Popular Ingolstadt 4-star Hotels

I cannot express how deeply disappointed and infuriated I am with the appalling service I received at this 4 stars hotel (it is a joke 4 star with this kind of service). My stay, which should have been a pleasant experience, was marred by the unprofessional conduct of the senior manager, who demonstrated a complete lack of respect for customers. My ordeal began on September 7th when I checked in, having booked a room rate that clearly included breakfast. The front desk staff insisted on a deposit or full payment upfront, I totally understood on this and I opted to pay in full, expecting no further issues. However, on September 8th, during check-out, I was slapped with an additional charge of EUR 18.80. Why, you ask? Well, the hotel had arbitrarily split the bill into two parts, one for accommodation and another for breakfast, without any prior notification. Given that this was a business trip, my company policy stipulates a single transaction on one credit card. So, I requested a simple reversal and consolidation of the charges into one transaction as per our booking. Shockingly, the front desk staff flatly refused to accommodate my request. When I insisted on speaking with the front desk manager, the manager come out and did not introduce herself, she is with a long golden hair. Of course, I expected senior staff should be able to accommodate my simple request or at least give me a good explanation why cannot, but it did not go what I expect, in fact, the situation went from bad to worse. Mandy Wunderlich, who I later discovered was the general manager based on her photo online, exhibited a shocking lack of professionalism and customer service skills. Instead of addressing the issue rationally, she raised her voice, used aggressive body language, and shouted at us to ”Go, Go!” This behavior was not only embarrassing but entirely unacceptable for a hotel that boasts a four-star rating. I was left astounded by this encounter. If a hotel's general manager, who is expected to set an example for the entire staff, behaves in such an appalling manner, it's no wonder the rest of the team lacks courtesy and professionalism. Individuals like Mandy should not hold senior positions in the service industry, tarnishing the reputation of the hotel and leaving guests with unforgettable negative experiences. In conclusion, my stay at this hotel was marred by abysmal service and a shocking display of unprofessionalism from the senior management. I strongly advise anyone considering a stay here to think twice and explore other options. This establishment does not deserve your hard-earned money, and its management should be held accountable for their disgraceful conduct.

Stayed for three nights as part of a business trip. The location right next to a bus and train station is convenient for getting in and out, but far away from any decent nightlife or eats. In my room, I was treated to stained towels and a very stiff bed with a single sad pillow. Despite leaving the dirty towel on the floor as instructed the room was never serviced during my stay and the towel was never replaced. There was a breakfast buffet of decent quality but basic filter coffee wasn't available. There is no hotel bar and the vending machine was out of order. Toilets on the reception floor were closed, allegedly because of the pandemic, but perhaps more likely to avoid their abuse by the roaming drunk who strayed into the reception late at night, bothering us to buy them beers. There was no visible security staff on hand and the situation did not feel safe. I will stay at a different hotel next time.

Very clean and comfortable. There is a supermarket opposite, it is convenient to buy some food. Close to the shopping village, if you drive, you can arrive in 5 minutes, open the shopping mode

This hotel has a great location. The position and evaluation are very good, and the staff are very helpful. When I had a small problem, they quickly solved it and made sure I was completely satisfied.

Breakfast is not bad. There is free parking on the opposite side. The room is quite big. The location is far away. It is next to the Audi training center. The price is quite high. More than 600 breakfasts. The bed is not big. It seems that the double bed is only 1.5 meters. There is a lot of luggage but no one can help.

Friendly staff, strategic location, clean environment and great deal for a budget traveller. In addition, you get a great view from the room!

The hotel is located right on a large main street. From here you are very quickly in the old town of Ingolstadt. You can also very well drive with public and let the car stand, depending on what you want to do. The hotel is tastefully furnished and everything is very clean and ordened. All staff is very friendly and premature. You can feel well here. The room is not too large, but perfectly enough. The bathroom is not just big, but useful. Also here everything is very clean and ordened. The room deck has something already, you don't have everywhere a woman who looks to a quite lovely. The facilities are modern and you have everything you need. The mattress was rather soft, but you could still sleep very well. Breakfast buffet was also perfectly enough and everyone finds something here. What I personally find very good is that the egg food is freshly prepared. Also here the staff is very friendly and premature and also very hearty. It was a very nice weekend and you can really feel well here.

Excellent. Very nice host. Clean comfortable and modern accommodation in the center of Ingolstadt, swimming pool within walking distance. We will be very happy to come back soon. Kind regards, Thomas

I spent one night here on my way from North Germany to Italy. It is just a few hundred meters from the highway. I make the trip often and have tried many different hotels and motels along the route. Although Block was slightly (but only slightly) more than I usually spend, it was most definitely worth it. The (standard double) room, while not vast, was certainly not cramped. And the room layout was extremely well thought-out, unlike many places where, when you sit at the desk, you can feel the bed pressing into your back, or you have to squeeze sideways to get past the wardrobe. Here, you could move around freely. The bathroom was also roomy, with a large walk-in shower. The room has a mini-bar (which I didn't use) and a coffee maker (which I did). The common spaces are also nicely appointed and well thought out in terms of flow. There is a large garden terrace and a smaller terrace off the breakfast room. As I am covid-cautious, I sat and ate outside, which was not a problem. The only drawback is that there is no restaurant in the hotel. But they provide you with a list of nearby places to eat. Or you can opt for what they called ” bar snacks”, either pizza or a salad. I had the salad, which was the size of a main course and tasted good. The bar has a nice selection of wines. As compensation for no evening restaurant, the breakfast was killer. A vast variety of hot foods, both sweet and savory, and good quality cold cuts and juices. (And, yes, a muesli bar, which I saw out of the corner of my eye ;-)) Both the common spaces and the room/bathroom were spotless and seemed well-maintained. All the personnel, from reception to bartender, were friendly and professional. As others have mentioned, you can hear the highway a bit in the outdoor spaces and if you open the window in your room. So if you are highly noise-sensitive, probably not the place for you. Otherwise, I recommend it.

I was in Ingolstadt on business and the room was booked for me. It is a kind of industrial estate and the view from my room was not brilliant, but as I was on business I did not care. The room was large enough and clean, the breakfast buffet offered everything I would ever need. But the reason I give 5 stars without hesitation is the staff. I have never (and I have stayed in 5 & 6 star hotels) been made to feel so comfortable, important and pampered in all these years. I will recommend this hotel to anyone looking for a small but personal hotel. I will be going back.