To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.4
Cleanliness4.5
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All reviews(61)
Positive reviews(42)
Reviews with photos/video(9)
Negative reviews(4)
Fahad
Deluxe King Room
Stayed in May 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jul 9, 2024
A very wonderful stay.
Guest User
Skyloft
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 7, 2024
The most cost-effective hotel in Istanbul
The Bosphorus Strait is right outside the hotel
Quiet location
Comfortable environment
Rich hotel facilities
The entire mountain is the hotel area
More than three swimming pools
Bars and restaurants are available
It takes two days to enjoy such a good hotel
Semi-buffet breakfast
Dinner is hard to get a seat
Welcome fruits and macarons are particularly delicious
Excellent service
Five-star recommendation
I recommend friends who go to Istanbul to go to this hotel
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6/7
Guest User
Deluxe King Room
Stayed in Jun 2024
Family
1 review
3.0/5
Posted on Jun 21, 2024
The hotel is very beautiful, has wonderful views, and the service and cleanliness are excellent
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Guest User
Deluxe Twin Room
Stayed in May 2024
Couples
3 review
1.5/5
Posted on May 7, 2024
The shower room floor drain was broken. Before going to bed, the shower water overflowed outside, and my shoes and clothes were all wet. I called the hotel to tell them, but the hotel did not give a reasonable solution. There was no apology or explanation throughout the process. They just asked the maintenance worker to fix it and the waiter to clean up. They came in and out in the middle of the night without considering the customer's feelings. We asked to change to another room, but they were still reluctant. Finally, they gave me an extra bed room. I spent 4,500 to sleep on a very small extra bed. The room was not soundproofed at all. There was a lot of noise from cars on the road outside. The waiter would not take the initiative to take the luggage. It was not worth the price at all. The overall experience was very bad. Beware of thunder.
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Guest User
Bosphorus Deluxe Room
Stayed in Dec 2022
Couples
3 review
4.5/5
Great
Posted on Dec 11, 2022
The hotel room was beautiful but different from the promotional photos. For example, there seemed to be a bathtub in the photos, but we encountered an ordinary shower with the shower cabin system you know. The efficiency with hot water in the bathroom is poor. If we compare it with the price quality index, the room price is quite expensive. Scalini restaurant is successful in terms of food/quality/price index…
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Nazrin F
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 14, 2024
First and foremost the service. Especially Mr Doghan (at the Chef Erdal Restaurant) was so caring and delicate, dedicated and kind with our family. He deserves to be a manager at the hotel. Its thanks to people like him that one wants to go back to the hotel or a restaurant. We also loved the pool on top of the premises. It makes you feel special and refreshed. Thanks everyone for making our holiday feel like real magic.
6/7
Response from Property: Dear Nazrin, We thank you for your kind review and the praise given to our staff. We are overjoyed to hear that you have enjoyed our tranquil property and that our services met your expectations. We look forward to your next visit. Kindest regards, Guest Experience Maker
tanjilc2021
Stayed in Jul 2024
Business travelers
5.0/5
Outstanding
Posted on Jul 27, 2024
This resort is one of a kind hidden gem. Exceptional spa and views. Service was immaculate and we cant thank 'Nil' from guest services was so helpful. She made the massage and dinner experiences booking. It was a wonderful stay. Definitely shall go back to this hidden gem.
Response from Property: Dear Mr. Chowdhury, We thank you for taking the time to review us! Your feedback is of great importance to us, and it fills u with pride to hear that you have enjoyed your time here at Six Senses Kocataş Mansions, Istanbul. We look forward to your next visit! Kindest regards, Nil BERKE Guest Experience Maker
ROY H
Stayed in Jul 2024
Solo travelers
5.0/5
Outstanding
Posted on Jul 15, 2024
I like here, Six senses in Istanbul actually did an experience more than expected, I enjoy here and will be back next time. I fully agrees the concept of Six senses which are sustainable and environmental friendly. Also I strongly recommend you a spa here which also impressed me a lot.
Response from Property: Dear valued guest, As the Six Senses Kocataş Mansions family, we thank you for your kind review. As the Six Senses brand we take pride in reconnecting, reusing and repurposing, it fills us with pride to hear that you feel the same way. We thank you for the praise given to our SPA and look forward to your next visit. Kindest regards, Nil BERKE Guest Experience Maker
Regina O
Stayed in Jun 2024
Family
5.0/5
Outstanding
Posted on Jun 21, 2024
we enjoyed staying at the resort: beautiful landscape, i loved the infinity pool blending with the Bosphorus, rooms were spacious. our favorite restaurant was Toro - very tasty food, interesting flavors, beautiful presentation! Nice cocktails!!! i had read about outstanding breakfast at the resort - all true, great selection, delicious. thank you, Valeria, for your awesome service!
