Wame Suite Hotel Nisantasi

Wame Suite Hotel Nisantasi Reviews

Wame Suite Hotel Nisantasi

Meşrutiyet, Matbaacı Osmanbey Sokagi No: 20, Sisli, Istanbul, 34363, TürkiyeView Hotel Details
Wame Suite Hotel Nisantasi
Wame Suite Hotel NisantasiWame Suite Hotel NisantasiWame Suite Hotel Nisantasi
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Wame Suite Hotel Nisantasi Guest Reviews

4.1/5
Very Good
28 review
Verified reviews
Location4.1
Amenities4.1
Service4.2
Cleanliness4.0
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All reviews(28)
Positive reviews(17)
Reviews with photos/video(5)
Negative reviews(6)
Guest User
Deluxe Double Room
Stayed in Dec 2022
Business travelers
30 review
5.0/5
Outstanding
Posted on Dec 27, 2022
Really good place to stay, nice shopping road. Easy access to main streets. Good sized room, nice breakfast but not enough hot food for my liking. Such as cooked tomatoes or beans. Besides that plenty to eat. Elevator makes annoying sound, like a ball being kicked in hallway when in use near top floor. Would still recommend if price is competitive. Friendly staff really helpful Good English spoken.
6/7
Response from Property: Dear GuestOur 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and look forward to being your preferred choice for service in the future. If there’s anything specific you’d like to highlight about your experience, please feel free to share!Kind RegardsNecatiWame Suite Hotel NisantasiManager
Nick W
Deluxe Double Room
Stayed in Oct 2021
Family
29 review
5.0/5
Outstanding
Posted on Oct 16, 2021
Superb hotel, nice friendly helpful staff, good location , for shopping and business travellers as well
Response from Property: Dear GuestWe truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do. We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable.Kind RegardsNecatiWame Suite Hotel NisantasiManager
ISSA
Deluxe Double Room
Stayed in Oct 2021
Solo travelers
20 review
4.0/5
Very Good
Posted on Oct 23, 2021
Staff kind , good size room , clean , good food , good location , price on budget
Response from Property: Dear GuestWe sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience. At [Your Business Name], we believe that our customers deserve nothing but the best, and we’re committed to delivering just that.Best RegardsNecatiWame Suite Hotel NisantasiManager
Guest User
standard double room
Stayed in Dec 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Jan 11, 2024
The service is very good. The service is very good. The service is very good. The people at the front desk are very friendly. The location is convenient. The location is convenient. It is in the city center. Free room upgrade. But it would be better if the hygiene needs to be improved.
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Kirill
Deluxe Double Room
Stayed in Apr 2024
Couples
6 review
4.0/5
Very Good
Posted on Apr 29, 2024
The hotel is not bad, renovation would be nice. Very poor noise insulation, overall 3.5 out of 5. I recommend
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Guest User
Deluxe Double Room
Stayed in Jun 2023
Travel with friends
6 review
5.0/5
Outstanding
Posted on Jun 27, 2023
Very good location, friendly service, very clean and very good facilities
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Response from Property: Dear GuestThank you for your positive feedback. We are so happy that you had a pleasant stay with us. We are hoping to seeing you again in near future.Kind regards NecatiWame Suite Hotel NisantasiManager
Guest User
Stayed in Jun 2024
Other
5.0/5
Outstanding
Posted on Jun 2, 2024
We had the pleasure to stay in Wame Suite Hotel in Istanbul, it was Close to Osman-bey metro station which is very Good location for shopping area. At the hotel the staff were super helpful & were attentive and went out of their way to ensure that we were comfortable. The rooms we stayed in as a family were clean &The breakfast buffet was delicious, with a huge variety of fresh options, it is recommended !!! , Thank you
Guest User
Stayed in Oct 2023
Other
5.0/5
Outstanding
Posted on Oct 18, 2023
I did enjoy staying in the WAME Suite, it is a great and safe place to stay . Also the reception person ( Murat Tas) was a very nice person and super super helper and supportive in all matters . I would recommend to anyone to stay in this hotel and reach out to Murat if you need anything and he speaks English fluently as well . Khaled
Guest User
Stayed in Jun 2023
Other
1.0/5
Posted on Jun 2, 2023
This was a really bad experience. The room was not clean. The bathroom is old dated and smells badly. Not hygienic at all. Stay away, for that's price you can get better hotels in the area. 110 euro for a night!!!
