Pier South Resort, Autograph Collection

This is an ideal beach stay! Room is spacious and facing the sea with awesome sunset. Bed was comfortable. 2 bottled water. Free cocktail and food on 5th floor for an hour. Free bicycle use (need to check condition and use early). Breakfast menu with good spread. Excellent service from everyone in the hotel!

Sewage is dumped into the ocean from Tijuana. Signs are up on the beach not to swim. The water is disgusting from smell to overall look. So advertising of a beach front resort does not meet the expectations. When speaking with locals, this has been like this for over 40 years. So images of the resort have clearly been photoshopped. Constant military helicopters circling the beach and areas around. So safety, yes a concern. Room was not clean and carpets were disgusting. Service and staff were amazing. All front desk staff should be commended for their level of service. The venue needs help. But staff is. Ot one of them.

Gorgeous property

I was excited to stay here as it was highly recommended by a friend. I’m sad to say i did not experience the same satisfying stay as my friend did. Upon arrival, we were directed to a room on the 3rd floor. My booking was for a partial ocean view but there was no ocean in site. There were gnats flying everywhere. Seemed like they were coming out of the vents. I called the front and he was gracious enough to find us another room. It was nearly midnight and my nephew and i were exhausted. We were directed to another room on the 4th floor. The AC was broken and the room was very humid. The cleanliness of the room was also questionable but it was very apparent the room was old. In the morning, i noticed there was no blow dryer in the restroom as well. I had to call downstairs to have one brought up. For the price I paid, i would never stay here again. This felt like a 3 or below star hotel. Very disappointed. The front desk staff are the only reason i gave an extra star. They are very friendly and attentive.

Always a great place to stay like a home away from home

Best hotel I’ve stayed at on the ocean! We had room 311 looking right out at the ocean. We really enjoyed playing chess on the balcony! The restaurant was amazing and had great service! Ocean wasn’t swimmable because of a sewage spill but it didn’t take away from the amazing atmosphere of the hotel. The roof top open bar was very enjoyable as well! Would highly recommend and will be staying at again!

5 stars

It felt safe, everyone in the area not just staff made you feel welcomed! Our room was very clean it felt like a high end hotel at a decent price. I did not like that you were able to hear people on the room above and adjacent. It wasn’t too bad but able to hear them when sleeping was the only complaint I have. It happened maybe 5 or 6 times during our 24 hour stay. Otherwise it was good. I would stay here again.

G