Best Hotels near Playa Centro, Isla Mujeres

An amazing experience . I was so skeptical from all these reviews but have nothing but great things to say about this place. It is a hostel and for a hostel it’s stunning , the location is great too. We stayed in the “ mini” room and it was great and quiet. The reviews say “ it’s so loud “ but it’s not even and I’m a light sleeper . I think the only way it’s “ so loud “ is if you stay on the teepee on the sand. I wouldn’t book them, they’re more $$, they’re behind the speaker and in sand . But the rooms or dorms are sweet, cleaners come every day, all facilities are great, security is always present and staff are lovely. I’m usually picky so I was so screwed after all these bad reviews but honestly can’t imagine why people are saying anything like that unless they expected a hotel or stayed in the teepee. The grounds are so beautiful and such a good location. ! It’s not a party hostel at all, if anything it’s too chill , there’s 2 nights they do a party but I never seen anything too large. Sleeping was fine with earplugs. Great hostel !

This was our 6th trip to Isla but our first to Izla Hotel and I would be honored to return. We booked a Superior Ocean View room with a tub on the balcony. We never used the tub. Room was perfect air conditioning worked very well. They supplied shampoo, conditioner, lotion, coffee and started with 2 bottled waters which increased with our stay as with pod style coffee grinds. The bed was super comfortable as were the linens. It was cleaned perfectly every day. Check in was smooth thanks to Daniel who reviewed all the documents in detail and answered all questions. Breakfast buffet was included with our room and was phenomenal every single day. From a table full of baked goods to fresh fruit, salads, deli meats and cheeses, cottage cheese oat milk oatmeal, yogurt, seeds, dried fruits, honey and other sauces, whole fruit for grab and go, hot dishes including pancakes, French toast, bacon, sausage, an additional meat dish and chilaquiles, also an egg station for however you like them. Orange juice and green juice and coffee were endless! Thank- you Josefina and Eduardo you and the crew treated us so well. Chef Lorena was present and greeted the tables from sun up to sun down. Pool chairs and beach chairs were plenty just ask for an umbrella as needed. We ate lunch beach side when at the resort the food is great! We did rent a cabana one day it costs $50 a day and your food and drink goes towards that total so it was included as we had drinks and cocktails throughout the day. Thank- you Claudia and Jimmy for looking after us on the beach and around the pool. Our dinners at Izla Café and Numa was so easy and good and the desserts were very tasty! On occasion we ate off site and sometimes we would go into Izla Café in the evenings for dessert only! Very relaxing quite hotel. We fully enjoyed our stay and will return. Thank- you to the wonderful staff Melissa and Brent.

My experience at Atelier was nothing short of amazing. I visited the resort for my 30th birthday which was also my first solo trip. Every single person I encountered treated me with care and received me with love. I felt so special, literally like a Princess! I would love to come back and visit another time with friends and family. Here are some highlights worth mentioning: - I ate at Alba, Mercado 19, María Dolores, Takeshi, Limon y Sal, Bikini Azul, and La Consentida during my stay and all of them were good! Now for me, some were better than others depending on the type of food you like, but still, every single thing I ate was delicious. No hit or miss, the food was amazing, and at no point did I fall ill from food consumption. - Carmelo was my server at Maria Dolores for my birthday dinner and he and the entire staff treated me like royalty. I was alone at the restaurant for most of my reservation so they were all very attentive to me. The attention to detail in the food and the presentation made this a fine dining experience like no other. Everything was very well thought out and explained beautifully, like a story. Although the food at the restaurant is not included in the price of the resort, it’s very reasonably priced and worth it. - Joshua, Freddy, Adriana, and the pianist at the Azucar Bar & Lounge treated me like family for my entire stay. Every night I would visit them they would be so happy to see me and wanted to celebrate my birthday with me. Joshua is such a talented mixologist, every drink he made was made with love. I attended one of the cocktail classes hosted on Sunday evenings and although I learned some cool drinks, I wish we were able to be more hands-on and actually replicate making the drink instead of just watching him. - On the night of my birthday room service delivered a small plate of cheese and bread along with a champagne bottle, I really enjoyed that surprise! Random things to note that could matter to some people and are worth mentioning: - The walls in the rooms are pretty thin and you can hear everything going on around you, whether in the rooms surrounding yours or outside in the hallway. There’s ambient music playing 24/7 which is nice during the day but I think they should turn it down at night so guests can rest. - The app they suggest using for the resort is a bit glitchy and not fully functional. They encourage you to make dinner reservations using the iPads around the property because you can’t make reservations via the app which I find to be counterintuitive. You’re not able to see the reservations you set up in the app so if you forget what time you booked, you have to find an iPad to double-check. Also, the map of the resort on the app is very hard to use and understand. - I feel like this is a given at any beach resort but if you’re looking to get a cabana by the pool or hut on the beach, I suggest you get there early. On my last day, I went to the beach at 7:30 and already all of the cabanas a

