Ipswich Town Centre (Quayside)

Easy check in. Really friendly and professional staff. Clean rooms and dining room. Nice food, good coffee machine and nice views of the marina. Only downside was dress code in the restaurant in the mornings, there were a few unwashed people some mornings allowed to sit in their pajamas and socks , feet up on the sesrs so that puts you off your cornflakes a bit first thing.

Lovely stay, comfy beds slept so well. Great food and very clean. All staff so polite, friendly and welcoming, especially Jack who was very considerate and went out of his way to be helpful. Genuinely a really nice person and represents Premier Inn very well, as did all the staff.

Room ok bed comfortable Evening meal service is terrible you have to book even when there’s an empty restaurant Staff don’t look after you last night the fire alarm kept going off and they were giggling in the corner waited over 1.5 hours for a gammon steak which was ok for the price Staff don’t ask if you need a refill on drink just walk past you It’s the worst one I’ve ever been to

You generally know what you are getting with a Premier Inn and this one was no exception... good standard of accommodation, lovely welcoming staff. Situation is great for both town centre and marina area. Think a bit of a cheek the car parking £8 overnight but everyone cashing in these days.

Just the usual quality that I expect from Premier Inn. Clean, great night's sleep. Fully stocked room. Good location - just cross the road and the harbour is right there, pubs and shops in close proximity. The centre of Ipswich is a short walk away as well - plenty going on. It's got it's own underground car park, with an overflow car park above ground. The one problem I had with getting into the car park under the hotel is that it's not very well signposted. There's a one way system that takes you right past the front of the hotel, however if you've seen the front door - you're too late, you've missed the entrance and have to drive around again. Apart from that, no issues. Would use it again.

The 2 girls that checked us in and dealt with us whilst there were impeccable, so friendly and helpful, couldn't have done enough for us and made the stay perfect, thank you for your help Definitely hope we will be back again 1 day, both deserve a massive pat on the back as you've earned 2 new customers st that hotel, big thanks from the 2 guys in orange

I decided to eat in your restaurant and was greeted by Ellie who so kindly found me a table when another team member was having difficulties, The meal was tasty and Ellie was super helpful and cheered me up after a long day of meetings. Ellie is a credit to your business as her customer service is amazing ! I do hope she gets receives some recognition for this review as it would be very well deserved 🙌🏻