Posted on 2024 年 8 月 12 日
Friendly staff,available nurse if you are sick for no additional extra charge.nice ambiance and more amenities
Response from Property: Hi Touravelholic, Thank you for your kind feedback! At Solina Beach & Nature Resort, we pride ourselves on our friendly and attentive staff who go above and beyond to ensure your comfort. It's great to hear you enjoyed our serene ambiance and the variety of amenities we offer. We look forward to welcoming you back for another relaxing stay soon! Take care always & God Bless!
Guest User
Double PODs
Stayed in 2024 年 2 月
Friends
1 review
5.0/5
Outstanding
Posted on 2024 年 3 月 15 日
i am satisfied of tge service. i will go back to the resort again
6/18
Response from Property: Hi Sir / Ma'am, Thank you very much for your positive feedback! We're glad to hear that you were satisfied with our service during your recent stay at the resort. It's our utmost priority to ensure that our guests have a memorable experience, and we're thrilled to know that we succeeded in providing you with just that. We can't wait to welcome you back for another wonderful stay. Please don't hesitate to reach out if there's anything we can assist you with in the future. Looking forward to your next visit! Take care always & God Bless!
Liezel Mae
Double PODs
Stayed in 2024 年 1 月
Friends
1 review
4.5/5
Great
Posted on 2024 年 1 月 31 日
Food was good. Enjoyed dining in their nice restaurant by the pool. Requested for a birthday greeting and they did it. Kudos to the staff. Their massage is a must try. Really added a lot to my relaxation while on the trip. Highly recommended!
Response from Property: Hi Liezel Mae, Thank you for your wonderful review! We're glad you enjoyed our good food, poolside restaurant, and birthday greeting. We're happy to know our massage added to your relaxation. Your recommendation is highly appreciated! Looking forward to welcoming you back soon! Take care always & God Bless!
Daphne Mayren Villar
Double PODs
Stayed in 2023 年 8 月
Friends
1 review
5.0/5
Outstanding
Posted on 2023 年 9 月 2 日
We had a great stay! Our room was clean and very comfortable. Staff are very accommodating and friendly. We love the pool and all the facilities. We enjoyed their gaming or recreational area as well (billiards, table tennis, etc). The bar is also great. We’ll definitely go back and visit again!
Response from Property: Hi Daphne Mayren, We're thrilled to hear that you had a great stay with us! It's wonderful to know that your room was clean and comfortable, and that you found our staff accommodating and friendly. We're glad that you enjoyed our pool, facilities, and recreational areas. We look forward to welcoming you back for another fantastic visit. Thank you for choosing us. Take care always & God Bless!
claudd
King Villa
Stayed in 2024 年 1 月
Couples
2 review
5.0/5
Outstanding
Posted on 2024 年 1 月 10 日
loved our stay!
Response from Property: Hi Valued guest, We're glad to hear that you loved your stay! Thank you for choosing us. If there's anything specific you enjoyed or if you have any feedback to share, feel free to let us know. We look forward to welcoming you back for another wonderful experience. Take care always & God Bless!
AA18
Queen Villa
Stayed in 2023 年 7 月
Family
1 review
4.7/5
Amazing
Posted on 2023 年 10 月 1 日
Pleasant stay at Solina! Food, amenties, and service are superb! Will definitely be back!
Response from Property: Hi AA18, Thank you for sharing your positive experience at Solina! We're delighted to hear that you had a pleasant stay and enjoyed our food, amenities, and service. We look forward to welcoming you back for another wonderful visit. Take care always & God Bless!
Guest User
Queen Villa
Stayed in 2023 年 12 月
Family
4 review
5.0/5
Outstanding
Posted on 2023 年 12 月 4 日
The place was superb! The staff was also nice too! Breakfast was good! Will definitely come back!!
Response from Property: Hi Valued Guest,We're glad to receive your wonderful feedback! Thank you for appreciating our superb place, friendly staff, and delicious breakfast. We can't wait to welcome you back for another memorable experience. See you soon! Take care always & God Bless!
Annfcruz
Queen Villa
Stayed in 2023 年 10 月
Family
1 review
4.5/5
Great
Posted on 2023 年 11 月 6 日
Food was expensive and so so. Nothing special. The food was only 2 persons can share. Staff from the resort was good. Only the staff from the restaurant was not enough. Understaff.
