Harbiye, Cumhuriyet Cd. No: 50, Sisli, Istanbul, 34367, TürkiyeView Hotel Details
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Hilton Istanbul Bosphorus Guest Reviews
4.3/5
Very Good
132 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.2
Service4.2
Cleanliness4.4
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All reviews(132)
Positive reviews(29)
Reviews with photos/video(7)
Great location(8)
Great service(7)
Awesome rooms(5)
Negative reviews(3)
Guest User
King Guest Room with City View
Stayed in Jul 2024
Couples
4 review
4.2/5
Very Good
Posted on Jul 9, 2024
The hotel is really old. Has it not been the location, I would probably be hesitating to stay here. Our initial room assigned was on level 1 facing the entrance and near the elevator (what could be worse).
We then requested the 6 they put us on the best room on level 7 facing the Bosporus River way away from the elevator, but needed to pay the difference. With some bargaining and discussion, I managed to cut the payment to half thanks to the super nice check-in staff.
This room was like heaven compared to the initial one.
Response from Property: Dear Valued Guest,First of all, we would like to thank you very much for choosing to stay at the Hilton Istanbul Bosphorus and taking the time to express your feedback.We deeply regret that we were not able to meet your expectations regarding your room conditions. We wish to clarify that our hotel contains different category of rooms and depends on availability they would be upgraded with a price different. In spite of our team member's efforts We are sorry to hear that it was not to your liking.We would like to restore your faith in the hotel and hope to have the opportunity of welcoming you back at the Hilton Istanbul Bosphorus in the near future.Best Regards,Tolga AytanHotel ManagerHilton Istanbul Bosphorus
Eissa Shamiyeh
King Guest Room with City View
Stayed in Jun 2024
Couples
26 review
5.0/5
Outstanding
Posted on Jul 5, 2024
Great day at the pool. Rooms were big and had a balcony. Older styled room. Pool was good. Life guards were there the whole time. Good service and lovely staff at the pool and reception area.
My five stars goes mainly to the front desk staff and the manager Abdullah Yilmaz, who I can say is a genius in customer service and hospitality. He is professional and perfect in keeping the the customers loyal to the brand , if i can say the room design was not at my expectations however he made every possible effort to make me satisfied, i do recommend this hotel and i do recommend him to be a brand manager .
As a captain i travel all over the world, its very rarely to meet a manager like him.
Response from Property: Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus
Travel alone always
King Family Garden Room with Terrace
Stayed in Oct 2024
Family
4 review
3.0/5
Posted on Nov 3, 2024
The building it was under renovation work
Unfortunately we have to take 3 lefts in order go get yo our suite
No mentioned about this customer should know about this before booking
Response from Property: Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus and sharing your feedback with us. We are sorry for letting you down about the renovation which was out of our hands. As you mentioned, we are currently going through a major renovation and construction work continues in the main building between 10:00 – 17:00 hrs daily. To prevent any misunderstandings, this information is clearly mentioned by reservation channels.We would like to restore your faith in the hotel and hope to have the opportunity of welcoming you back at the Hilton Istanbul Bosphorus after the renovation.Best Regards,Tolga AytanHotel Manager Hilton Istanbul Bosphorus
Xena
Two Bedroom Family Room with City View
Stayed in Jul 2023
Family
17 review
4.7/5
Amazing
Posted on Aug 3, 2023
It is a nice hotel which is in a good location. Taksim Square is a ten minute walk away. The room facilities are not up to date and a bit old, but it is a Piece of History and shows us how the Style of the 50s and 60s were. I find that again totally fascinating because for those Hotel Guests at the Time it was one of the most modern Hotels. So you can see the Change of Time. Most importantly, it was very clean and spacious. You have to see the Guest Toilet in the Lobby.There you can put yourself in the Time as the Ladies have styled themselves in the carpeted vestibule (today's time unthinkable) When you see how many and which Celebrities were in this Hilton Hotel then you are proud to be a part of this!!! It is currently being renovated and should be ready by 2025. I hope they find a good mix between the old and modern way!!!
