Topkapi Old City Kensington Hotel Istanbul Reviews

Nice hotel, friendly staff. Good value for money.

Breakfast was amazing had variety. Location was amazing bus station, between 2 train stations for T1 and station for T4. Forst encounter they took me to a room which had no view(the window view is blocked by a wall) jn the 6th floor which was awful but thank god they changed it when I showed my frustration. They have PCR test, I specifically asked front desk to make sure that they do pcr for jordan. He took it lightly and I discovered it by chance when the dr. Came he didn’t know about it and charged extra 100 turkish lira/person. We only stayed in room to slee and have breakfast reat of the day we were out in the city. Toilets were really poor the shower started leaking after using hot water for 10mins bathroom door frame came off from heat and one time i tripped while walking and fe on wall wish was gypsum board and actually moved 😓😓.

Wonderful hotel with very friendly staff and good location for food and coffee shops

Thank you Murahat!!!

Facilities, the overall feeling is very comfortable Hygiene: clean, tidy and beautiful Environment: Comfortable, fresh air Service: The service attitude is very good. Printing and copying are free at the hotel front desk. The lady at the front desk is also very nice.

The location was good for us due to our job. It is a hotel where you can stay in terms of price performance. Don't expect much. We didn't have any problems with parking. The breakfast was of substandard quality, and there was not much variety.

Staff very friendly, location was great. Very central only the bathroom leaked water all over the floor making the whole shower wet. Toilet was not practical you could not sit on the toilet as the sink is in the way. There was dust in the rooms, beds were clean, coffee bags were out of date, .. 70 euros too expensive without breakfast.

happy new year happy new year 🎆

The location is good

Lovely staff and speaks english, neat rooms, offers neat towels and sanitaries, new modern furniture, good breakfast with fine varieties, convinient location for tourists, 2 min walk from Tip Facultasy bus station and Capa Shehrimisi tramway.

The staff was very friendly and the hotel is connected to the tramway, so is very easy to get to the attraction points.

This was such a horrifying experience, on arrival we noticed that the rooms were not worth the price at all. There were mould stains in the bathroom making the whole place smell, most of the furniture is broken, their phones don’t work to call reception. The person working in reception does not provide any service at all and if you not Turkish he seems to not like people who can’t speak the language. We had complained and asked for a room change on the first day and we were lied to saying they couldn’t change our room because it was sold out but when I checked online there were plenty rooms available so I asked for a refund and we could go somewhere else however the reception said no to just wait till the morning and they would change it. We did exactly that but the room wasn’t ready in the morning and we had to go for my mums surgery, they changed our rooms while we were out and when we got back we realised that we made a mistake because this room was even worse. To fix the smell they put a diffuser in the toilet but this room was extremely smaller, all the problems the other room had this room had also and more which was a joke. We were forced to stay here expecting better but we just got worse and have to spend another day here to not let the money go to waste… thank god I didn’t book for the entire week… I would recommend to stay at a cheaper hotel or even at a hostel because you’d probably save money for the same service or better service and facilities somewhere else. I’m confused how this hotel has 3 stars 😅

Don’t stay if you are with a family. I don’t know how come it has got more than 8 plus ratings on *******. The room I got lights were dimm and bathroom started smelling from the next day. Since we were out all day and need to crush the nights only. Plus it has bed bugs as well. I’d never go there again.

The staff were amazing and extremely helpful. It was great stay as I was there on business. Covered my necessities