Tryp by Wyndham Istanbul Topkapi

I used to like this hotel for its comfort and cleanliness. in the hall ways have carpets and nice cosy light but rooms used to be much better. There are no more shampoos, stuff is not nice trying to defend themselves. I still love fresh air from the huge windows but I don’t think I may stay here again as it’s price raised and quality dropped.

The hotel is ok

This was the best experience I have ever had at a hotel !!! Ayhan is the best!!! He needs a raise, he gave me the royal treatment and made me feel really comfortable. The rooms are clean and the staff is very friendly. Breakfast was great as well I couldn’t ask for a better stay. When you stay here ask for Ayhan, he’s the best!!

Nothing but excellent service from all the staff, especially at the front desk. They were very courteous and helped me out in many situations and I often felt like they above and beyond their scope of work to ensure I was taken care of. I forgot a personal item and they kept it safely and made sure I received it in the same condition that I left it. This really meant a lot. I would recommend staying here and I would also stay again. Thanks guys.

Totally a business oriented hotel. little care for customer needs.I dont blame the staff since they are guided by the group policies. totally mismanaged group hotel with focus on usurping money from customers. ask them anything and they charge for you. he will give you only 2 sachets of coffee and milk per day for a room for 3 adults. the guy came behind me for the breakfast payment. it seemed that i am running away without paying while it was the first day of my stay on a 4 day booking. no proper toiletries in the room - very basic- . they have a group of clientele who come there for hair transplant and that is more than enough for them . it is always full. The staff is trained to be professional- no service- and they have to obey right?. i felt ashamed i booked this hotel since i am not that guy who will beg for things . i need t get it as a customer . it is there you come to know the heart of the policies. I stayed at elysium taksim for 3 days before staying here. My God - a sea of difference. i wished i had booked the whole stay there. i thought that we would experience 2 different locations and wyndham group appealed to me.. i had stayed in hyatt before and so thought that it would match. i regret my decision. would never stay in any wyndham group hotel in my lifetime.. customers are their livelihood and not beggars.