I booked a sea view suite for about $250 a night, and stayed for a week. Because of the US epidemic, there were less than ten guests in the resort, so it was empty, and a restaurant was opened. There is a supermarket in the hotel, open from Monday to Saturday, you can buy some necessities. It is because the hotel’s own restaurant is very poor, so it is necessary to rent a car to go outside the restaurant to buy and eat back to the hotel, the hotel comes with a car rental service, car rental 46 dollars a day insurance. The restaurant outside the hotel is very cheap to eat. Basically, it costs US$100 to buy enough food for 3 days and bring it back to the hotel. Talk about the advantages. Very quiet, sea view suites have everything, microwave, stove, refrigerator, tableware, washing machine, very suitable for family living. The bed is very large and very comfortable, really comfortable! Also, the hotel is very clean. The location of the hotel is not in the 7th district, so the price is very economical.

Let me get the bad out of the way which is only that they did not answer the phone. Also the escalator and elevator going up did not work. This was frustrating as I was trying to coordinate transportation to get there and carrying my bags upstairs was exhausting. Now the good which is so much! The place is super clean and very well designed. The whole capsule idea is genius! It feels like I’m going into a bunk on a spaceship. For how small it is there was plenty of room to feel comfortable. There’s a TV a hook, and even a pull out table! The bathrooms and showers were very clean. I love how quiet it was. I had a wild time in Cancun and I wanted this to respite before my flight. It stays 62 degrees which is cold for me but they graciously offer blankets. Breakfast is included. I don’t eat breakfast so they made me a plate to go. I thought that was super nice. I wish there were more of these around the world. Awesome experience!

Keep in mind - you come here for the beach! However, as frequent travelors of the caribbean we were so pleasently surprised with the service - especially want to give a huge shout out to Cirilo in the bar, Eduardo and Luis are amazing bartenders, Nubar and Jose Sierra in the front. anything we ever needed, they were there. The cevicheria and their staff are incredible as well! the servers are awesome. The food was really good. Just got to find qhat you like. I would stay here again 💯

The best location on Isla Mujeres. It is also a relatively large hotel on the island. The front desk service is very good. The room has been upgraded. It has a large space and a suite with a front view of the sea. The hotel's exclusive beach is across the road but very close. The texture is fine and white, and the waves are not big. It is very suitable for swimming and the experience is great!

Bait and switch masters. Given the fact that this is a very popular resort, management obviously feels entitled to provide the service they deem minimally sufficient in order to maximize profits. My wife and I unknowingly made reservations for a takeover four day weekend. The group doing the takeover had their own events either away from the resort or in specific areas of the resort with no access available to the other guests. I had no issue with that fact given that they paid extra for their events. The fact that the group had over 80% of the rooms reserved resulted in the events organized for the rest of the guests, having next to no attendance, the club was dead every night we were there. The takeover group was very friendly and we had no issues with them. We didn’t see them very much. I requested a transfer to another one of their resorts but Adrian Guevara, supervisor on duty for Premier member services, was unwilling to transfer us unless I paid current prices for those resorts. I made my reservation for temptation ten months ago and even then, the rooms were far from inexpensive. I was not willing to pay more to be transferred. Mr Guevara was rude and the furthest thing from service oriented. Though the entertainment staff tried to improve the atmosphere, the playmakers were for the most part, the only ones on the dance floor every night we were there. Overall, a very unpleasant experience.