IamAdhir
July 27, 2024
I have given a high rating only because of the change made to my room. My booking was for “Sea view comfort room”. When I arrived, I was straight away taken to their side building - which was straight from “hell”! It was on the second floor with narrow, winding stairs (head reels just going up & down), AC non-functioning and in the back of the building looking onto dirty backyard with glimpse of a small portion of the sea faraway! No elevator. We were alarmed! We were lucky that the individual, who checked us in, was a kind, aged gentleman. We expressed our alarm and agony, requesting a change of room. He said he didn’t have any room available in the main building. After examining , he offered us a room at the back of the elevator, beside the reception. We had no option but to take it, thanking our stars! He had carried our luggage up and brought them down to the room again. Unfortunately I don’t remember his name, but this rating is solely because of his behaviour and service. The breakfast had a good spread and the serving lady very nice. One important factor is the location. It’s in a locality which has many eating choices & near the major attractions like Aya Sofia, Blue Mosque, Topkapi palace etc. For transport, there is a stoppage nearby. But physical fitness is essential to stay here, since access to the hotel involves steep climbs up & down inclines.