Located in Teguise, Sands Beach Resort is by the ocean, within a 15-minute walk of Playa Los Charcos and Lanzarote Beaches. This beach hotel is 12.3 mi (19.7 km) from Pocillos Beach and 11.9 mi (19.1 km) from Playa de Matagorda.
Dip into one of the 7 outdoor swimming pools or enjoy other recreational amenities including a health club and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite with international cuisine at La Hacienda, one of the hotel's 3 restaurants. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 368 guestrooms, featuring kitchens with refrigerators and stovetops. Flat-screen televisions with satellite programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Conveniences include phones, as well as safes and microwaves.
2024.09.23
Hey just writing this quick review as we have only arrived today after being petrified for weeks wondering what we were walking in to. I just want to reassure everyone who are planning on visiting soon, that our 1 bed apartment is SPOTLESS huge in size and has gorgeous views, the staff have been super friendly ensuring our room was ready for us hours before check in time. I plan to update on our departure x
Located in Arrecife, Hotel Miramar is in the historical district, within a 5-minute walk of Tourist Information Office and El Charco de San Gines. This hotel is 6.8 mi (11 km) from Pocillos Beach and 6.4 mi (10.3 km) from Playa de Matagorda.
Enjoy recreation amenities such as bicycles to rent or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon. Getting to the surf and sand is a breeze with the beach shuttle (surcharge).
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, a 24-hour front desk, and luggage storage.
Make yourself at home in one of the 85 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones and portable fans, and housekeeping is provided daily.
GGuest User2023.11.18
Stayed for two nights whilst on vacation exploring Lanzarote, paying a pretty good price for a last-minute booking. The compact hotel is very well located near the centre of Arrecife, on the coast almost directly opposite the Castillo de San Gabriel. There is no parking available at the hotel, although there is a large public 24hr underground carpark near the Arrecife Gran Hotel about a 10-minute walk away (around 30€ for a day and a half). Check in was quick and friendly, despite a late-night arrival. My room was at the back of the hotel overlooking the back streets of Arrecife. The room was comfortable although the décor was perhaps a little old. Good WIFI, but the room had only one free power socket (as the fridge had been unplugged before I arrived). The bed was fairly comfortable, some noise from the street at night, but nothing too loud. My room didn’t have aircon, which wasn’t an issue in October, but maybe an issue in the summer? Breakfast was on the terrace at the top of the hotel giving really good views; and a good selection to food choose from. Overall, a well located hotel to explore Arrecife and the surrounding area, but given the limited facilities at the hotel and lack of parking maybe better for short stays!
With a stay at Hotel Diamar & Business Center, you'll be centrally located in Arrecife, within a 10-minute drive of Playa de Matagorda and Pocillos Beach. This beach hotel is 7.8 mi (12.6 km) from Puerto del Carmen Beach and 16.1 mi (25.9 km) from Timanfaya National Park.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. This Mediterranean hotel also features complimentary wireless internet access, concierge services, and a communal living room.
Grab a bite to eat at RESTAURANTE BUFFET DIAMAR, a beachfront restaurant where you can enjoy drinks at the bar/lounge, take in the ocean view, and even dine alfresco. You can also stay in and take advantage of the room service. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Arrecife? This hotel has 1292 square feet (120 square meters) of space consisting of a conference center and meeting rooms.
Make yourself at home in one of the 90 individually furnished guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.
MMichaelJohn2023.07.24
this hotel is perfect if you want easy way to get to airport the next day. there is a bus stop 5 min walk away, the buses connect all the island. the staff are efficient and polite. they helped me print my boarding pass at no charge. I didn't try the dinner buffet(half a dozen dishes)but looked good for about 18 euros. there is a big map of arrecife on the wall that you can photo and use to get around the city. we had a sea view room,recommended the view is nice.
Very Good
46 review
4.0/5
Price from
NZD 129
per night
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When you stay at Nautilus Lanzarote in Tías, you'll be near the airport, within a 15-minute walk of Playa de Matagorda and Pocillos Beach. This family-friendly aparthotel is 4.1 mi (6.7 km) from Puerto del Carmen Beach and 14.1 mi (22.8 km) from Timanfaya National Park.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This aparthotel also features complimentary wireless internet access and concierge services.
Grab a bite from the snack bar/deli serving guests of Nautilus Lanzarote. Buffet breakfasts are available daily from 9 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 69 individually decorated guestrooms, featuring kitchens with refrigerators and microwaves. Your Select Comfort bed comes with Egyptian cotton sheets. Rooms have private furnished balconies or patios. 32-inch plasma televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected.
