Ascott Hotels in Iloilo City

The place is great and easy to locate, as it is just across SM City Iloilo. The amenities are fine, the staff are friendly, and it’s a good place to relax if you’re looking for a staycation spot.

Very accomodating hotel. Cheap stay per night and polite and helpful staff. Is near a lot of stores such as Robinson's, giving comfortable options for eating out. Rooms are tidy and you can avail for daily room cleaning at higher room prices. Online reservation is also fast and cheap. Would stay again soon.

I'm so pleased that I chose this hotel to stay at. I arrived with a stomach bug and was feeling quite ill. A few minutes after I called the front desk to request for late checkout, the desk supervisor, Erica, called me to graciously ask how I was doing and offered to send me some soft food and even some hydration salts. I declined the food but gladly accepted the Hydrite. I was so pleased with this gesture on Erica's part that I immediately felt at home and extended my stay for two more days. This hotel is first class. It's super clean all around, including the rooms. It's simply a well-managed place. The restaurant food and service was superb (food was at hotel prices, as expected, but breakfast buffet was free). Excellent wait staff. I highly recommend the Richmonde Hotel Iloilo and I will certainly be back.

I had a great stays in Go Hotels Iloilo because all staff are very accommodating, especially Ms. Jinny Amador the assigned receptionist that day. She is very helpful with regards with our needs. I like also how she give her big smiles to us though she is wearing a mask we can see it through her eyes. Highly recommended because the location is great, near in Mall and Church and the price is very affordable. Thank you

High class hotel close to most things in Iloilo city. SM Mandurriao meters away. Easy to get taxi with the help of friendly staff, Megaworld walking distance. Swimmingpool on the 10th floor, gym, good breakfast with a lot to choose from, excellent room reasonably quiet, comfortable bed, good water pressure and warm watwr quickly

As a business traveler, my top concern is the safety and security of the hotel that I am staying. I was pleased with my stay in Park Inn Iloilo because of how secured it is in the hotel. It reminds me of my stay in Conrad Manila; I would say Park Inn is the best hotel I have stayed in Iloilo so far. Already booked another 2 nights for my next business trip in Iloilo next month. Thanks to Hello Mga Beshies for the recommendation on where to stay in Iloilo. :)

The hotel was fantastic! Looks like a 5-star hotel with amazing service. There were 2 mac computers in the lobby for use, wifi was strong and stable, hotel elevators require your room card before you can visit each floors so it’s gives you a sense of security as well. The room was neat and clean. Though the water heater is not working properly so we had to shower in the cold water. Brr! Overall, had an amazing stay since its so close to stores and restaurants for ease of access.

Front desk service: There is none outside the standard 8AM to 5PM office hours. You'll be lucky if somebody actually picks up the line. Having stayed here for quarantine purposes and not being allowed to step out of the room, this ”no service” is a big no no. Non-front desk staff: The bell hop is pro active in bringing up ordered food. I gambled with ordering food from the outside as I couldn't order food from the hotel simply because there was nobody picking up the line. Luckily, the bell hop would bring up the food ordered from the outside. I would've starved if they didn't bring the food up. Room: Everything is old. The bed was not comfortable. The fridge had to be changed as it was not working. The cable tv line up was really bad as well. The floor was dusty. Room slippers? They're old and crumbly. The moment I slipped my feet in them, they ripped. I just laughed it off as I was just tired getting upset anymore. Breakfast: Better order food from the outside. I was told that the food in this place is good. Fake news. Will I consider going back to this place? If there is another quarantine hotel, I wouldn't stay in Hotel del Rio anymore.

Although the hotel LOOKS nice and is well designed, it is so poorly operated and managed it really ruined our stay. It all started at checkin when on my booking I had requested two adjoining or adjacent rooms as we have 4 small kids and total 7 in our party. I was given two rooms on two different floors. It wasn't until I complained loudly and explained my written request that they finally accommodated us. They only gave us one key for each room and since the room requires a card key for power and air con I asked for an additional key to which they wanted more money. It went down hill badly from there. When we got to the room the kids quickly realized that both rooms doors never locked and anyone could just walk in our rooms without a key. (This was recurring throughout the stay) Next was that the room air con remotes didn't work because the batteries were dead. Next were the non working TV's. And then the broken safe. Then the non working refrigerators. After that was the non-existent hot water. That one really pissed me off as the staff decided that I was an ***** that didn't know how to operate a faucet and they were going to teach me how to turn it on after I had waited over 10 + minites for hot water in the shower, bathtub and sink. How insulting and belittling to me to think that I don't know how to turn on hot water. Ultimately the hot water that evening was at only 37c. The errors continued throughout the evening until bed with the room, towels, internet, etc. During that evening I asked to speak to a manager about my issues as they were far too numerous but I was told there wasn't one available until Friday. So I told them I wanted an appointment on Friday. Our next morning we went to the restaurant for our included breakfast. Although there were 9 workers from my count and only 4 guests we got zero service at all. Not to mention the food was all cold. Their selection was purely Philippino and very few options either. My kids had toast for breakfast. We then went swimming in their pool. It's a nice view there on top but unfortunately there were no towels for us and the bathrooms were disgusting with no way for us to wipe or clean ourselves. Can't imagine how many get back in the pool like that. Surprisingly, they did have hot water there. When we returned to the room, none of our room keys worked for either room. We got news keys again. Then as we were getting ready to leave I realized that one of the keys they gave me could actually open ANY ROOM IN THE HOTEL. I asked one of the front desk people to accompany me while I showed them and they KNEW they had given me a master key and were ok with it. What ??? Later that morning we left for the day and returned at 430pm. I anticipated meeting the manager upon my return but unfortunately they arrived at 2 and left at 4 and they decided since I left the hotel I didn't need the manager anymore. Upon returning to the room we found out that the room doors were unlocked