Guest User
November 8, 2024
Unfortunately we had to cut short our stay from 7nights to 2 due to weather but would have loved to stay. The room size was adequate, not super large but enough for us. The bed was really comfortable. It was a lovely quiet room. The hotel is conveniently located close to the harbour, souvenir shops, great restaurants and bars. The staff were absolutely AMAZING! Makawa (forgive me if i have spelt it wrong) speaks great English and was a great assistance to us with juggling cancellations and additions outside of dates booked. The girls that were on the desk at the time of our stay really went above and beyond to help us. They organised a rental car for us when everything close by was booked. They were so lovely, polite, cheerful and helpful - just a delight to talk to! They felt bad for me that we had to cut our stay short so they gave me a gift bag of souvenir stuff which was really sweet! The buffet breakfast had local as well as Western food and a fantastic selection. The restaurant area offers free soft drinks, coffee, tea and sake till about 9pm which is fantastic! The rooftop terrace is unreal, so good to relax and unwind and watch the boats go in and out of the harbour. We will definitely come back and stay here for sure!