Located in Tías, Aequora Lanzarote Suites is by the ocean, within a 10-minute drive of Gran Casino de Lanzarote and Lanzarote Golf Resort. This 4-star hotel is 18.3 mi (29.5 km) from Marina Rubicon and 0.4 mi (0.6 km) from Pocillos Beach.
Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a nightclub, and a waterslide. This hotel also features complimentary wireless Internet access, concierge services, and an arcade/game room.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite with Mediterranean cuisine at Poseidon, one of the hotel's 3 restaurants. Wind down with a drink at one of the 2 bars/lounges or 3 poolside bars.
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Free self parking is available onsite.
Make yourself at home in one of the 398 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
2024.10.26
I stayed nine nights at SENTIDO Æquora Lanzarote Suites with my husband, our three children (ages 16, 14, and 8), my sister's family (including her children, ages 2 and 1), and our dad. We usually opt for all-inclusive stays in Playa de Los Pocillos annually but have never visited this hotel. We were assigned three junior suites: two on the ground floor near the splash pool and one on the first floor (18 steps up) for my elderly dad and son. I would rate this hotel three out of five stars. This review provides an honest account of our experience. Check-in Experience When we arrived at 8 pm, there was only one staff member at the front desk handling check-ins, so we had to wait in line. The lobby was impeccably clean, bright, and welcoming. The staff member was polite but distracted, frequently interrupted by phone calls and colleagues needing assistance. Soledad, his boss, intervened several times and seemed dissatisfied with his performance. At one point, he disappeared into the back office for over 5 minutes, disappointing after a long day of travelling. Overall, the check-in experience was not very welcoming, and we were underwhelmed when we finally reached our rooms. Room Quality The rooms were excellent—extremely spacious and perfect for our family. The beds were comfortable, and daily housekeeper service was available. At check-in, we could opt for less frequent housekeeper service if desired. Free Wi-Fi was available in all rooms. However, the air conditioning was not enormously powerful, and the room could have been cooler. I have experienced better air conditioning in other hotels. The room had two sleeping areas, ideal for giving our older son his space. The main downside was the communal open bathroom area, which offered no privacy for toilet use or showers. I had to ask my son to leave the room while showering since dressing had to happen in the open. While we managed, the lack of privacy in the bathroom would not be suitable for travelling with friends or children's friends. It was an unusual setup I had never encountered in a hotel. Customer Service The animation staff at the hotel were exceptional. They tirelessly provided entertainment from early morning until late evening. Our children thoroughly enjoyed the kid’s club and especially loved the mini disco. Enes, who ran the kid’s club, was fantastic. He went above and beyond to ensure all the children had a wonderful time. We are grateful for his efforts and the enjoyable experience he created for our kids. Sadly, the remaining staff significantly impacted my rating of this resort. The rudest staff I have encountered in all my years of travelling. No staff member stood out for their friendliness or effort to enhance our experience. Many were rude and diminished our experience. The resort's size affected the staff, making guests a low priority. It was unusual and unlike any other experience, I have had. On the third night, at the Nautilus Lounge Bar & Terrace, we enjoyed our eve
When you stay at Hotel Floresta in Tías, you'll be on the boardwalk/promenade, within a 5-minute walk of Pocillos Beach and Playa de Matagorda. This eco-certified aparthotel is 18 mi (29 km) from Marina Rubicon and 2 mi (3.2 km) from Puerto del Carmen Beach.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including an outdoor tennis court and bicycles to rent. This aparthotel also features complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.
All-inclusive rates are available at this aparthotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You can enjoy a meal at the restaurant serving the guests of Hotel Floresta, or stop in at the snack bar/deli. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 242 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Rooms have private furnished balconies or patios. Flat-screen televisions are provided for your entertainment. Conveniences include phones, as well as desks and separate sitting areas.
2024.10.23
Currently staying here and I will start with the really bad stuff. Invisible manager not once seen them and they refused to come and speak to me about issues. The pool bar is overrun, not enough staff, staff generally unhappy, no customer service skills, most of them extremely rude and all speak and treat you like kids, it’s the worst experience I’ve ever had in a hotel. Nowhere to sit and have a drink from a glass in the day, you need to drink beer from beakers, again treated like kids, terrible. Restaurant over run, too small for the amount of people, tables on top of each other, it’s a basic canteen - honestly the worst thing experience ever. I would not recommend anything other than bed and breakfast for this hotel, this means you can stay away from the rude staff in the pool bar. All the drinks are very very cheap and local, they can’t even stretch to a bottle of Arehucas rum on the all inclusive. It’s bargain basement at its best. The grounds are lovely, as is the apartment, well maintained. The cleaner is lovely, very pleasant and helpful and cleaned to great standard. I may have given a better review if I had been able to actually speak to a manger and resolve my complaints but they don’t seem interested. (Probably overworked like the rest of the staff) shame all the other staff don’t have the same skills as the cleaner.
