Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Reviews
Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
Punta Sam Manzana 002, Isla Mujeres, Quintana Roo, MexicoView Hotel Details
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Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Guest Reviews
4.5/5
Great
9 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location5.0
Amenities3.0
Service5.0
Cleanliness5.0
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All reviews(9)
Positive reviews(9)
Guest User
Junior Suite with Ocean View
Stayed in Jan 2024
Couples
1 review
4.5/5
Great
Posted on Jan 25, 2024
Service was great. Our ocean view room was lovely. The room itself was clean but definitely could tell wear and tear in spots but that wasn’t a bother to us. Food was less than to be desired. Every meal left me wanting more so that was disappointing.
The beach front was great as well as all the pools and lazy river. We had some issues in our group with charges to rooms that shouldn’t have been there. They all eventually got sorted out but it took a lot of work to make things right.
I don’t think I would recommend this resort to family and friends. I would look for a different resort but the island itself was good.
Noof
Junior Suite
Stayed in Oct 2023
Travel with friends
443 review
4.7/5
Amazing
Posted on Jan 1, 2024
We enjoyed our stay at the resort, the rooms were nice however there was some dust in the room. There are many restaurants to choose from and the food was good. The shows were fine. I’ll come back again.