Name: Courtyard by Marriott Iloilo
Address: Business Park, Mandurriao, Iloilo City, Iloilo, Philippines, Business Park, Mandurriao, Overseas, Philippines
Rating: 4.5

Courtyard

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Excellent service. Good location. Good Food. Nice Amenities.

We Enjoy alot

thanks for taking care of us! highly recommended! stayed for 2 nights.

A nice hotel. Clean, reasonably spacious. Nice pool

We all had a great time. Thank you Courtyard by Marriot Iloilo.  🙌🏻

酒店配置不錯性價比高，衹是預訂使用國內app的價格比當地電話預訂價格要高不少且國內app不含早餐！

The hotel configuration is good and cost-effective, but the price of booking the domestic app is much higher than the local phone booking price, and the domestic app does not include breakfast!

Our stay at Courtyard Marriott was awesome! The staff were friendly and helpful! The concierge was very supportive in arranging our daily trips. We were entertained during the Chinese New Year celebration during our stay. They served a variety of good food in their breakfast buffet! Staying in this hotel provided us with excellent service and comfortable accommodation!!! 

Airport pickup service

Sauna

Restaurant

24-hour front desk

Luggage storage

Swimming Pools

Wi-Fi

Breakfast

All Languages

English

Chinese

Japanese

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King Room with City View

Two Double Room with City View

I traveled to Iloilo for business and I was going to stay at Courtyard supposedly from March 17 to April 1. An unfortunate situation happened while I was in the middle of this trip - my mother died on March 23rd and I had to cut my trip short and leave Iloilo March 24th. I checked out of the hotel at around 7pm and I informed the front desk about my situation. Since the reservation was booked through Navan (who used Priceline) - our company travel booking application I knew that any refund for the unused leg of my trip would have to go through them. I did inform the front desk when I checked out that our travel agency might contact them and told them about the situation.  I just returned home from the funeral of my mother and checked with Navan if the refund was already processed. I just found out today that Courtyard by Mariott Iloilo flat out DECLINED the refund despite knowing that the reason for the cancellation was due to the unforseen situation of my mother having died while in the middle of my business trip.   The management of this hotel has no empathy towards their customer and I will never ever stay here again. I will also ensure that none of my colleagues from my company (the biggest private employer in the Philippines) will ever stay here again by writing an incident report and sending it to our leadership and executives.

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Discover 70 reviews of Courtyard by Marriott Iloilo, rated 4.5 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Courtyard by Marriott Iloilo Reviews: 70 Verified Reviews Latest 2024 | Trip.com

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