Anonymous User
September 6, 2024
The hygiene is worrisome. There are obvious stains and several bugs on the bed. They are on the sheets and pillows. They are found on two beds in two rooms far apart. This proves that they did not fly in from the window, because there is no bug in one room. As for the windows, the hotel mattresses were not clean! I suspect it hasn’t been cleaned since the last guest left. Unfortunately, videos cannot be uploaded here so that everyone can enjoy the scene of a bunch of bugs. Moreover, the so-called cleaning of the room every day is just folding quilts, and there is no garbage. Unfortunately, the only remaining points are for the reception. They are indeed actively handling the problem. After the complaint was made, the bed was immediately replaced. Although there was still a musty smell after the replacement, as for other aspects...the breakfast was average and the restaurant was right next to it. The entrance to the lobby is very noisy. If it weren't for the fact that the Inspire resort was full, I would never have booked this hotel. Although it is close enough to the venue, I would never recommend this quality.
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