Aksaray, Alboyacılar Sk. 12a, Fatih, Istanbul, 34096, TürkiyeView Hotel Details
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1 night
KONAK BELLA 3 Guest Reviews
3.8/5
Good
13 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.8
Service3.8
Cleanliness3.9
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All reviews(13)
Positive reviews(4)
Negative reviews(3)
Guest User
City Room, 1 Queen Bed, Non Smoking, City View
Stayed in May 2024
Couples
12 review
3.0/5
Posted on Jun 15, 2024
Our children worked at the hotel reception.
The hotel seemed a little old, but the bedding was clean.
We didn't have any particular problems.
There are subways and trams just outside the hotel, which is convenient, but it gets very crowded in the morning.
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Guest User
City Room, 1 Queen Bed, Non Smoking, City View
Stayed in Apr 2024
Family
1 review
3.2/5
Posted on May 1, 2024
The location is good, you can reach Marmaray/Metro Yenikapi in 500-600 m and it is very central.
The room was OK for 2 people. My biggest problem was the warm water, unfortunately you had to wait 10-15 minutes for the water to heat up and then the water stopped running in the meantime. We explained the problem to the "caretaker" but he just said "oh, just let it run longer". Otherwise everything was OK.
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Guest User
Standard Queen Room with City View
Stayed in Apr 2024
Couples
4 review
2.2/5
Posted on May 1, 2024
It is clean and has a good location. But attention to customers is missing.
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wong981
Economy Room, 1 Double Bed, Non Smoking
Stayed in Nov 2023
Couples
20 review
4.7/5
Amazing
Posted on Nov 4, 2023
The bed is very comfortable and you can store your luggage here after checkout.
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Guest User
Stayed in Jul 2023
Other
1.0/5
Posted on Jul 23, 2023
I booked three nights in Konak Bella 3. I booked it through "Booking" webpage. They put that they speak English and that they have 24h reception. It's all a COMPLETE LIE. They don't speak English so it was so difficult to comunicate with them, they didn't even try to use Google translator. Also, they told me LAST MINUTE that it was impossible to do the check in after 22h, although they said it was 24h reception. So I arrive at 24h at the airport and I found that I had NO PLACE TO GO. Since this moment, they stop answering my messages at all. I never had any more word from them, although I had two more nights booked and paid. They were COMPLETELY RUDE in the communications we had before and stopping the communication it was HUMILIATING and DESPICABLE. I asked a Turkish man from the hotel were we went that first night, to call them and try to communicate, and he told me that they were also so rude with him and that they told him that we were not expected at the hotel for the other two nights, as we didn't do the check in the first one. It has been the WORST EXPERIENCE I ever had in a hotel. RUDE people and THIEFS. They kept my 135€ and leave us in the street, and never answer my messages. After that, we tried to comunicate with them to have a refund, and they never answer. DON'T GO THERE. I never write bad reviews, but this one is needed. Again, never go to Konak Bella. Turkish hotels and people are so kind and helpful, but Konak Bella is the worst example.
Guest User
Stayed in Jun 2023
Other
1.0/5
Posted on Jun 1, 2023
One of the worst experiences ever . First of all i booked through booking and the hotel had really good reviews 8.3 which is very good . And they had this cancellation fees and i had to pay full price which was okay with me . But when i arrived the total opposite happened . The area is not safe at all to stay in the lady at the reception doesn’t talk or understand English. They refused to return even half of the money and they took it all. They are thieves and not honest. I dont recommend this hotel and i will not leave my rights to get my money back. I will complain everywhere. Dont stay there its a scammmm , and they are thieves . Not even 1 person can contact or even to talk with they leave the lady who doesn’t speak english