When you stay at Hotel Riu Paraiso Lanzarote - All Inclusive in Tías, you'll be by the ocean, a 1-minute drive from Pocillos Beach and 7 minutes from Playa de Matagorda. This all-inclusive property is 19.5 mi (31.4 km) from Playa Blanca and 17.3 mi (27.9 km) from Marina Rubicon.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a nightclub, and outdoor tennis courts. This property also features complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite at Los Pocillos, one of the property's 3 restaurants. Need to unwind? Take a break with a tasty beverage at one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 598 air-conditioned guestrooms. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers.
2024.11.03
First time staying in a Riu and was very impressed. Staff all really good and have never seen a hotel cleaned so much. The rooms were very clean and all the communal areas were spotless and cleaned throughout the day, we even saw the banisters on the stairs being cleaned in the evening. Our room location was not the greatest (109 and 111) as it was on the main walkway for people returning to their rooms in the evening and so had quite a lot of noise from passers by, I would imagine other locations in the hotel were excellent though. The resort is small and quiet with a short walk to Puerto Del Carmen if you like that sort of thing, but far enough away to feel completely separate. Very close to the airport too so a short transfer and you can watch the planes come in to land too on some days. We will definitely return (but not to those rooms).
When you stay at Club Del Carmen in Tías, you'll be near the bay, a 1-minute drive from Pocillos Beach and 8 minutes from Playa de Matagorda. This beach hotel is 19.3 mi (31.1 km) from Playa Blanca and 17.1 mi (27.5 km) from Marina Rubicon.
Be sure to enjoy recreational amenities, including an outdoor pool, a spa tub, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.
You can enjoy a meal at Baily Bar serving the guests of Club Del Carmen, or stop in at the snack bar/deli. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is available for a surcharge.
Make yourself at home in one of the 66 air-conditioned rooms featuring kitchens with refrigerators and ovens. Rooms have private furnished balconies or patios. 28-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and microwaves.
2024.10.21
Having stayed previously in a Diamond Resort complex on the Costa Del Sol we were hoping that Club Del Carmen would offer the same standard of accommodation and it did not disappoint. This is a fantastic small complex in a quiet area of Puerto Del Carmen literally across the road from a fantastic sandy beach. It is a short walk along the coast (5-10mins) to the start of the main ***** but there are bars and restaurants closer. The on site Baily Bar does fantastic quality food, well worth staying on site and having dinner here. We stayed in a 2 bedroom villa which has 2 bedrooms and a bathroom downstairs, one bedroom opens onto a terrace with sun loungers. Upstairs there is a living and kitchen area, another shower room with WC, and a balcony with table and chairs. The kitchen has everything you need including a dishwasher, kettle, coffee machine, hib and oven and large fridge freezer. Plenty of equipment to self cater if you want to pans pots cutlery etc. The apartment also has iron and ironing board. Spotlessly clean and well maintained. The on site pool is small but the complex is small and the pool never felt overly busy. The sunbed booking system is great means that there's no mad rush. Never an issue securing beds but the complex is so small most people seemed just to bathe on their patio or balcony.. Also the option to have freshly baked pasty and bread delivered to your room is something we used every day. Overall it's a brilliant complex with a great on site bar and restaurant in a fantastic location. All staff were very helpful and friendly and I wouldn't hesitate to recommend this complex. It was brilliant.
At Apartamentos Panorama Adults Only, exceptional service and top-notch amenities create a memorable experience for guests. Remain linked during your visit by utilizing the complimentary internet access available. Each morning at Apartamentos Panorama Adults Only, a scrumptious, homemade breakfast kick-starts the day. During your visit, indulge in a range of delightful culinary choices at apartment to enhance your experience.Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour.During your stay at apartment, an array of engaging activities and amenities guarantees a delightful experience. During your stay, the apartment provides direct access to a beach, ensuring you remain near the sea throughout your visit.Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by apartment and making use of their well-equipped exercise amenities.
2024.09.25
Overall enjoyed our stay here. Room clean and spacious but no aircon just a ceiling fan. Ours wasn't working properly so they immediately provided us with an electric fan at no cost. Large bathroom. Pillows were dreadful though bed was comfy enough. Staff very friendly at reception and the pool bar. Breakfast very good. Lovely pool and plenty of sunbeds, just wished they didn't play music at the pool bar all day as would have been much nicer with some peace and quiet. Very steep though mercifully short journey onto the *****, understand taxis are reasonable if you can't walk it.
