Popular Candlewood Suites Hotels in Indianapolis

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Candlewood Suites Indianapolis

Candlewood Suites Indianapolis

3.7/5101 Reviews
I made a reservation for my son's soccer tournament, to stay one night. A few days before our stay, my son got injured and required surgery. I called the hotel to see about a refund since I am and have been an IHG member for years and frequently stay at these hotels. The hotel didn't even bat an eyelash before they told me that they could cancel my reservation but I would still be charged $160. I called corporate after this, it's not like I was just trying to get out of staying, legitimate health reason with documentation, not to mention being a loyal member. I was told by the rep she couldn't refund but would send it along to management because she didn't see a reason why they couldn't refund under these circumstances and was told I would hear no more than 48 hrs later. After waiting 5 days, I call corporate back and was told that the GM of this location had already declined my refund and that was that. I sincerely hope that the GM never runs into health issues with their family and has the hope that other real life people would be understanding in that situation. Showing compassion in business goes a long way.
Candlewood Suites Indianapolis East

Candlewood Suites Indianapolis East

3.9/598 Reviews
Warren Township
Though my friends and I were only in this hotel for a total of maybe eight (8) hours, as we traveling across the country, within those eight hours a slew of tomfoolery unfolded. The shower pressure we experienced was as strong as a fire hose. Ultimately making for a rather uncomfortable experience as well as flooding the bathroom. The sleep quality was ”fair,” and I am using that term conservatively. The crown jewel of the entire stay was being awoken at 6:37am (EST) by some random woman from the street who had entered the building banging everyone's door demanding they surrender their trash or they would be kicked out of the hotel. Discouraging, to say the least, that when I alerted the front desk of this incident, they brushed it off as if it were just business as usual. Unfortunately, the only encouraging recommendation that I can provide is that, if this hotel is the only one available around in the area, stay here. Otherwise, do not waste your time. P.S. make sure you check to make sure this property charges you correctly. Their holds on credit cards may either be incorrect, or will not clear for substantial periods of time.
Candlewood Suites Indianapolis Dwtn Medical Dist

Candlewood Suites Indianapolis Dwtn Medical Dist

4.3/5100 Reviews
My husband and I have stayed on the 8th floor here after a recent discharge from transplant at IU UH. I’m pleased with the accommodations, close proximity to the hospital for follow ups and the ability to do light cooking for him versus venturing out after such a major life changing process. It’s a nice stop for people looking to stay with or near family during medical stays. The room is very clean and quiet. You don’t hear any disruptive commotion from room to room which was a concern going in. And, I like there is gated, free parking. The staff are friendly.

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