Latest Hotels Reviews for Independence

SpringHill Suites Cleveland Independence
4.3/515 Reviews
I'd love to give this place a five star review, but for one thing! First the good: The front desk staff was great, friendly and helpful. The room was clean, spacious, and thoughtfully laid out. It looked out at part of the Kent State campus which was very attractive. And the not as good: The pool was murky, like the water needed better filtration, or maybe the staff needed to reread the manual on how to care for it. And the bad: The HVAC unit was loud, really, really loud--like trying to sleep with a garbage truck idling at the head of your bed. It kept us lying awake. We finally tried turning it off entirely, but the room cooled off after a few hours and we had to turn the heat back on. In the morning, we decided that it was the housing for the unit that was vibrating like mad and making all the noise. If not for that, we'd really have enjoyed our stay.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.