Response from Property: Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus
Shahmeer Faisal
King Deluxe Room - Bosphorus View
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 25, 2024
Nice hotel
Response from Property: Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus
Guest User
Twin Guest Room with City View
Stayed in Dec 2022
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 4, 2022
It was perfect stay for us, hospitality was perfect, location was perfect too.
Response from Property: Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus
Guest User
Twin Guest Room with City View
Stayed in Dec 2022
Business travelers
20 review
5.0/5
Outstanding
Posted on Jan 18, 2023
We are very happy with the provided services and we would come back again.
Response from Property: Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus
Michael Saadie
King Guest Room with City View
Stayed in Dec 2022
Business travelers
5 review
2.5/5
Posted on Jan 3, 2023
i will never go back to that hotel
Response from Property: Dear Valued Guest,Thank you for taking the time to share your review regarding your recent stay with us. Our aim is always meet and even exceed the expectations of our guests but unfortunately we missed that chance this time. We wish to apologize for any inconvenience caused, it would be highly beneficial for us to understand when and how we have let our standards down. In order to restore our quality and build back your loyalty, if you send us more details we would highly appreciate your comments. We would like to restore your faith in the hotel and hope to have the opportunity of welcoming you back at the Hilton Istanbul Bosphorus in the near future.Best Regards ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus
Ali HH
King Deluxe Room - Bosphorus View
Stayed in Jan 2022
Solo travelers
9 review
5.0/5
Outstanding
Posted on Feb 7, 2022
Service was great, room service was also great and always fast and awesome food loved the chicken and steak and bread they put with the food.
Great rooms and good size with good views
Would definitely recommend and would stay there again so central
Response from Property: Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus
yehia allam
Deluxe Twin Room With Garden View
Stayed in Oct 2023
Business travelers
18 review
5.0/5
Outstanding
Posted on Oct 18, 2023
Perfect
Response from Property: Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus
Guest User
King Guest Room with City View
Stayed in Oct 2022
Family
24 review
5.0/5
Outstanding
Posted on Oct 23, 2022
Super
Response from Property: Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus
Dilek okan
King Deluxe Room - Bosphorus View
Stayed in Dec 2024
Couples
21 review
5.0/5
Outstanding
Posted on Dec 3, 2024
A perfect view..quality room materials, quiet and beautiful hotel... thank you
Original TextTranslated by Google
Response from Property: Değerli Misafirimiz,Sizi ağırlayabilme fırsatı bularak memnuniyetinizi öğrenmiş bulunmaktan onur duyduk.Tüm çalışanlarımız sizlere en iyi hizmeti vermeye çalışmaktadırlar, bu çabanın sizler tarafından fark ediliyor olması bizleri ziyadesi ile memnun etmektedir. En kısa zamanda tekrar misafirimiz olabilmeniz dileğiyle, Saygılarımızla ,Hilton Istanbul Bosphorus
Shuhui
Deluxe King Room With Garden View
Stayed in Nov 2024
Solo travelers
3 review
2.2/5
Posted on Nov 11, 2024
Walking to the lobby is super far away from the city and it’s quite a distance, so you’ll get lost in the hotel.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for taking the time to share your review regarding your recent stay with us. Our aim is always meet and even exceed the expectations of our guests but unfortunately we missed that chance this time. If you share your detailed opinions , your valuable feedback will be carefully considered and shared with Head of Departments.It was and will always be our pleasure to ensure your comfort and we look very much forward to welcoming you back at the Hilton Istanbul Bosphorus each time you visit Istanbul.Best Regards ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus
Guest User
King Deluxe Room - Bosphorus View
Stayed in Jun 2024
Family
17 review
4.5/5
Great
Posted on Jun 4, 2024
The room is big but old, the sea view room is worth it, the location is convenient
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus
soberman2009
King Family Garden Room with Terrace
Stayed in Jul 2024
Business travelers
7 review
4.7/5
Amazing
Posted on Jul 6, 2024
Good location, good view, nice yard, ok service, but the room facilities are a bit old.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus