Hotels near Handwerksmarkt am Samstag, Isla de Lanzarote

This has been the most wonderful holiday. I'm standing here looking at The Arrecife Gran Hotel and Spa and I want so much to run back in. Its a marvellous hotel but it's the staff that are the heart if it. They are the most friendly and helpful staff that I have ever encountered. The reception is not the old counter style, it is 3 beautiful tables and comfy chairs and there are so many of the reception staff and they all seem to speak English so well. I must give a shout out for Ruth who is just starting her career as a member of the reception staff. She was courteous and friendly and helpful despite being very new to it all. Our room was an Ocean view suite and it was perfect A very large room with a sofa and coffee tables for relaxing and a table and chairs at the floor to ceiling corner glass windows showing the fabulous view of the Bay and harbour, so beautiful. Everything is automatic so when you open your door the curtains swish open to reveal the magnificent vista. Little sensor lights pop on at night to guide you to the toilet and back without all the main lights coming on. There was a bottle of tasty prosecco to greet us, a coffee machine, pods replaced everyday also a kettle but do bring your own tea bags. Two small bottles of still water are provided daily too oh , and chocolates.The bed and pillows were so comfortable and the room was almost soundproof. Could fault it. Now for food. We booked B&B but when we arrived they offered us a couple of deals and we availed of both. One was book some meals at their buffet and the more you book the cheaper it becomes so we booked 4 nights which I think worked out at about €22 each per night. Then they offer a clever deal where you agree to pay a certain amount in advance to the hotel, to spend in the hotel and they give you a little credit incentive on it . For example, we paid €130 and they added €10. Brilliant idea. Breakfasts were fabulous, everything you could ever want. Warning , if like me you don't like much salt then tell the chef ' sin sal, por favor ' they use rock salt and its very strong. One of the Breakfast chefs was a wonderful lady called Anna. She was so lovely and also helped me with my Spanish every morning that she was there . The buffet meals are themed but it was all beautiful, plentiful food and not a bun fight, plenty of room. The Sky bar Blue 17 on the top floor is a must. The view are incredible and the food is very reasonably priced for such a fancy place. We didn't realise they had entertainment up there and sadly on the two occasions we went up there we missed it but never mind there is always next time. The sun lounge terrace was lovely but being lined up on beds on a terrace is not for us or the beautiful but small indoor pool when you have the beautiful sandy beach and clear sea just outside the hotel. The area is fabulous for food and drink though. The Spa was gorgeous and we had a free spa session included which was lovely but I also bo

I stayed nine nights at SENTIDO Æquora Lanzarote Suites with my husband, our three children (ages 16, 14, and 8), my sister's family (including her children, ages 2 and 1), and our dad. We usually opt for all-inclusive stays in Playa de Los Pocillos annually but have never visited this hotel. We were assigned three junior suites: two on the ground floor near the splash pool and one on the first floor (18 steps up) for my elderly dad and son. I would rate this hotel three out of five stars. This review provides an honest account of our experience. Check-in Experience When we arrived at 8 pm, there was only one staff member at the front desk handling check-ins, so we had to wait in line. The lobby was impeccably clean, bright, and welcoming. The staff member was polite but distracted, frequently interrupted by phone calls and colleagues needing assistance. Soledad, his boss, intervened several times and seemed dissatisfied with his performance. At one point, he disappeared into the back office for over 5 minutes, disappointing after a long day of travelling. Overall, the check-in experience was not very welcoming, and we were underwhelmed when we finally reached our rooms. Room Quality The rooms were excellent—extremely spacious and perfect for our family. The beds were comfortable, and daily housekeeper service was available. At check-in, we could opt for less frequent housekeeper service if desired. Free Wi-Fi was available in all rooms. However, the air conditioning was not enormously powerful, and the room could have been cooler. I have experienced better air conditioning in other hotels. The room had two sleeping areas, ideal for giving our older son his space. The main downside was the communal open bathroom area, which offered no privacy for toilet use or showers. I had to ask my son to leave the room while showering since dressing had to happen in the open. While we managed, the lack of privacy in the bathroom would not be suitable for travelling with friends or children's friends. It was an unusual setup I had never encountered in a hotel. Customer Service The animation staff at the hotel were exceptional. They tirelessly provided entertainment from early morning until late evening. Our children thoroughly enjoyed the kid’s club and especially loved the mini disco. Enes, who ran the kid’s club, was fantastic. He went above and beyond to ensure all the children had a wonderful time. We are grateful for his efforts and the enjoyable experience he created for our kids. Sadly, the remaining staff significantly impacted my rating of this resort. The rudest staff I have encountered in all my years of travelling. No staff member stood out for their friendliness or effort to enhance our experience. Many were rude and diminished our experience. The resort's size affected the staff, making guests a low priority. It was unusual and unlike any other experience, I have had. On the third night, at the Nautilus Lounge Bar & Terrace, we enjoyed our eve

