Surmeli Istanbul Hotel Reviews

Fantastic facility, excellent service and cleanliness, I will definitely return!! 5 stars

The opportunities are very few. For example, there is no indoor pool. We had a massage, but the massage room was outdated. But the hotel's staff are very polite and very respectful. I can't take their rights

Hotels in Istanbul have generally increased their prices...the hotel is very old, but it can be seen that it is also under maintenance. The room is clean and tidy and has no peculiar smell. The only downside is that the sound insulation is too bad. Hey... there is no way. The lira is depreciating and inflation. I don't know if the staff wages can be paid. The decoration must be very rough...

Earlier hotel, 1. The hotel does not have matching dental combs, not even mouthwash cups, and there is a bathtub but no bathtub stopper. 2. There are only 4 breakfasts, boiled eggs, scrambled eggs, French fries/spring style, sausages, and only watermelon and apples. 3. The price is relatively cheap (compared to other hotels), in the middle of 2 subway stations, one of the shopping centers is very close to 900m, and it takes about 10 minutes to walk.

The location of the hotel is centrally located. Those who work are smiling room is clean and spacious

The receptionist was very good and the cleanliness was very good. However, the breakfast was very Turkish, so it seemed to be poorer than expected. No bacon, no orange juice.

Everything is very nice people are very friendly and approachable

I didn't use

The room as basic clean and comfortable. Breakfast, please don’t pay for this, there was a bakery up the road and his was much nicer. He has lovely coffee and pastries for a fraction of the cost of stale bread, salad and coffee. The cereal was not nice!! Drinks behind the bar were apparently priced ridiculously!! No glass around the poolside (unless bought from their bar) soft drinks appeared to be acceptable regardless of where purchased. The lady “patrolling” the poolside was rude, intrusive, gawping and trying to check people’s bags (lord knows what for). This is not a tourist hotel and we were not there for this purpose. Security did not check any bags, but pool staff do!! Not very friendly other than the odd security guard. I felt like we were a bit of an inconvenience frankly and would really rather not stay here again.

The hotel was very clean and tidy, will clean room everyday most the staff are very friendly and polite, specially Mr Ozgur and Mr Suleyman. We arrived 7 hours before our check in but Mr Suleyman gave us room early than 2pm………………………:::::……..

My experience in this hotel was amazing. My room was clean- Bedsheets and towels were changed every morning without me noticing when or the necessity to request it. They almost knew the right time to come in. Their breakfast is healthy and offers variety of salty and sweet foods. The hotel also offers a healthy centre with a gym, relaxation room, sauna, steaming and hamam bath room on the 14th floor facing the sea and the entire city! This space is peaceful and serene. What I loved most was the staff! They were all helpful. From the reception, to the restaurant, to the security and the SPA I want to personally thank the hotel for surprising me with a cake and candles for my birthday, and Suleman who helped me with few tips to get taxis and go to shops smartly! I highly recommend also because it is situated in location where you can reach anywhere by walk or 20min of drive.

The staff, are absolutely unreal, cannot do enough for you, which is rare in such a big hotel The housekeeping manager is fabulous and a lovely guy. Everyone, from the security guy at the door, to the ladies cleaning the rooms..all fantastic I would thoroughly recommend this hotel a real home from home....

Actually this hotel is not a 5 star hotel but definitely its top 4 star. Grate location, good costumer services, reception staff were polite and friendly. There were 2 big problems like we stayed in the room with twin bed but the mattress was belong to 2 single bed they fitted together, another item was about the door lock, by the way they offered another room to my friend. Breakfast was simple

Cozy hotel. Rooms are small but convenient, clean and well-equipped. Good breakfast, good dinner. Friendly staff. Ideal for a business trip. Situated in a busy and lively neighborhood yet quiet. Recommedable