Primero Hotel

Primero Hotel Reviews

Primero Hotel

Emin Sinan, Pertev Paşa Sk. No: 25, Fatih, Istanbul, 34100, TürkiyeView Hotel Details
Primero Hotel
Primero HotelPrimero HotelPrimero Hotel
Check available rooms for your travel dates
We Price Match
1 night

Primero Hotel Guest Reviews

4.5/5
Great
105 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
Filter by:
Sort by:
All reviews(105)
Positive reviews(4)
Reviews with photos/video(2)
Negative reviews(1)
Sharen Raj
Superior Double Room
Stayed in Aug 2022
Family
13 review
3.7/5
Posted on Sep 2, 2022
It was challenging to get to the hotel as taxi drivers will alight u far away from the hotel claiming the roads are narrow. The size of the room and toilet is very compact and only ideal for a night stay.
Response from Property: Thank you so much for your review. We are very delighted to hear that you enjoyed your overall stay at PRIMERO HOTEL in Istanbul and in particular our guestroom. We strive to deliver excellent service to each and every one of our guests and we are so happy to know that you enjoyed your stay. We hope to welcome you back to the PRIMERO HOTEL again. Best Regards Özgür soner KAYA
Guest User
Superior Double Room
Stayed in Jul 2022
Solo travelers
1 review
4.7/5
Amazing
Posted on Jul 24, 2022
Really nice hotel in a perfect location. The staff is just fantastic, seldomly experienced such friendly and helpful receptionists like this hotel staff. The price was very reasonable, the cleanliness and comfort of the room just perfect. Hope to be back soon.
Response from Property: Thank you so much for your review. We are very delighted to hear that you enjoyed your overall stay at PRIMERO HOTEL in Istanbul and in particular our guestroom. We strive to deliver excellent service to each and every one of our guests and we are so happy to know that you enjoyed your stay. We hope to welcome you back to the PRIMERO HOTEL again. Best Regards Özgür soner KAYA
Guest User
Superior Double Room
Stayed in Jan 2023
Couples
2 review
1.7/5
Posted on Jan 20, 2023
The location isn't too bad if you rationalize it. But the rest eats up even these advantages, the male receptionist who got his hair bobbed and permed on the first day. .. There's really nothing to say about the advantages other than the location, the blankets and pillows are all dead, and it's so uncomfortable that I slept with only my feet covered even though it was cold.. Why didn't I turn on the heater?? The heater is on, so it's like a rotten cookie. Dust is pouring in and out. They said they would change the room, but the other rooms looked similar, so I just paid for two nights and stayed at a new hotel. The room door was open at the bottom so I did something; The cleaning condition is really bad; I don't understand why the star rating is so high...
Original TextTranslated by Google
Response from Property: Dear Guest,First and foremost, we would like to thank for sharing your kind comments with us.We are deeply sorry to hear that you were not satisfied with our service. We value all your feedbacks as they guide us to improve our service quality. Your valuable comments have already been shared with our managers to take the necessary actions accordingly.We would like to welcome you again in order for us to show you how we provide a genuine and personalised service and show you the real Primero Hotel experience.Best WishesYasin TUNÇEL
fsb
Superior Double Room
Stayed in Apr 2023
Solo travelers
36 review
5.0/5
Outstanding
Posted on Apr 13, 2023
Good afternoon I had a superior room. The room was given on the top floor of the 4th. The room itself is small but very comfortable. Individual air conditioning if you want to turn on the heat, if you want coolness. There were only three rooms on the floor. The room has a large comfortable bed, a small TV, a window, a small closet, a safe, there is a paid minibar. There is no free bottled water. There is no cooler on the floor. In the mini bar there is water in glass bottles, but there is no opener, how to open it? There are slippers, gel, shampoo, cap and so on. The room is clean. The linen is clean. Breakfast is quite decent, little hot. There were potatoes, sausages and scrambled eggs. Various cheeses, sausage, cherry tomatoes, cucumbers, eggplants and various vegetable snacks. Tea coffee; water from a cooler, fruits, Turkish delight, dried fruits, and more, in general, everyone will find something to eat. Walk from the tram stop no more than 5 minutes. There is a slight descent from the stop. To stop climb. The slope is less and takes no more than 1 minute. The staff at the reception is very friendly, well done guys. I will definitely come here again. Lived only one night.
Original TextTranslated by Google
Response from Property: Dear Guest Thank you so much for your review.We are very delighted to hear that you enjoyed your overall stay at PRIMERO HOTEL, Istanbul and in particular our guestroom. We strive to deliver excellent service to each and every one of our guests and we are so happy to know that you enjoyed your stay. We hope to welcome you back to the PRIMERO HOTEL.l again so you can stay a bit longer to experience all the facilities we offer.Best RegardsÖzgür Soner KAYA
Guest User
Superior Double Room
Stayed in Jul 2022
Family
4 review
3.0/5
Posted on Jul 24, 2022
The room is very small (8 square meters), the facilities are very old, there is perfume but the smell is very strange and I can't sleep, the price is also very expensive, not as affordable as other hotels, strongly do not recommend booking
Original TextTranslated by Google
Response from Property: Dear Guest First of all, our rooms are not 8 square meters. This is not true ! And this shows that you are a malicious person Best ReagrdsÖzgür Soner KAYA