Loch Fyne Hotel & Spa

For me overall, I don't feel my stay at Loch Fyne was worth the money. I feel if you are paying over £250 for a nights stay with breakfast, there is a certain standard which Loch Fyne fell short of. It is a beautiful old building, however the age of it does show in the rooms, with dampness being evidently quite an issue. The spa was good and my massage with Chelsea was amazing. She was definitely the highlight of the stay with her knowledge, friendliness and service. We were told that the hotel was much quieter and less busy than usual but it did make me think that I wouldn't like to be there at peak times as occasionally it felt quite crowded. The spa had 4 indoor 'beds' and 2 heated beds and these were constantly in use, so I think you would struggle for space if you came here during a busier period. The breakfast was lovely overall but if you wanted a coffee that is not a cafetiere, you are charged extra for it. Along with an additional charge for a slice of toast with your breakfast! There was a small buffet included which had some lovely bits but it would have been very busy if more than two people were there. There were complimentary teas and coffees in the bedroom (along with some pretzels - you would have thought there would have been shortbread considering you're in Scotland!) But I would have expected a complimentary bottle of water to be included which was not. I don't believe we had a small fridge in our room either, which I would have expected.

It was in a beautiful location and the beds were extremely comfortable. Everyone was polite. The facilities were lovely

My review really reiterates elements of other reviews - overall a fabulous hotel, but let down by housekeeping/room issues. The bistro is outstanding. I’m so glad we booked to eat there both nights as every dish we had was excellent and all of the staff were super too - just genuinely friendly, welcoming people who created a relaxed atmosphere but without losing attention to detail. The spa facilities alone make the hotel worth visiting. Between myself and my husband we made full use of everything on offer and felt both refreshed and relaxed for doing so. Because of the spa, the bistro and the staff, I wouldn’t hesitate to recommend this hotel or to stay there again myself. However, we were disappointed to be given an accessible room (wet room and very low sink) with an adjoining door to another room. I’m not sure why we were allocated this room when the hotel wasn’t full and we had booked over six months earlier. There were several advertised items missing from our room, two of which we managed to seek out, but the rest never materialised despite requests to both reception and the young lady cleaning rooms on our corridor. We put the sign up for our room to be cleaned on the second day, primarily in the hope it would be restocked with the items we had used and the missing ones too. By 3pm the room still hadn’t been cleaned and we wanted to use it, so the opportunity was gone. Consequently, by the time we left we were out of basics like tea bags and toilet roll! I’m reviewing in the hope that these housekeeping issues can be smoothed out because they take the shine off what is otherwise a wonderfully equipped, located and staffed establishment.

Excellent value for.money.

Lovely location, staff great, nice spa

The room was OK apart from the noisy kitchen extractor fan nearby the window which meant it was less peaceful than we expected. The dinner and breakfast were good and the parking easy.

Great spa facilities, quiet location and fabulous food

Very relaxing stay. Main reason for booking was for pool and spar which were spotless. Comfortable room, food was lovely. Only 1 negative we had to ask 3 times for our bottle of wine we ordered with our meal. Only a short walk into town, beautiful scenery. I will definitely stay there again

Every thing