Guest User
Stayed in Jul 2022
Business travelers
1.0/5
Posted on Jul 29, 2022
It was the most horrible and worst experience I have ever had in a "hotel". And I've been around a lot. I booked a deluxe room with a city view for 2 days. On the day of arrival i arrived late in the evening and got a room (room 105). I noted that I was given a normal room, without a city view, without giving it any further thought at first, since it was already very late, I was tired from the long day and still had an appointment outside. I arrived back at night and immediately went to sleep. The room is dirty, very badly soundproofed and you can hear the telephone at the reception, for example. However, this is just a small foretaste of what is to come: The next morning, I noticed a very bad smell from the sewage system. it was awful, horrible and gross. I went straight to the front desk, where they responded and said I could change rooms. And that in the middle of my stressful appointment, which was usually waiting for me outside. At the same time, I asked to contact the Manager, who said he would send a worker to room 105 to fix the problem. He further said I could stay a third night in the "hotel" for free. Sort of making up for the sewer smell of room 105. I agreed, thinking it was a fair response. Incidentally, a hotel employee who was supposed to bring my suitcase and other things from room 105 to the new one also noticed the sewerage smell and could hardly stand it himself. Of course, the manager, later wanted nothing more to do with his own hotel employee. Very professional. But more on that in a moment. I got another room for the second night. I was shocked to find that this is part of a connection suite. However, I was given not a deluxe room but a part of a suite, a connecting suite usually meant for families. That is, the two rooms are connected by a door and there is a normal entrance and exit for both rooms. Now in my little room - of course, also with no city view - was a door on the left and a door on the right, so a connecting suite. At the beginning, when entering the room, I didn't notice this complete circumstance 100%, and I was outside almost the whole time during the day. Only at night, when i came back, the big reality: Now, there were guests on the left side and also on the right side. And me in the middle. I heard loud noises, conversations all night. I didn't want to call the Manager, because it was in the middle of the night and I had to leave early the next morning for an appointment. I also didn't want to move to a new hotel in the middle of the night, which would have involved a lot of work. Who changes hotels in the middle of the night? Apart from the fact that a lot of things are fully booked in these times and you have to find something first. I decided to confront the "hotel" the following morning, asked for my money back and rejected the possible third, "free", night, in the small room of the connecting suite. I just wanted to get away from there. Coincidentally, when I wanted to leave the "hote
Response from Property: The comment contains personal information and attacks. Unfounded statements and expressions were used. Necessary investigations have been initiated where necessary. please do not trust
Guest User
Stayed in Jul 2022
Business travelers
1.0/5
Posted on Jul 25, 2022
It was the most horrible and worst experience I have ever had in a "hotel". And I've been around a lot. I booked a deluxe room with a city view for 2 days. On the day of arrival i arrived late in the evening and got a room (room 105). I noted that I was given a normal room, without a city view, without giving it any further thought at first, since it was already very late, I was tired from the long day and still had an appointment outside. I arrived back at night and immediately went to sleep. The room is dirty, very badly soundproofed and you can hear the telephone at the reception, for example. However, this is just a small foretaste of what is to come: The next morning, I noticed a very bad smell from the sewage system. it was awful, horrible and gross. I went straight to the front desk, where they responded and said I could change rooms. And that in the middle of my stressful appointment, which was usually waiting for me outside. At the same time, I asked to contact the Manager, Necati Eken, who said he would send a worker to room 105 to fix the problem. He further said I could stay a third night in the "hotel" for free. Sort of making up for the sewer smell of room 105. I agreed, thinking it was a fair response. Incidentally, a hotel employee who was supposed to bring my suitcase and other things from room 105 to the new one also noticed the sewerage smell and could hardly stand it himself. Of course, the manager, Necati Eken, later