Guest User
January 6, 2024
We booked the executive room for a family of 4. A disappointment. the sheets were dirty, when we mentioned it with apathy they said they would change them, one duvet was very small, the first night we froze. one mattress is damaged, they told us that they would they turn the damaged mattress upside down. the radiator in the bathroom is old and rusty, the pigal is broken. when we bathed in the shower, the water came out of the bathroom door and reached the door of the room. There is no wardrobe, nor additional linens in case of need. We paid for an executive room and only executive is not. There is no reception after 4, the breakfast is poor and of low quality and if you go down after 9:30 you will only find the signs with the description of the products, the coffee mugs are broken, cracked , we mentioned it but they did not change them. There was a long-hour water outage in Ioannina and the hotel was not interested in informing the tenants about how to handle the specific incident.
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