Guest User
June 20, 2024
My friends and I reserved two rooms, but upon arrival, the clerk informed us they were overbooked and could only provide one room. Despite numerous empty rooms, we were forced to cram all four of us into a single room with only two double beds. The TV didn't work, and there were silverfish bugs in the bathroom. To make matters worse, there was no hot water, and when we asked for extra towels for the additional guests we squeezed in, they refused to accommodate us. Additionally, the ice machine was broken. When I asked for the owner's or senior manager's phone number to address these issues, the local manager refused to provide this information. I strongly recommend others to avoid this hotel based on our terrible experience. This was incredibly disappointing and frustrating, especially since it was late at night and every other nearby motel was fully booked