Rocamar Hotel Isla Mujeres

Was an easy walk from the port to the hotel. They had a pool but I didn’t get in it. My room was just as described online with a hammock outside the balcony and the water with the sunrise in the morning was amazing. Only thing I would mention is the bathroom door is see through so there is no real privacy in the shower or toilet, also the door didn’t lock. There was a fridge and ac unit. Overall a nice place to stay.

We really enjoyed our 3 nights stay. The check in process was quick within 5-10 mins and we were given the quiet room type as requested when we booked which is great. Room is big and clean with amazing ocean view and come with your own private balcony and hammock. Shower water pressure and temperature were on point too. We were worried about the Wi-Fi due to the numerous complaints seen online but surprisingly it was great throughout our stay at the highest floor! Fresh drinking water located the lobby with hot drinks making facility and they also provide microwave which is a bonus. Location is very strategic as well, just get off the ferry pier then walk straight up the road and within 2 mins you will find Rocamar. Supermarket (Super Aki) is nearby too, within 1-2 mins walk only. So as the restaurants, laundry services and souvenir shops which were less than 5 mins walk. We would highly recommend this hotel. Con: They can improve on washing the towels, though cleaned but still stained.

Great value. Beautiful views, comfortable. Staff very attentive and friendly. Rm was clean. Saw a bad review by mark s. From Chicago. We were there at the same time. He told me to write a bad review so others don’t want to stay here. Dirty man. Told me we need to keep this place a secret!

Unattended grounds. Pool Green with Algae. No umbrellas. They did buy some at our request. But why did we have to ask? A storm came through. They failed to take the umbrellas down. My wife did. Overflowing garbage. Lying about their names. Lazy....... just lazy. This is difficult because I like this place. But the current lazy generation is here now. I've had to make some calls and drop some names to get things cleaned up here. And it's done now. But why? Do your jobs. So, beds are good, pillows are good. Location good. Some staff, not so good. No visible chanels on tv. All static. Some AC's work. So check before excepting room. Been stayng here for over 10 years. This was quite a surprise to see the lack of enthusiasm and pride. Totally a US model.

We have stayed here twice and look forward to many more trips!

It was a nice room at first glance. Pro: comfortable bed, close to the ferry port (3 min walk), feels safe, beautiful view on the water. Con: The floor remained wet after a shower in the bathroom and would stay around the entrance area as well…. Lots of humidity in the room. Needs to be upgraded and re painted etc.

Great location, clean property. Didn’t spend a whole lot of time at the property but it has everything within walking distance.

Great stay n clean rooms.