Popular Isla Mujeres 4-star Hotels

This location is extraordinary and unique, but it could be improved by updating the facilities, enhancing staff service, and offering better food and drink options. Please take note of the following feedback: The rooms are basic and appear to have not been renovated for quite some time. Limited food options are perhaps the hotel's biggest area for improvement. Only one restaurant offers higher-quality alternatives, and the buffet selection is minimal. The hotel staff provides functional, but not excellent, client service. The drinks are of low quality, and there is very little variety.

Ixchel Beach Hotel is centrally located in Isla Mujeres, a 4-minute walk from North Beach and 6 minutes by foot from Parador Fotográfico. This beach hotel is 1.2 mi (1.9 km) from Garrafon Natural Reef Park and 4.9 mi (7.9 km) from Punta Sur.Spend the day on the private beach or dip into one of the 2 outdoor swimming pools. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance.Grab a bite to eat at Kalak, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Local cuisine breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.Make yourself at home in one of the 111 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.

Located in Isla Mujeres, Hotel Beló Isla Mujeres - All Inclusive is a 5-minute drive from Punta Sur and 7 minutes from Isla Mujeres Ferry Terminal. This all-inclusive hotel is 4 mi (6.4 km) from North Beach and 10.8 mi (17.3 km) from Playa Mujeres Golf Club.Dip into one of the 2 outdoor swimming pools or 3 spa tubs and enjoy other recreational amenities, which include a health club. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges.Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.Make yourself at home in one of the 65 air-conditioned rooms featuring minibars and espresso makers. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.

Pros: Wiliam and Arturo were amazing!!! They were attentive and understood our order every time. They made every meal easy and we were super appreciative. Wiliam even made a special romantic night requested by my partner. It was beachside and beautiful! They played the music we requested and we both felt so special. Cons: the breakfast staff needs some work. They really didn’t understand what we wanted most of the time. They would ask me the same question multiple times and even when I clarified, they still brought it out incorrectly. Often times I’d have to ask for the same thing multiple times (like leche) and each time they acted like it was the first time I had asked. We were let down when one of the restaurants was unavailable, closed, or reserved for a party more than half of our 9 night stay. There was a storm and we were happy to have the restaurant in house so we didn’t have to go out only to find out they had closed both restaurants 30 minutes before we came down. They gave us a letter that the ferry was stopping at 4pm, but no notification that the restaurants were closing at 7pm. When we asked the front desk they said we were notified in the letter. We were not. The letter did not mention the closure. The front desk told us the only thing close for delivery was pizza. We had to go out into town and find a place open. We found one. An inconvenience none the less when you’re paying to eat on site.

With a stay at Hotel Secreto in Isla Mujeres (Centro - Supmza 001), you'll be a 4-minute walk from North Beach and 10 minutes by foot from Isla Mujeres Ferry Terminal. This beach hotel is 9 mi (14.4 km) from Ultramar Ferry Puerto Juárez and 18.8 mi (30.2 km) from La Isla Shopping Mall.Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and concierge services.Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.Make yourself at home in one of the 12 individually furnished guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

If you are wanting to have a destination wedding, I highly recommend Casa de los Suenos on Isla Mujeres in Mexico. My wife and I started planning about a year in advance and were coordinating with the hotel manager/Chris, who is also the wedding coordinator and Robert his assistant. We did not know what to expect when we got there for the wedding with 65 friends and family members, but our expectations exceeded 100 times over. The bar tenders and wait staff worked tirelessly throughout the whole evening to make sure everyone was happy and accommodated. From food to flowers to cake to seating to pictures and the timing of all of the day’s events, (It was Amazing!) We stayed in the Presidential Suite and had the other 12 rooms booked out as well for 5 days. The restaurant/ bar down on the beach “Kin Ha” has 3 pools, GREAT food and service, and allows you to be in a self-contained environment with your group. We can’t say enough good things about Chris. His knowledge, connections and attention to detail made for the perfect wedding for my wife and I.

Willy, Luis and Angel were amazing throughout the entire trip. We had so much fun with them and they helped us have lots of fun whether it was by the pool or by the beach. The white party we went to was so much fun, my group enjoyed themselves a lot ! The buffet food was good, the staff were very wholesome and very welcoming, that was our go to spot for food throughout our entire time here. The restaurants they have were mediocre and disappointing to say the least. The servers were not as welcoming and friendly as our friends over by the buffet. My girlfriend was feeling under the weather on our last day and we had to wait around 50 mins to be served our food which was burnt to a crisp. We just got up and went back to the buffet lol. Other than that all of the vendors at the resort were very respectful and didn’t put any pressure on us to give us their business, and understood when we said no. We stayed for 5 days and we had lots of fun! Just wish we could enjoy the food as that is a pretty important part of any trip, but hey you can’t have it all !

With a stay at Lotus Beach Hotel - Adults Only in Isla Mujeres (Centro - Supmza 001), you'll be steps from North Beach and 12 minutes by foot from Isla Mujeres Ferry Terminal. This beach hotel is 9.1 mi (14.6 km) from Ultramar Ferry Puerto Juárez and 18.9 mi (30.4 km) from La Isla Shopping Mall.Don't miss out on recreational opportunities including an outdoor pool and bicycles to rent. This hotel also features complimentary wireless internet access and concierge services.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge.Featured amenities include luggage storage and a safe deposit box at the front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Make yourself at home in one of the 6 guestrooms featuring espresso makers and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

I normally do a heavy homework before we pick a place but it was honestly very hard to find anything about Cuxos so I hope others considering this property can benefit from our experience as the place definitely has some big pluses but also some serious negatives. One thing I would get out of the way is that I would not call it a hotel but more of a condo rental that has room service, while the actual ”lobby” is the bar at Chichis & Charlies Restaurant right in front of it (they own also another property here adjacent to Cuxos Hotel, directly behind the restaurant and it's called Chichi's 'n Charlies - you can find their separate TripAdvisor profile here, I think a lot of people confuse the 3 properties a lot...). If I still got your attention then look into details below. Location: this is the biggest seller of Cuxos, it's the only property (next to Chichi's ”old building next to it”) that is an absolute beachfront on Playa Norte. There are some properties next door but they have restaurants and pools in front of them while Cuxos is right there on the beach, you walk out of the room and you are on the sand enjoying the ocean. We took the car ferry so the distance from the terminal is longer than from regular ferry but the latter is definitely a walking distance - you simply follow the main road towards Playa Norte and when it ends at the roundabout by the Playa Centro you just continue on the sandy small narrower road (we were the one of only 2 cars there driving, everyone else was on a golf cart) that leads you all the way to the Chichis And Charlies where your ”check in desk” is located. You can cross also to the rooms through the Nautibeach Condos parking lot - sadly though you are not allowed to park a car there... so keep that in mind. From here everything is walking distance, in our 4 nights stay we moved the car once only when we took a drive to the south of Isla Mujeres (visiting Punta Sur is a must!) so at the end of the day the lack of parking lot wasn't that terrible but then again we visited in COVID November 2020 so much fewer people on the island... Grounds/Building: there are 3 structures; the restaurant, the ”old” building of Chichi's 'n Charlies separate property (make sure you book the one you actually want) and then the on of Cuxos Hotel - it appeared from many older pictures that Cuxos was the most recent addition and it may be just couple years old, although the elements do wear everything down pretty fast so you can't really tell it from the outside really. While the old building has the restaurant directly in front of it, the Cuxos has the Beach Club where your free daily beach chairs are located - pretty convenient (see my separate review on the restaurant and the beach club). The parking for the car was the ”side” road that leads to the beach, it's narrow but that's all there is in the area so keep that in mind when hesitating between the car and golf cart for Isla Mujeres. Room: the rooms are very modern and u

Would recommend.