Located in Yaiza, Secrets Lanzarote Resort & Spa – Adults only (+18) is on the boardwalk/promenade, within a 10-minute drive of Fariones Sports Center and Timanfaya Sub. This luxury hotel is 5.8 mi (9.3 km) from Pocillos Beach and 16 mi (25.8 km) from Playa Blanca.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, an outdoor tennis court, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at World Café, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Yaiza? This hotel has 23003 square feet (2137 square meters) of space consisting of a conference center and 5 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 335 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
2024.10.27
My partner and I just spent a wonderful 7-night stay at Secrets Lanzarote Resort & Spa, and it was truly unforgettable. From the moment we arrived, the staff made us feel welcome and went above and beyond to ensure our stay was perfect. The resort itself is stunning, with beautifully maintained grounds and breathtaking views of the ocean. Our room was spacious and comfortable, with a lovely balcony where we could enjoy the sunset every evening. The bed was super cozy, and we appreciated the luxurious bathroom amenities. Housekeeping did an amazing job keeping everything spotless throughout our stay. We made the most of the resort's amenities, spending many relaxing hours by the pool and pampering ourselves in the spa. The spa treatments were fantastic – we especially enjoyed the couples massage. The variety of pools meant we always found a quiet spot to unwind. Dining was a real highlight, with several restaurants to choose from, offering both local and international dishes. Each meal was delicious, and the service was always attentive. We also loved sipping cocktails at the bar with live music in the evenings. Overall, it was a perfect romantic getaway, and we can't wait to come back. If you're looking for a place to unwind in luxury and enjoy a bit of paradise, Secrets Lanzarote is definitely the place to go!
Very Good
42 review
4.2/5
Price from
NZD 449
per night
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Latest Reviews for Isla de Lanzarote hotels
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Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.5/5
Excellent
We had a really lovely week at this hotel and it surpassed our expectations. It was a really beautifully designed hotel designed in the local style apparently and although it is big it still faint intimate and there was a lot of quiet space. We asked for a peaceful room and would certainly ask again for room 2143 which had a great balcony and sea view and a big room with lots of good storage space. The bathroom and room were immaculate although the bathroom was a little dated but renovations are taking place soon. Plenty of good quality sun beds, umbrellas and an adult as well as a mixed pool. Great programme during the day ie yoga, pilates and aqua aerobics and good quality animation at night. We used the spa most days as you have access to sauna and ice bath. We went half board as we like to go out for one meal a day and on your doorstep lots of lovely little restaurants and bars or a really nice 20-30 min walk into Puerto del Carmen which had some amazing restaurants. The food in the hotel was excellent and plenty of choice for every pallate. We don't usually go back to hotels or places but we are certainly considering a return for late sun Sept/Oct 25 as it was so good and Lanzarote is a lovely Island to explore.
GGuest UserWe had a nice clean appartement which was very spacious. The bed is really good, very soft and we slept like babies. Bathroom was nothing special but clean which is the most important thing. Breakfast is a bit on the expensive side. (8,- for 2 small orange juice). The staff was friendly. We would’ve liked to stay longer but unfortunately it was fully booked. The only downside was the 100,- borg that has to be payed with creditcard as we didn’t have one but we got the appartement anyway. I recommended this place to others if they’re looking to relaxed without the screams from tourists.
If you read this as a tourist please keep this beautiful island clean and show your respect. (We walked around with an empty bag picking up trash along the road)
Fantastic hotel. staff are exceptional. Everything about it is wonderful. The staff are kind and professional. The food is amazing. Our room was very comfortable with amazing views. It has a fabulous restaurant with a fantastic selection of food. The pool area is so calming and peaceful. The one negative is the pool beds. They are not very comfortable. They are not old in fact quite modern but there is a metal bar across the back that really hurts your back. They need soft mattresses on them. We had a wonderful holiday at this gorgeous hotel and plan to return early next year.
LLouis ConnorExtremely welcoming staff and clean reception area, every member of staff took the time to greet us and smile! The decor is well considered and provides a luxury feel. We were offered a complimentary coffee whilst we waited for our room to be ready. The room has everything you need and we had a lovely view of the Arrecife coast. The beds were comfortable as were the other amenities with bonus points for a great bathroom and powerful shower! Towards the evening we spent time on the top floor in the hotels 'Solarium' which featured a hot tub and more glorious views of the Arrecife coast. We would not hesitate to book again as we found our stay to represent excellent value!