Currently staying here and I will start with the really bad stuff. Invisible manager not once seen them and they refused to come and speak to me about issues. The pool bar is overrun, not enough staff, staff generally unhappy, no customer service skills, most of them extremely rude and all speak and treat you like kids, it’s the worst experience I’ve ever had in a hotel. Nowhere to sit and have a drink from a glass in the day, you need to drink beer from beakers, again treated like kids, terrible. Restaurant over run, too small for the amount of people, tables on top of each other, it’s a basic canteen - honestly the worst thing experience ever. I would not recommend anything other than bed and breakfast for this hotel, this means you can stay away from the rude staff in the pool bar. All the drinks are very very cheap and local, they can’t even stretch to a bottle of Arehucas rum on the all inclusive. It’s bargain basement at its best. The grounds are lovely, as is the apartment, well maintained. The cleaner is lovely, very pleasant and helpful and cleaned to great standard. I may have given a better review if I had been able to actually speak to a manger and resolve my complaints but they don’t seem interested. (Probably overworked like the rest of the staff) shame all the other staff don’t have the same skills as the cleaner.

Having stayed previously in a Diamond Resort complex on the Costa Del Sol we were hoping that Club Del Carmen would offer the same standard of accommodation and it did not disappoint. This is a fantastic small complex in a quiet area of Puerto Del Carmen literally across the road from a fantastic sandy beach. It is a short walk along the coast (5-10mins) to the start of the main ***** but there are bars and restaurants closer. The on site Baily Bar does fantastic quality food, well worth staying on site and having dinner here. We stayed in a 2 bedroom villa which has 2 bedrooms and a bathroom downstairs, one bedroom opens onto a terrace with sun loungers. Upstairs there is a living and kitchen area, another shower room with WC, and a balcony with table and chairs. The kitchen has everything you need including a dishwasher, kettle, coffee machine, hib and oven and large fridge freezer. Plenty of equipment to self cater if you want to pans pots cutlery etc. The apartment also has iron and ironing board. Spotlessly clean and well maintained. The on site pool is small but the complex is small and the pool never felt overly busy. The sunbed booking system is great means that there's no mad rush. Never an issue securing beds but the complex is so small most people seemed just to bathe on their patio or balcony.. Also the option to have freshly baked pasty and bread delivered to your room is something we used every day. Overall it's a brilliant complex with a great on site bar and restaurant in a fantastic location. All staff were very helpful and friendly and I wouldn't hesitate to recommend this complex. It was brilliant.

Just returned from a fabulous 11 night holiday. We had a room with a side sea view lovely spacious room, walk in shower (rooms with a bath also available), mini fridge, microwave, safe (extra charge). Spacious terrace with 2 chairs, table and 2 sun loungers. Always loungers around the pool. The usual suspects reserving sun beds before 9.00 despite notices. Entertainment was good and lovely lounge area. Prices for drinks very reasonable 3.50 euros for a large beer (excellent beer). We were half board and the food was delicious plenty of choice and vegetarians well catered for. The staff were very friendly. Stand out was Renata on reception who arranged for our daughter who was staying for part of our holiday to have a room near ours. The hotel is closing in the spring for refurbishment and I hope the staff get some clarity soon on what will be happening to them when it closes as it is causing them some anxiety. It was really nice to see the staff really enjoying their jobs and hope they can return when the hotel reopens. The hotel is in fabulous location just near the beach and at the quiet end of the *****. We are planning to return next October.

Overall enjoyed our stay here. Room clean and spacious but no aircon just a ceiling fan. Ours wasn't working properly so they immediately provided us with an electric fan at no cost. Large bathroom. Pillows were dreadful though bed was comfy enough. Staff very friendly at reception and the pool bar. Breakfast very good. Lovely pool and plenty of sunbeds, just wished they didn't play music at the pool bar all day as would have been much nicer with some peace and quiet. Very steep though mercifully short journey onto the *****, understand taxis are reasonable if you can't walk it.

Fabulous holiday for 8 of us! The family suite was amazing, and all our rooms very beautifully appointed. We had a second floor superior room overlooking the pool. Everyone in our party from 11 years to 72 years old had a great time. There was plenty of variety of food to keep everyone happy although my daughter who is vegetarian struggled some meals. The pools were lovely and once again catered for everyone- the serious swimmers went to the lane pool whilst the rest of us had fun in the other pools. We had a complementary voucher for the spa which was lovely and would definitely encourage us to return in the winter. We all enjoyed the daytime activities but the evening entertainment was very hit and miss, although we all enjoyed the African acrobats. We usually ended up in the piano bar listening to the musicians up there as there is a lovely terrace where you can sit outside. The only negatives we found were the reception staff were not very friendly and very unhelpful when we asked them a question. And the queues at the bars!!!!! Please employ more staff! They are doing their best but sometimes they were run ragged! All in all though a super holiday and we shall definitely be back!