Zümrütevler, Acarlar Sk No: 6, Maltepe, Istanbul, 34852, TürkiyeView Hotel Details
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The Hera Maltepe Otel & Spa Guest Reviews
3.1/5
25 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.1
Amenities3.0
Service3.2
Cleanliness3.1
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All reviews(25)
Positive reviews(11)
Reviews with photos/video(4)
Negative reviews(5)
Rchi
Deluxe Triple Suite
Stayed in May 2024
Travel with friends
22 review
4.2/5
Very Good
Posted on May 3, 2024
The room was clean as pictures posted. The ceiling in the room is very high, so it was very spacious and comfortable. The Marmara Sea was visible from the window, which was very beautiful. The hotel staff are very friendly and thank you very much for helping me.
Guest User
Serene Double Suite
Stayed in Jul 2024
Business travelers
1 review
1.5/5
Posted on Jul 7, 2024
The rooms were totaly different from what were in the pictures. Too small and the bed and pillow was terrible.
The SPA were not exist.
It was no star Hotel not 4 start hotel.
Guest User
Serene Double Suite
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 20, 2024
This hotel is absolutely amazing. The service quite good. The environment is perfect. The location is in the middle of center.the hotel have a good servicer. 10 points.
Khushiben
Deluxe Jakuzili Suite
Stayed in Mar 2024
Couples
1 review
1.7/5
Posted on Mar 20, 2024
Hotel room is not clean properly I booked jacuzzi suit but jacuzzi is not work there no phone in room for which we can contact to reception WiFi is not work the door of washroom is broken shower is broken
Hanan Aman
Serene Double Suite
Stayed in Feb 2024
Couples
10 review
4.7/5
Amazing
Posted on Feb 25, 2024
We were looking for hotel with parking that not too far away from istanbul and this hotel meets the criteria since we can only return our car on the next day and istanbul's parking is very expensive. The hotel seems new - the room was comfortable and the staff at the lobby was very helpful. I only stayed for one night hence not looking for shops or restaurant nearby. If you are concern about eatery, you may want to do some checking first.
Anonymous User
Serene Double Suite
Stayed in May 2024
Solo travelers
1 review
4.5/5
Great
Posted on May 7, 2024
I liked that there was a minimum of disturbance from the staff.
It wouldn’t hurt to pick up the trash and plates after breakfast every 2 days.
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M.A avci
Serene Double Suite
Stayed in May 2024
Solo travelers
11 review
3.0/5
Posted on May 22, 2024
Low budget hotel, definitely not a 4 star hotel, air conditioning worked well.
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헤이칸
Deluxe Triple Suite
Stayed in Mar 2024
Family
13 review
3.0/5
Posted on Mar 12, 2024
I understand why the review score is low
The building is clean and close to the metro.
Other than that, everything else is a downside
Nearby, there is also a restaurant and an automobile complex.
I'm not even one housekeeper, I'm the one in the bathroom.
Bichu Hammi Day
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Fangxiaojie
Serene Double Suite
Stayed in Aug 2023
Business travelers
16 review
2.2/5
Posted on Aug 5, 2023
Hygiene as shown in the picture: poor
Renovation as pictured: unfinished
The service is good and bad, very hard to describe
The advantage is that it is very close to the subway station, so it is very convenient to travel.
under mark
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Davut
Serene Double Suite
Stayed in Oct 2023
Solo travelers
1 review
4.7/5
Amazing
Posted on Nov 4, 2023
There was no place to hang a jacket or a hair dryer, which should be in every hotel room.
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Guest User
Deluxe Triple Suite
Stayed in Sep 2023
Solo travelers
4 review
3.2/5
Posted on Sep 16, 2023
The spa was not in use, which is what I had booked there for.
this was also not mentioned when booking.
I wanted my money back, but couldn't reach trip.com customer service.
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Guest User
Deluxe Triple Suite
Stayed in Sep 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on Oct 18, 2023
Very nice place, convenient to the main subway
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Guest User
Deluxe Triple Suite
Stayed in Aug 2024
Family
1 review
1.5/5
Posted on Aug 29, 2024
❌❌❌Güya yani otelmiş. ❌Yataklar taş gibi.. heryer ❌pislik içinde yatak çarşafları ❌lekeli. Aşağıda duran tek kişi zerre Türkçe bilmiyor.. kahvaltı da odamıza gelecekmiş. Yemeden sabah ayrılmayı düşünüyoruz. Ha gece oldu da taş gibi yatakta uydunuz bu sefer gülme konuşma seslerine uyanacaksınız