IcyKing
September 23, 2023
Recently returned from our 1st visit to Ischia with a one week stay in September at the Excelsior. There was only one room available at the time of booking, a deluxe garden view room. I would have chosen a Seaview room if one had been available but actually we were very happy with our room on the 3rd floor. The room was a decent size, with a bathtub, plenty of hanging space and a private sunny terrace with table & chairs. What we loved the most is how quiet it was. Never heard any other guests or any noise during the night. Despite the fact that the hotel was fully booked you would never know it when you were lying by the pool. There were always plenty of loungers available and so there was never that horrid feeling of hotel guests all lying next to each other. (Many guests chose to be by the beach or on loungers positioned around the gardens). The outdoor pool was delightful and it was nice to swim everyday, having the whole pool to myself. The indoor pool looked good too but I never used it. We were blessed with 7 days of perfect weather. Lunch service at both the pool bar/restaurant and beach bar were excellent. We also had dinner twice in the hotel restaurant and dining on the hotel terrace is a lovely setting. I mainly chose this hotel for the location. It was an easy walk along the main street either to the port in one direction or to Aragonese Castle in the other. We both really enjoyed our stay. The only ****** perhaps is the fact there is only one person on the front desk. On 2 occasions we stopped by the desk with a quick question, only to find that another guest was in a lengthy discussion about a travel/tour matter so we stood around waiting and waiting.... and I feel that a 5 star hotel should have more than 1 person available. With the exception of the front desk, we were charmed by all the other hotel staff we encountered. We also enjoyed trying the various ischian wines that were recommended to us. Finally, I forgot to mention the wonderful pastries at breakfast. The central table was groaning with freshly baked cakes, pastries, fruit tarts & italian delicacies. Much restraint is required!