Mehmet Akif, 1. Akarsu Sk. No: 29, Kucukcekmece, Istanbul, 34307, TürkiyeView Hotel Details
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1 night
El Emin Istanbul Hotel Guest Reviews
4/5
Very Good
28 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.0
Service3.8
Cleanliness4.0
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All reviews(28)
Positive reviews(10)
Reviews with photos/video(1)
Negative reviews(1)
Odongoo
Standard Room
Stayed in Jul 2024
Couples
14 review
3.7/5
Posted on Aug 9, 2024
Location is very good. Staffs were saying different time about the breakfast and couldn’t have my breakfast even though i paid.
yous
Standard Room
Stayed in May 2024
Family
2 review
4.0/5
Very Good
Posted on Jul 20, 2024
Thanks for the kindness and the support
Maoren
Deluxe Room
Stayed in Nov 2023
Couples
3 review
5.0/5
Outstanding
Posted on Nov 12, 2023
Very pleasant experience. Helpful staff. Nice neighborhood.
Canas ltd
Standard Room
Stayed in Sep 2023
Business travelers
27 review
5.0/5
Outstanding
Posted on Sep 28, 2023
Ver good location and very comfortable for business and leisure
Hajiyev Toghrul
Standard Room
Stayed in Mar 2023
Family
16 review
5.0/5
Outstanding
Posted on Mar 20, 2023
Guzel hotel
Guest User
Deluxe Room
Stayed in Mar 2024
Business travelers
3 review
4.0/5
Very Good
Posted on May 12, 2024
The room is a little old, and the desk is not very convenient for working. There are too few types of breakfast, and they don't change much. I basically eat the same thing every day.
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Aleksandras
Deluxe Room
Stayed in Feb 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 4, 2024
EVERYTHING IS VERY GOOD. SUPER. GOOD LOCATION VERY NEAR THE STORE
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Guest User
Deluxe Room
Stayed in Mar 2023
Business travelers
28 review
5.0/5
Outstanding
Posted on Apr 11, 2023
The hotel is about 40 minutes from Istanbul Airport, and it takes about 450 liras to take a taxi. It takes 45 minutes to drive from the hotel to Sabiha Airport, and the hotel's special car costs 900 lires. The hotel service staff is very polite, the breakfast is very rich, it is about 8 minutes walk from Istanbul Mall, there are residential areas next to the hotel, and there are many small shops, etc. I am very satisfied with the accommodation, and I will choose this place next time!
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Guest User
Stayed in Jun 2023
Other
2.0/5
Posted on Jun 9, 2023
I should firstly say that all staff at the hotel are amazing. They are polite and so helpful. One of the staff who stands in front of the door went to the road and found a taxi for us and bring it to the door when there was no taxi around. HOWEVER, generally the hotel cannot be considered as four star, it can hardly be a 3 star hotel. There are two significant negative points which makes the whole experience bad: 1. The room: room was big enough but the decoration and amenities were so outdated, the view was rubbish, when we entered lots of bad smell made us so disappointed. the bathroom was the worst part. broken shower holder (I told the reception but it wasnt sorted), shortage of toilet tissues, smell, broken toilet seat, awkward toilet tissue holder, etc. 2. breakfast: This was the worst part of the experience. The breakfast was so basic. just lots of cheese and cheese!!!, no cream, a couple of choices for bread, a few choices of sausages, all not really nice, very basic. occasionally you could find something else like aubergines. Fruits (whole oranges and pears and occasionally melons, not every day, and if you are late nothing. I had to ask the staff why the empty dishes are not updated and they said its finished, while all breakfast must be available during the whole breakfast time). same with juice (only lemonade every day) and again if you are late no juice. a hot drink, only tea!!!! unbelievably no coffee!!! When I asked for coffee they said you need to pay extra!!!!! BUT MOST TERRIBLE part was that the staff were told to ask guests if they need fried eggs (omelette in Turkish!). and when you said yes, they bring fried eggs but charge you 46tl!!! There were lots of arguments during breakfast between staff and guests about this. They also put some other sweets like pancakes etc. on the other side and children could see and ask for them, but again you had to pay extra. I had several arguments with staff and realised this has nothing to do with them. This is a wrong policy dictated by the manager who doesn't want to accept these are wrong. We have already paid extra for breakfast, why do we need to pay again for things like coffee, fried eggs, sweets, and so on? why things are finished before breakfast time finishes... overall, if breakfast and bathroom are important for you, and you want a hotel close to attractions avid this hotel. another thing was that during booking I saw there is a sauna and gym but no one gave us information about these.