wanted nothing more to do with his own hotel employee. Very professional. But more on that in a moment. I got another room for the second night. I was shocked to find that this is part of a connection suite. However, I was given not a deluxe room but a part of a suite, a connecting suite usually meant for families. That is, the two rooms are connected by a door and there is a normal entrance and exit for both rooms. Now in my little room - of course, also with no city view - was a door on the left and a door on the right, so a connecting suite. At the beginning, when entering the room, I didn't notice this complete circumstance 100%, and I was outside almost the whole time during the day. Only at night, when i came back, the big reality: Now, there were guests on the left side and also on the right side. And me in the middle. I heard loud noises, conversations all night. I didn't want to call the Manager, Necati Eken because it was in the middle of the night and I had to leave early the next morning for an appointment. I also didn't want to move to a new hotel in the middle of the night, which would have involved a lot of work. Who changes hotels in the middle of the night? Apart from the fact that a lot of things are fully booked in these times and you have to find something first. I decided to confront the "hotel" the following morning, asked for my money back and rejected the possible third, "free", night, in the small room of the connecting suite. I just wanted to get away from there. Coincidentally, when I w
Guest User
Stayed in Jul 2024
Family
1.0/5
Posted on Jul 20, 2024
My stay at the hotel was a terrifying and bad experience.. and I do not recommend this hotel even to my enemy.. These are some of the problems we faced: 1- The rooms were not the same as the ones we booked, they were much smaller and also did not have a balcony like in the pictures, and when we contacted the receptionist "Idris" he said that it is not my problem, these are the existing rooms. His behavior was very bad.. 2- The rooms were very dirty.. The beds are small and uncomfortable, and the sheets were dirty and not clean, and when we removed the sheets we found blood stains and dirt on the mattresses!! And also on the sofa.. We all got allergic to the dirtiness of the beds and sheets. 3- The curtains were transparent! It was as if there were no curtains and it was impossible for us to sleep. 4- The furniture is very old and non-existent, it is not even worth putting in an auction. 5- The balconies were so small that it was impossible for anyone to stand on them.. Different from the pictures on the website.. The website had a table and chairs, the actual balcony had an air conditioner. 6- The air conditioners were old split, did not cool and made a loud noise. 7- The housekeepers work until 3 o'clock, and they do not clean the rooms or the bathrooms.. They only empty the trash. 8- The breakfast options are limited, and the dishes are literally dirty.. We went down one day and after that we were forbidden to go down for breakfast. 9- There is only one elevator, and it goes to the fifth floor, those whose rooms are on the sixth floor and above have to use the stairs!!!!! 10- Basic amenities such as shampoo, toothpaste, etc. are not provided. The hotel only has 3 ironing machines.. Whoever wants an iron can call the reception to request it and they take a long time to provide it. 11- Security is non-existent.. The issue of them entering the rooms and searching for their three irons while we were not there was a worrying issue.. We stopped leaving our passports or valuables in the hotel out of fear.. They forget who gave the irons to which room and then they start searching the rooms.. Overall.. It was a bad experience.. and we are all amazed how the hotel became 4 stars.. If it is up to us after this bad experience.. We will make the stars negative.. The worst hotel I have ever stayed in my life. Run away. -- My recent stay at this hotel was incredibly disappointing and I strongly discourage anyone from booking a room here. Here are just a few of the numerous issues we encountered during our stay: 1. The rooms we were given were smaller than what we had reserved, and when we raised this concern with the receptionist, Idris, he was unhelpful and rude. Despite already paying for our rooms, he insisted that we either accept the downgrade or leave. 2. The rooms were dirty, with small beds and stained sheets. We even found blue stains on the mattresses, sofa beds and sheets, resulting in us getting bed bugs and ruining the rest of our trip. 3. The curtains were see-through and there were no blackout curtains, making it difficult to sleep. 4. The furniture was old and dirty. 5. The balconies were tiny and unlike the pictures provided when booking. 6. The air conditioning in the rooms was not working properly, leading to discomfort and noise. 7. Housekeeping only took out the trash and did not properly clean the rooms, bathrooms or make the beds. 8. The breakfast options were limited and the dishes were dirty. 9. There was only one elevator that went up to the 5th floor, forcing guests with rooms on the 6th floor and higher to take the stairs. 10. Basic amenities like shampoo, conditioner, etc
