Islamabad Serena Hotel Reviews

Beautiful architecture and classic interior. True picture of the rich heritage of Pakistan. Best hotel in Pakistan.

The Hotel is Majestic, the traditional ambience and the design was very welcoming. Our room was clean and comfy with complimentary drinks like soft drinks. The breakfast buffet had a nice selection of local dishes. Overall, we were glad to have booked Serena Hotel for our first time in Islamabad.

Very good!

There is no doubt that it is the best hotel in Islamabad. However, the indifferent attitude of the reception staff It's minus I am willing to visit again next time.

Great staff, always helpful - from concierge to cleaner and restaurant staff and those in the business complex.

The staff were excellent and so helpful - beyond any expectations. From the expansive breakfast to the room service in the evening, everything is a delight.

Serena is the Crown jewel of Islamabad. I don’t have enough words to describe what an incredible experience we had at the Sarena. Spent 2 nights with family on a vacation and would definitely come back.

Superb hotel, maybe the likes of Pearl Continentral Malam Jabba can learn a thing or two from Serena's management.

Amazing. The only thing I would improve on are the mattresses which are v hard. But otherwise an incredible place! The buffet, gardens and spa are perfect.

This is easily the best hotel in Islamabad and the facilities are world class at a very affordable price

Great stay at the Serena. They have a lot of useful services at the hotel for a business trip, including an ATM, coffee shops and car service. They provided a complimentary local phone with internet and airport pick-up/drop-off. It has very good security and a connection to the Serena Business Complex. Would recommend.

All around excellent experience at the Serena. The staff are consistently helpful and friendly - from the security to front desk to housekeeping to gym and spa to restaurant staff. They go out of their way to make sure your stay is pleasant. The rooms are excellent - I stayed in two different rooms across two stays and found them both to be comfortable, quiet, and spacious. The gym is excellent, lots of equipment, spacious and with a nice view over the pool (unlike lots of hotel gyms stuck in the basement). I will definitely stay here again on any return visit to Islamabad.

floors should be cleaned better carpet was beautiful but not well kept with stains

Its everything wonderful stunning hospitality