These apartments deserve more than 2 star. On arrival 20.30hrs Mavis the receptionist was brilliant booking us in taking us to show the various exit entry gates and then on to our apartment. Apartments are basic but everything you need is there and they are large, cleaned every other day and bedding changed twice weekly. Very large swimming pool and a very good priced bar / restaurant we had breakfast their every day. All the staff were very good and helpfull. The management here deserve a mention it is obvious that they want you to have a good holiday and they are going to help you by not overcharging and working as a family. If I were to pick fault it would be unfare as they would be minor. It's a very well done from me.
I emailed the hotel before arrival requesting a certain type of room and on arrival this was allocated to my husband and myself. Check in was swift and a drink was offered along with a cold meal being delivered to our room which we declined as it was 10.30pm. The suite was clean and kept to a high standard during our stay. Plenty of room in the wardrobes, drawers and other storage areas. All the staff we encountered were friendly, helpful, polite and efficient, a credit to H10. The hotel is ideally located in Playa Blanca, within five minutes of a lovely beach and a further walk takes you to the marina in one direction and the port in another where you can catch a ferry to Fuerteventura. Twice a week there is an artisan's market at the marina where a wide variety of products are available. We only spent two afternoons by the pool as we prefer the beach but the sunbeds were comfortable although some of the umbrellas were broken. We stayed all inclusive, the wine was good and it is worth while working your way through the cocktails as they are delicious!! There was a good variety of food available for every palate and service was efficient and always with a smile. However, during our stay, both my husband and I were ill with food poisoning and when we reported the incident to reception were told it was ” bacteria in the air”. I don't think so and reading other reviews I see that food poisoning has been mentioned several times. It is because of this I can only give the White Suites three stars. We have stayed in the hotel previously as it is adults only and enjoyed our time there which is why we booked the White Suites again but would hesitate to go again. The hotel needs to investigate its hygiene standards to see what is causing the food contamination.
GGuest UserI was made feel very welcome when I arrived at Pension Magec. The hospitality I received from the management and other guests was amazing. Its a very friendly place. The property is very clean and my room was cleaned everyday. The management are extremely helpful. The management will go out of their way ensure that guests needs are met all times. Carla is lovely as are everyone else works there including Sandi the manager The view from the top veranda is stunning. The guests can sit and have a drink and chat together on the veranda. As a solo traveller you would never be lonely and its very safe. Everyone talks to each other when up on the veranda. You are made feel welcome by both management and other guests at all times. There is always someone to talk to. I felt we were like a big happy family. There is free tea and coffee at the property. I would highly recommend Pension Magec as its very central. Kind regards Anna from Ireland
Fabulous holiday for 8 of us! The family suite was amazing, and all our rooms very beautifully appointed. We had a second floor superior room overlooking the pool. Everyone in our party from 11 years to 72 years old had a great time. There was plenty of variety of food to keep everyone happy although my daughter who is vegetarian struggled some meals. The pools were lovely and once again catered for everyone- the serious swimmers went to the lane pool whilst the rest of us had fun in the other pools. We had a complementary voucher for the spa which was lovely and would definitely encourage us to return in the winter. We all enjoyed the daytime activities but the evening entertainment was very hit and miss, although we all enjoyed the African acrobats. We usually ended up in the piano bar listening to the musicians up there as there is a lovely terrace where you can sit outside. The only negatives we found were the reception staff were not very friendly and very unhelpful when we asked them a question. And the queues at the bars!!!!! Please employ more staff! They are doing their best but sometimes they were run ragged! All in all though a super holiday and we shall definitely be back!
This hotel is amazing! Just finished our holiday here & we have had a brilliant time! The hotel is very clean, swimming pools are amazing, food is fantastic with a huge variety. We went all inclusive and it was well worth. Do not listen to the bad reviews on this hotel! The only negative is that the tea and coffee in the rooms is not refilled everyday & the bathroom bin was not always emptied. Only small things. The staff are so lovely and work so very hard. Alex on the entertainment was fantastic and so enthusiastic and Sebitas on the waiting staff was so lovely and worked so very hard. If you are looking for a busier area this is not the place, however WE LOVED IT & will be back!!!!
WWojciechVery big rooms, amazing staff, the manager was very helpful, open and friendly. The property close to the beach. The area is perfectly clean and quiet. You can walk at evening without worrying. We felt safe walking at evening. The bus stop 2 steps away. Easy commuting and also the car rental is cheap. You can walk to the airport along the beach and just enjoy. Highly recommended!
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