Response from Property: Hi Annfcruz,Thank you for sharing your thoughts. We appreciate your positive feedback on our resort staff.We apologize for the less-than-ideal dining experience. Your comments about food pricing and portion size are noted, and we're working on improvements. We're also addressing the understaffing issue in the restaurant.We value your feedback and hope to welcome you back for a better experience. Take care always & God Bless!
Chade
Premium Quadruple
Stayed in 2024 年 4 月
Couples
2 review
4.5/5
Great
Posted on 2024 年 4 月 10 日
Definitely going back there.
Response from Property: Hi Chade,Thank you so much for your wonderful review! We're glad to hear that you had such a positive experience with us. We can't wait to welcome you back for another amazing stay at our resort. Take care & God bless!
Anonymous User
Honeymoon Suite
Stayed in 2024 年 2 月
Other
6 review
3.2/5
Posted on 2024 年 3 月 4 日
staff/employees are very polite
Response from Property: Hi Sir / Ma'am, Thank you for sharing your experience with us! We're glad to hear that our team members have left a positive impression with their courteousness. At Solina, we strive to create a welcoming and hospitable environment for all our guests, and your kind words reinforce our commitment to excellence. We can't wait to have you back for another unforgettable getaway filled with warm hospitality and exceptional service. Take care always & God Bless!
JOSE
2 Single Beds Cabin
Stayed in 2024 年 1 月
Family
1 review
5.0/5
Outstanding
Posted on 2024 年 1 月 3 日
The whole place is just AWESOME.
Response from Property: Hi Jose, Thank you for the awesome feedback! We're glad that you found the whole place to your liking. If there's anything specific that stood out to you or if you have any suggestions for improvement, we'd love to hear more. Looking forward to welcoming you back for another awesome experience! Take care always & God Bless!
Guest User
Queen Cabin
Stayed in 2023 年 12 月
Couples
1 review
5.0/5
Outstanding
Posted on 2023 年 12 月 4 日
This place is so good ang relaxing.
Response from Property: Hi Valued Guest, We're glad to hear that you found our place enjoyable and relaxing! Thank you for taking the time to share your positive experience. We hope to welcome you back soon for another relaxing stay. Take care always & God Bless!
Dzulkifi Raman
Queen Cabin
Stayed in 2023 年 2 月
Business travelers
3 review
3.5/5
Posted on 2023 年 2 月 14 日
Hotel was good.
Beach was not really good maybe because of rainy season.
A bit far from town and only can avail foods from hotel restaurant.
Others was Ok.
Response from Property: Hi Guest User, We appreciate your feedback and are glad to hear you found our hotel good. We apologize for any inconvenience caused by the beach, which can be affected during the rainy season. We are a bit further from town, and while our on-site restaurant is available, we also offer shuttle services to town for more dining options. We're pleased that you found other aspects of your stay satisfactory and hope to welcome you again in the future. Take care always & God Bless!
Fenhongbingqilin
Premium Quadruple
Stayed in 2023 年 7 月
Friends
9 review
2.2/5
Posted on 2023 年 7 月 6 日
The air conditioner is like a bomber, and the hotel bar even played disco music until 1:00 in the morning. It was super loud, and I kept making complaints and no one answered. Only slept 2 hours a night. I, a person who thinks I have a good sleep quality, took it, and the people in several rooms were not in good spirits the next day.
Original TextTranslated by Google
Response from Property: Hi Fenhongbingqilin, We are deeply sorry for the inconvenience you encountered during your stay. We understand that the music played in the hotel bar disrupts your rest and we take your feedback very seriously. We are working hard to improve our noise control measures to ensure a more peaceful environment for all our guests. We appreciate your opinion and hope you will give us another opportunity to provide a better experience in the future.
Guest User
Stayed in 2024 年 7 月
Family
0 review
5.0/5
Outstanding
Posted on 2024 年 7 月 24 日
Dear Solina Resort Team, We want to express our deepest gratitude to everyone at Solina Resort in Carles, Iloilo. Special thanks to Ms. A.A. and especially to Mr. Mark and his team for their outstanding support from day one to the end. We appreciate all the efforts of the front office, housekeeping, beach attendants, drivers, security personnel, and the kind gentleman who gave us fish from the pond🫢😍 during the heavy rain (we apologize for not getting your name). A heartfelt thank you to the F&B team for their full support in reserving our table with a big fan every breakfast and during our family dinner. Words cannot express how much we treasured our time with you all. We look forward to meeting you again and hope to see the same wonderful staff. Thank you from the bottom of our hearts. Love Lots, Mike and Gina