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Response from Property: عزيزي الضيف شكرا لك على الوقت الذي أمضيته لمشاركة أفكارك. نحن نقدر بشدة جميع التعليقات، سواء كانت إيجابية أو سلبية، لأنها تساعدنا على تحسين خدماتنا بشكل مستمر. ومع ذلك، بعد مراجعة شاملة، نعتقد أن تعليقاتك قد لا تعكس بدقة واقع مؤسستنا وتجارب الغالبية العظمى من ضيوفنا. نود أن نتناول نقاطك بالتفصيل لتوضيح أي سوء فهم وتوفير السياق. 1. النظافة والنظافة: نحن نلتزم ببروتوكولات النظافة الصارمة ويلتزم فريق التدبير المنزلي لدينا بأعلى معايير النظافة. يتم فحص غرفنا ومرافقنا بانتظام للتأكد من أنها في حالة لا تشوبها شائبة. إذا واجهت أي مشكلات، سنكون ممتنين لو أبلغت مكتب الاستقبال لدينا بها على الفور، حتى نتمكن من تصحيحها أثناء إقامتك. 2. سلوك الموظفين: يتم تدريب موظفينا لتقديم خدمة مهذبة ومهنية في جميع الأوقات. نحن نفخر بتفاني فريقنا في خلق بيئة ترحيبية لجميع ضيوفنا. إذا كان هناك أي سوء فهم أو حالة من الوقاحة، فإننا نعتذر بشدة وسنحقق في هذا الأمر بشكل أكبر. ومع ذلك، فقد تلقينا العديد من الثناء على ودية موظفينا ومساعدتهم، مما يقودنا إلى الاعتقاد بأن هذا قد يكون حادثًا معزولًا. 3. المرافق ووسائل الراحة: يقدم فندقنا مجموعة من المرافق المصممة لراحة ومتعة ضيوفنا. بدءًا من منطقة حمام السباحة التي يتم صيانتها جيدًا وحتى مركز اللياقة البدنية الحديث وخيارات تناول الطعام الرائعة، فإننا نهدف إلى تلبية مجموعة متنوعة من التفضيلات. إذا لم تلبي أي من وسائل الراحة لدينا توقعاتك، فإننا نأسف لعدم إبلاغنا بذلك أثناء إقامتك، حيث كنا سنبذل قصارى جهدنا لمعالجة مخاوفك على الفور. 4. الأمن والسلامة: سلامة الضيوف هي أولويتنا القصوى. لدينا إجراءات أمنية شاملة مطبقة، بما في ذلك المراقبة على مدار الساعة طوال أيام الأسبوع وأفراد الأمن المدربين. لم نواجه أي حوادث تهدد سلامة الضيوف وسنستمر في ضمان بيئة آمنة للجميع. 5. جودة الغذاء: يعمل فريق الطهي لدينا بجد لتقديم قائمة متنوعة تضم مكونات عالية الجودة. نحن نلبي مختلف التفضيلات الغذائية ونسعى جاهدين لتقديم تجارب طعام ممتازة. يتم أخذ أي تعليقات بخصوص جودة الطعام على محمل الجد، ونحن نشجع الضيوف على مشاركة تفضيلاتهم واهتماماتهم أثناء وجباتهم لإتاحة الفرصة لنا لتحسين تجربة تناول الطعام الخاصة بهم. نأسف لأنك تشعر أن إقامتك لم تكن مرضية. نحن نؤمن بأن التواصل المفتوح هو المفتاح لمعالجة وحل أي مشكلات قد تنشأ. نحن جاهزون دائمًا لمناقشة أي مخاوف بشكل مباشر، وفريقنا ملتزم بضمان حصول ضيوفنا على تجربة إيجابية. نرجو أن تكون التقييمات المستقبلية صادقة وبناءة، حيث أن المعلومات المضللة يمكن أن تلحق الضرر بشكل غير عادل بسمعة فندقنا وتؤثر على موظفينا، الذين يعملون بلا كلل لتقديم خدمة ممتازة. نحن نسعى جاهدين للحفاظ على الشفافية والنزاهة في جميع عملياتنا، ونأمل أن نرحب بكم مرة أخرى في المستقبل لإظهار الجودة الحقيقية لمؤسستنا. شكرا لتفهمك. أطيب التحيات، نجاتي إكين مدير Dear Guest Thank you for taking the time to share your thoughts. We greatly value all feedback, whether positive or negative, as it helps us continuously improve our services. However, upon thorough review, we believe that your comments may not accurately reflect the reality of our establishment and the experiences of the vast majority of our guests. We would like to address your points in detail to clarify any misunderstandings and provide
Guest User
Stayed in Oct 2023
Other
5.0/5
Outstanding
Posted on Oct 23, 2023
The staff and the location are great, two minutes from the Osmanbey station. The only comment is that the breakfast needs to be improved if Nn, everything is correct, everyone is pleasant and attentive, without exception.
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Guest User
Stayed in Jun 2022
Solo travelers
3.0/5
Posted on Jun 13, 2022
I made a reservation for a standard room, but when the room given was a connecting room and I said I wanted another room, they accepted. I chose the hotel because its location was very close to the metro. First of all, the air conditioning in the new room was not working and there was a damp smell in the room. The breakfast was not bad, the sound insulation was very bad. .I stayed on the first floor and I could easily hear the reception phone ringing. It is a suitable hotel for those who come to Istanbul for business.
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Guest User
Stayed in Oct 2022
Business travelers
2.0/5
Posted on Oct 9, 2022
Non silent rooms with doors between (lol :). You’ll hear neighbors very well. Price doesn’t not meet expectations. In a good way, a hotel at such a cost should have quiet isolated rooms. We were afraid to leave things there.
Original TextTranslated by Google