Doug L
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 12, 2024
This is simply a wonderful Hotel. It presents beautifully and everything was spot on. The Hotel offers so much in regard to Restaurants and the Spa and pool areas were delightful. All of the staff were very friendly and nothing was too much trouble. Dogon at breakfast is a lovely chap and he made sure we were well looked after every morning. Big thanks to Nil in guest relations who is quite simply the ultimate professional. I cannot recommend this Hotel highly enough
Response from Property: Dear Mr. Lilley, We thank you wholeheartedly for your kind review! It fills with pride to know that you have enjoyed your stay here at Six Senses Kocataş Mansions, Istanbul. The praise you have given to our staff is the biggest source of motivation for us all. We hope to welcome you back to our tranquil hotel in the near future! Kindest regards, Guest Experience Maker
Daydream618233
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Jul 13, 2024
We celebrated our wedding here when the hotel was first opened and came back for the first time now with our son. Some changes have happened, but overall it’s still a wonderful place to stay in Istanbul. We felt very well taken care. The spa is incredible, views and rooms unbeatable, and staff is so helpful. Wish I could name them all, because they are all so helpful. Fatih in Scalini restaurant really went out of his way to ensure we (and our son) had lovely evenings!
Response from Property: Dear valued guest, It was our privilege to welcome you back to our tranquil property. We wish to express our sincerest gratitude for the praise you have given to our colleagues and thank you for your kind review. Kindest regards, Nil BERKE Guest Experience Maker
Shahinaz d
Stayed in May 2024
Family
5.0/5
Outstanding
Posted on May 4, 2024
We had a great stay at six senses mansions istanbul, many thanks for the great hospitality, especial thanks to both murats , Murat in reception and Murat can in restaurant .
Response from Property: Dear Shahinazd2024, Thank you for taking the time to write a positive review following your stay at six senses Kocataş mansions. We are very pleased to hear that you had a pleasant stay with us, and we look forward to welcoming you back in the near future! Please feel free to contact us at any time for any assistance needed. Sincerely yours, Roger Kai General Manager
Guest User
Stayed in May 2024
Other
5.0/5
Outstanding
Posted on May 1, 2024
Beautiful hotel and surroundings. The infinity pool and view from spa was superb. Restaurants were delicious and the food was of a high standard. Staff was very attentive and helpful. The spa was sadly out of order, so didn't got to experience the Turkish steam room and sauna.
Richard F
Stayed in Apr 2024
Travel with friends
4.0/5
Very Good
Posted on Apr 25, 2024
Very nice property and beautifully designed. A stunning remodel of waterfront mansions. The service was not quite what one would expect from a six senses property and predominantly seem to be run by a very young and possibly inexperienced staff. Because I was here during April a couple of the restaurants were closed unfortunately. There are five venues in the hotel however I was only able to have lunch in a small café on my arrival?? Did have a great dinner at the Spanish restaurant. The layout of the property is a bit deceiving online per the photos and maps as the grass and spa area are quite a ways away from the main buildings up at the top of the hill and require a buggy ride but once there a lovely spot with great views. The manager was open to hearing some criticisms regarding staff and service. Hopefully they can work on their service prior to the busy travel period of the year.
Response from Property: Dear Guest, Thank you for taking the time to write a positive review following your stay at six senses Kocataş mansions. We sincerely regret to learn that we have not been able to meet your expectations. We appreciate your comments and consider them as guidelines as to where we can improve ourselves. We look forward to welcoming you back in the near future! Please feel free to contact us at any time for any assistance needed. Sincerely yours, Roger Kai General Manager
Guest User
Stayed in Mar 2024
Couples
5.0/5
Outstanding
Posted on Mar 11, 2024
I love this hotel, it's not the first time we've stayed here. The two restaurants are incredibly delicious, the Italian one is probably the best in Istanbul, and of course the breakfast! Woooooow!!! The freshest products, mediterrenean spuces, added to almost every dish create a unique Turkish charm to seemingly ordinary food Great service, especially remembered Eyûp. Polite, super attentive and alert, wonderful expert of service and Turkish cuisine. Thank you friends for unforgettable days in one of the best neighborhoods of northern Istanbul!
Response from Property: Dear, Thank you for taking the time to write a positive review following your stay at six senses Kocataş mansions. We are very pleased to hear that you had a pleasant stay with us, and we look forward to welcoming you back in the near future! Please feel free to contact us at any time for any assistance needed. Sincerely yours, Roger Kai General Manager